8. IP Office Telephony Tests
The objective of these tests is to verify that the following IP Office telephony features operate correctly:
Attended/Unattended transfer
Conference call add/drop/participation
Multiple call appearances
Caller ID operation
Call forwarding
Call Park,/Call pick-up
Bridged call appearances
Voicemail using Avaya Voicemail Pro
Message Waiting Indicator (MWI)
Hold/Return from hold
Direct IP Media (Shuffling)
G.711 and G.729 codecs
8.1 IP Office Test Results
The following table shows the IP Office test results:
Test Cases
Attended/Unattended transfer:
Verify that User A can call User B who then
transfers the call to User C.
Conference call add/drop/participation:
Verify that User A can call User B who then
conferences in User C.
Multiple call appearances:
Use IP Office Manager to configure a user for
multiple call appearances on IP phones.
Caller ID operation:
Verify that a unique caller ID is displayed.
Call forwarding:
Verify that a call is forwarded when there is no
answer.
October 2012
ERS 2000
Pass
Pass
Pass
Pass
Pass
Avaya Inc. – External Distribution
IP Office & Ethernet Switching Technical Configuration Guide
avaya.com
Test Results
ERS 3000
ERS 4000
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
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