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PROBLEM
OVEN
DOES NOT
PROPERLY
COOK
DOOR WON'T OPEN
DURING BROILING
CLOCK DOES
NOT WORK
OVEN LIGHT DOES
NOT COME ON
OVEN WILL NOT
SELF-CLEAN
STRONG ODOR
If
you need more help.. call, toll free:
GE Answer Center"
800.626.2000
consumer information service
If You Need Service
To obtain service, see your warranty
on the back page of this book.
We're proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are three
steps to ft)liow for further help.
FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.
POSSIBLE CAUSE AND/OR WHAT TO DO
Make sure thermostat capillary bulbs (located in upper portion of oven) are securely
held by the mounting clips, are not touching oven sides, and are not coated with anything.
Aluminum foil being
used improperly in oven.
. Oven vent blocked on top of range.
. Incorrect cookware being used. Check each cooking section for cookware tips.
OVEN TEMP knob set incorrectly or not turned on.
Check common baking, roasting and broiling problems on pages 17-20.
. Door latch moved to the right at beginning of or during broiling can cause door to
lock when oven gets hot, Turn oven off and let it cool before attempting to open door.
Range electrical plug must be securely seated in a live power outlet. Check for blown
fuse or tripped circuit breaker.
Bulb may be loose or burned out.
. Electrical plug must be plugged into a live power outlet.
Automatic Timer not set or not set properly. The STOP dial must be
set and advanced at least 1/2 hour beyond the time noted on the START dial.
OVEN SET knob must be set at CLEAN setting.
Oven door latch not pushed to the right.
Improper air/gas ratio in oven. Adjust oven burner air shutters—see page 28.
NEXT, if you are still not pleased,
write all the details—including
your phone number—to:
Manager, Consumer Relations
Hotpoint
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still
not resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
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