Canon MG5700 series Online Manual page 656

To open the printer driver setup window, see How to Open the Printer Driver Setup Window.
◦ For Mac OS:
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper
abrasion check box, and then click Apply.
To open the Canon IJ Printer Utility, see
If intensity is set high, reduce intensity setting and try printing again.
Check5
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
• Printing from your computer
Check the intensity setting in the printer driver.
◦ For Windows:
Adjusting Intensity
◦ For Mac OS:
Adjusting Intensity
• Copying
Setting Items for Copying
Do not print outside recommended printing area.
Check6
If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper.
Resize the document using application software.
Printing Area
Is platen glass dirty?
Check7
Clean the platen glass.
Cleaning the Platen Glass and Document Cover
Is paper feed roller dirty?
Check8
Clean paper feed roller.
Cleaning the Paper Feed Roller
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Is inside of machine dirty?
Check9
During duplex printing, ink may stain the inside of the machine, smudging the printout.
Perform bottom plate cleaning to clean inside of machine.
Cleaning the Inside of the Machine (Bottom Plate Cleaning)
Note
• To prevent staining inside the machine, be sure to set the correct paper size.
Set longer ink drying time.
Check10
Opening the Canon IJ Printer
656
Utility.