Customers Support - Advantech SmartStart SL304 User Manual

10. Customers Support

10.1 Customer Support for NAM
Phone: +1-800-346-3119 (Monday – Friday, 7 a.m. to 5:30 p.m. CST)
Fax: +1-815-433-5109
E-mail: support@advantech-bb.com
Web: www.advantech-bb.com
10.2 Customer Support for Europe
Phone: +353 91 792444
Fax: +353 91 792445
E-mail: techSupport@advantech-bb.com
Web: www.advantech-bb.com
10.3 Customer Support for Asia
Phone: +886-2-2792-7818 #1299 (Monday – Friday, 9 a.m. to 5:30 p.m. UTC+8)
Fax: +886-2-2794-7327
E-mail: icg.support@advantech.com.tw
Web: www.advantech.com
Upkeep-advices:
The SIM-card must be handled carefully as with a credit card. Don't bend, don't scratch
on this and do not expose to static electricity.
During cleaning of the router do not use aggressive chemicals, solvents and abrasive
cleaners!
Advantech B+B SmartWorx Company hereby declares that the router narrated in this user's
guide fits all basic demands of directive 1999/5/EC (R&TTE).
Router fits values of coefficient SAR defined by association ICNIRP and values of "About
protection of health before non-ionized radiation".
Declaration of Conformity was issued and it is possible to find it on the company
website (www.bb-smartcellular.eu/download)
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Please, use the following login information: Username – smartrouters, Password – smartrouters.
SmartStart SL304
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or at producer.
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