Canon MG5700 series Online Manual page 617

Check for obstructions.
Check6
Wireless communication between different rooms or floors is generally poor. Move the machine as necessary.
Make sure there is no source of radio wave interference nearby.
Check7
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the machine as far away from interference sources as possible.
Make sure 5 devices are already connected.
Check8
Direct Connection does not allow more than 5 devices to be connected.
Cannot Print or Scan from Network Computer
Make sure computer network settings are correct.
Check1
For more on computer setup, see your computer instruction manual or contact its manufacturer.
If MP Drivers are not installed, install them.
Check2
• For Windows:
Install the MP Drivers using the Setup CD-ROM or install them from the Canon website.
• For Mac OS:
Install the MP Drivers from the Canon website.
Make sure wireless router does not restrict which computers can access it.
Check3
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
• To check the MAC address or IP address of your computer, see
Address.
Checking Computer IP Address or MAC
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