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Use This Problem Solver
PROBLEM
OVEN WILL NOT
COME ON
FOODS ARE EITHER
OVERCOOKED OR
UNDERCOOKED
Steam or vapor escaping from
around the door.
Light reflection around door or
outer case.
If you need more help... call, toll free: GE Answer Center@ / 800.626.2000/consumer information service
If You Need Service
We're proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are three
steps to follow for further help.
POSSIBLE CAUSE AND REMEDY
your home maybe blown or the circuit breaker tripped. Replace fuse or reset
circuit breaker.
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
of foods in oven. Set additional cooking time for completion.
Dish was not rotated, turned or stirred. Some dishes require specific instructions.
Check Cooking Guide or recipe for instructions.
All these things are normal with your microwave oven:
Dimming oven light and change in
blower sound may occur while
operating at power levels other
than high.
Dull thumping sound while oven
is operating.
FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.
NEXT, if you are still not pleased,
write all the details-including
your phone number—to:
Manager, Consumer Relations
Appliance Park
Louisville, Kentucky
40225
19
Some TV-Radio interference
might be noticed while using your
microwave oven. It's similar to the
interference caused by other small
appliances and does not indicate a
problem with your oven.
FINALLY, if your problem is still
not resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
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