Paper Does Not Feed Properly/"No Paper" Error - Canon MG5700 series Online Manual

Paper Does Not Feed Properly/"No Paper" Error

Make sure paper is loaded.
Check1
Loading Paper
When loading paper, consider the following.
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• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper, place the print side facing DOWN and slide the paper guides to align with both
sides of the paper.
Loading Paper
• When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette.
Is paper too thick or curled?
Check3
Media Types You Cannot Use
When loading postcards or envelopes, consider the following:
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• If a postcard is curled, it may not feed properly even though the paper stack does not exceed the paper load
limit.
Load Japanese postcards with their postcode column toward the far end of the cassette.
• When printing on envelopes, see
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Is cassette set properly?
Check5
Push the cassette so that the
Loading Paper, and prepare the envelopes before printing.
mark on the cassette aligns with the
663
mark on the machine.