Other types of failures during the on-board controller test usually indicate a problem
with the motherboard or the motherboard FC-AL cable. When testing the PCI
controller, these types of failure messages point to the PCI card or the FC-AL cable
between the card and the base backplane.
In a dual-backplane configuration, removing the FC-AL cables between backplanes
and repeating the test can help to isolate the problem.
DVD-ROM Drive Failure
Symptom
A DVD-ROM drive read error or parity error is reported by the operating system or
a software application.
Action
●
Replace the DVD-ROM drive.
Symptom
DVD-ROM drive fails to boot or is not responding to commands.
Action
Test the drive response to the probe-ide command as follows.
Note – You must halt the system to execute the probe-ide command. If this is not
practical, you can use the SunVTS software to test the DVD-ROM. See
SunVTS Software" on page
1. At the ok prompt, type:
ok setenv auto-boot? false
ok reset-all
ok probe-ide
38.
Chapter 2 Troubleshooting Strategies
"About
83