Warranty And Repair Terms - Medisana 52345 Instruction Manual

GB 11 Warranty

11.1 Warranty and repair terms

Please contact your dealer or the service centre in case of a claim under the warranty.
If you have to return the unit, please enclose a copy of your receipt and state what the
defect is.
The following warranty terms apply:
1. The warranty period for MEDISANA products is three years from date of purchase.
In case of a warranty claim, the date of purchase has to be proven by means of the
sales receipt or invoice.
2. Defects in material or workmanship will be removed free of charge within the warranty
period.
3. Repairs under warranty do not extend the warranty period either for the unit or for the
replacement parts.
4. The following is excluded under the warranty:
a. All damage which has arisen due to improper treatment, e.g. nonobservance of the
user instructions.
b. All damage which is due to repairs or tampering by the customer or unauthorised
third parties.
c. Damage which has arisen during transport from the manufacturer to the consumer or
during transport to the service centre.
d. Accessories which are subject to normal wear and tear.
5. Liability for direct or indirect consequential losses caused by the unit are excluded even
if the damage to the unit is accepted as a warranty claim.
MEDISANA AG
Jagenbergstraße 19
41468 NEUSS
Germany
eMail: info@medisana.de
Internet: www.medisana.com
32
GB