Canon MG5700 Series Online Manual
  1. Manuals
  2. Brands
  3. Canon Manuals
  4. All in One Printer
  5. MG5700 Series
  6. Online manual

Canon MG5700 Series Online Manual

Hide thumbs Also See for MG5700 Series:
1
Table Of Contents
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789
790
791
792
793
794
795
796
797
798
799
800
801
802
803
804
805
806
807
808
809
810
811
812
813
814
815
816
817
818
819
820
821
822
823
824
825
826
827
828
829
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
848
849
850
851
852
853
854
855
856
857
858
859
860
861
862
863
864
865
866
867
868
869
870
871
872
873
874
875
876
877
878
879
880
881
882
883
884
885
886
887
888
889
890
891
892
893
894
895
896
897
898
899
900
901
902
903
904
905
906
907
908
909
910
911
912
913
914
915
916
917
918
919
920
921
922
923
924
925
926
927
928
929
930
931
932
933
934
935
936
937
938
939
940
941
942
943
944
945
946
947
948
949
950
951
952
953
954
955
956
957
958
959
960
961
962
963
964
965
966
967
968
969
970
971
972
973
974
975
976
977
978
979
980
981
982
983
984
985
986
987
988
989
990
Table of Contents

Advertisement

Quick Links

MG5700 series

Online Manual

Read Me First
Printer Functions
Overview
Printing
Copying
Scanning
Troubleshooting
English

Advertisement

Table of Contents
loading

Related Manuals for Canon MG5700 Series

Summary of Contents for Canon MG5700 Series

  • Page 1: Online Manual

    MG5700 series Online Manual Read Me First Printer Functions Overview Printing Copying Scanning Troubleshooting English...

  • Page 2: Table Of Contents

    Before Using Canon Inkjet Cloud Printing Center........
  • Page 3 Adding a PIXMA/MAXIFY Cloud Link User......... . 140 Troubleshooting Canon Inkjet Cloud Printing Center........
  • Page 4 Aligning the Print Head............. 201 Aligning the Print Head Position.
  • Page 5 Canon IJ Network Tool Screen........
  • Page 6 Canon IJ Network Tool Screen........
  • Page 7 Administrator Password......... . . 366 Authentication.
  • Page 8 Canon IJ Status Monitor Description........
  • Page 9 Printing from Smartphone/Tablet......... . . 528 Printing Directly from Smartphone/Tablet.
  • Page 10 Scanning Photos............. . 588 Scanning with Favorite Settings.
  • Page 11 Preview Tab............. . 736 Scan Tab.
  • Page 12 Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen....804 Cannot Find Machine on Wireless LAN..........806 Network Connection Problems.
  • Page 13 Scanning Problems..............866 Scanner Does Not Work.
  • Page 14 Errors and Messages........... . 909 An Error Occurs.
  • Page 15 1701..............958 1712.
  • Page 16 5B12..............994 5B13.

  • Page 17: Notes On Site Usage And Cookies

    • Reproduction, diversion or copying of any text, photo or image published in this site, in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this site without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this site due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this site, or suspension/stoppage of disclosure of this guide.
  • Page 18 • In Mozilla Firefox 1. Select (Menu) > Print > Page Setup..2. Select the Print Background (colors & images) checkbox in Format & Options. • In Google Chrome 1. Select (Chrome Menu) > Print..2. Select the Background graphics checkbox in Options. For Mac OS: To print background colors and images, follow the steps below to display the Print dialog options, then select the Print backgrounds checkbox.

  • Page 19: Using This Online Manual

    Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.

  • Page 20: Trademarks And Licenses

    Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 21 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 22 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
  • Page 23 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.

  • Page 24: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
  • Page 25 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...

  • Page 26: Using The Machine

    Using the Machine Printing Photos from a Computer Copying Originals...

  • Page 27: Printing Photos From A Computer

    Printing Photos from a Computer This section describes how to print photos with My Image Garden. This section uses windows displayed when the Windows 8.1 operating system (hereinafter referred to as Windows 8.1) is used. 1. Open the front cover. 2.
  • Page 28 5. Align the paper guides with the paper width. 6. Push the cassette back until the arrow ( ) is aligned with the arrow ( After pushing the cassette back, the paper information registration screen is displayed on the LCD.
  • Page 29 7. Select the size and type of the loaded paper in the cassette at Page size and Type, then press the OK button. If a message is displayed on the screen, follow the directions in the message to complete registration. 8.
  • Page 30 Note • The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications. 13. Click the Photo Print icon (G). 14. Click the folder (H) with photos you want to print. 15.
  • Page 31 17. Specify the number of copies, your machine name, media type, etc. (K). 18. Click Print (L). For Mac OS: Click OK when the confirmation message appears, then click Print. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways.

  • Page 32: Copying Originals

    Copying Originals This section describes how to load originals and copy them to plain paper. 1. Open the front cover. 2. Pull out the cassette until it stops. 3. Slide the paper guides (A) all the way out. 4. Load paper vertically WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the cassette.
  • Page 33 5. Align the paper guides with the paper width. 6. Push the cassette back until the arrow ( ) is aligned with the arrow ( After pushing the cassette back, the paper information registration screen is displayed on the LCD. 7.
  • Page 34 If a message is displayed on the screen, follow the directions in the message to complete registration. 8. Extend the paper support (B). 9. Open the output tray extension (C). 10. Open the paper output tray (D) gently. 11. Extend the paper output support (E). 12.
  • Page 35 15. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (I). 16. Close the document cover. 17. Confirm the paper settings, then press the Black button or Color button (J). Important • Do not open the document cover until copying is complete. Note •...

  • Page 36: Printer Functions

    Easy Scan with the Auto Function Scan Originals Larger than the Platen Scan Multiple Originals at One Time Using PIXMA/MAXIFY Cloud Link Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing with Windows RT Checking Printer Information...

  • Page 37: Connect Wirelessly With Ease In "Direct Connection

    Connect Wirelessly with Ease in "Direct Connection" The machine supports "direct connection" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without a wireless router. Switch to "direct connection" with simple steps to enjoy scanning and printing wirelessly. Using Machine with Direct Connection...

  • Page 38: Print Photos Easily Using My Image Garden

    Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
  • Page 39 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to the following for details. What You Can Do with My Image Garden (Windows) What You Can Do with My Image Garden (Mac OS)

  • Page 40: Download A Variety Of Content Materials

    PREMIUM Contents can be downloaded easily via My Image Garden or Easy-PhotoPrint+. Downloaded PREMIUM Contents can be printed directly with My Image Garden or Easy-PhotoPrint+. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.

  • Page 41: Print Items With Easy-Photoprint+ (Web Application)

    Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.

  • Page 42: Available Connection Methods

    Available Connection Methods The following connection methods are available on the machine. Wireless Connection • With a wireless router • Without a wireless router USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.

  • Page 43: Usb Connection

    ◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the wireless router. • Connection without Using a Wireless Router ◦...

  • Page 44: Direct Connection (Windows Xp)

    Direct Connection (Windows XP) Restrictions (Appears in a new window) 1. Press the HOME button (A), use the button (B) to display LAN settings, and then press the left Function button (C). If an error screen is displayed, press the OK button, then press the HOME button. 2.
  • Page 45 4. Select Yes and press the OK button. 5. Check the SSID displayed in the printer screen. 6. Press the right Function button (D). 7. Select Yes and press the OK button. 8. Check Password (network key), and then press Back button (E). You will use the SSID and Password (network key) in the subsequent steps.
  • Page 46 9. Press the OK button. 10. Right-click the Wireless Network Connection icon in the notification area of the taskbar on the computer, then select View Available Wireless Networks. 11. Select the network name (SSID) you want to use, then click Connect. 12.
  • Page 47 13. When connection is complete, click Back until the screen below appears. Proceed with the setup.

  • Page 48: Restrictions

    Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
  • Page 49 • In Direct Connection mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. •...

  • Page 50: Easy Scan With The Auto Function

    Easy Scan with the Auto Function By using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type. Refer to the following for details. Easy Scanning with Auto Scan (Windows) Easy Scanning with Auto Scan (Mac OS)

  • Page 51: Scan Originals Larger Than The Platen

    Scan Originals Larger than the Platen By using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported.

  • Page 52: Scan Multiple Originals At One Time

    Scan Multiple Originals at One Time By using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time and save each image individually. Refer to the following for details. Scanning Multiple Originals at One Time (Windows) Scanning Multiple Originals at One Time (Mac OS)

  • Page 53: Using Pixma/Maxify Cloud Link

    Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...

  • Page 54: Notice For Web Service Printing

    Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.

  • Page 55: Using Pixma/Maxify Cloud Link From Your Printer

    Using PIXMA/MAXIFY Cloud Link from Your Printer Before Using PIXMA/MAXIFY Cloud Link Registering Printer Information to PIXMA/MAXIFY Cloud Link Using PIXMA/MAXIFY Cloud Link Cloud Troubleshooting...

  • Page 56: Before Using Pixma/Maxify Cloud Link

    ◦ The printer must support a color LCD monitor. ◦ Your printer may not support the scan function. ◦ The printer must support the Canon Inkjet Cloud Printing Center. Some models do not support this function. To check whether your model supports this function, see "Models that Support Canon Inkjet Cloud Printing Center".
  • Page 57 ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...

  • Page 58: Registering Printer Information To Pixma/Maxify Cloud Link

    If the Security code is incorrect, use your smartphone, tablet, or computer, and change the setting from the My account of the Canon Inkjet Cloud Printing Center. 3. When the registration preparation completed screen appears, select OK 4. On the confirmation screen, select Next 5.
  • Page 59 <Privacy statement> Note • If you select Do not agree, a confirmation screen asking whether you want to cancel Register My account appears. If you select Yes, then Register My account is canceled, and you return to the Home screen. Even if you select Do not agree, you can still use this service by selecting Agree from the registration screen later.

  • Page 60: Application Management

    Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps.
  • Page 61 Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5.
  • Page 62 : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen.
  • Page 63 Note • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. 5. Use buttons to move the app...
  • Page 64 6. Select Done Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.

  • Page 65: Using Pixma/Maxify Cloud Link

    Using PIXMA/MAXIFY Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
  • Page 66 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step 3.
  • Page 67 Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save. Cloud Troubleshooting...

  • Page 68: Cloud Windows

    This section describes the Main screen of Cloud and the services available on the Main screen. Important • Select how to manage allows you to change which users can use this service. For details, see "Canon Inkjet Cloud Printing Center window". When you select Cloud from the printer home screen, the cloud's Main screen appears.
  • Page 69 • Description of displayed icons : Cannot be used because it is not yet released or does not support your region, model, or language. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, delete, and sort apps.

  • Page 70: Legal Information

    Settings Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting. Important • If you cannot find your region on the list, select the one closest to your region. Legal information This shows the License agreement and Privacy statement.

  • Page 71: Cloud Troubleshooting

    Cloud Troubleshooting If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. •...

  • Page 72: Using Pixma/Maxify Cloud Link From Your Smartphone, Tablet, Or Computer

    Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Registering User Information to Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA/MAXIFY Cloud Link User...

  • Page 73: Before Using Canon Inkjet Cloud Printing Center

    Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.

  • Page 74: Requirements For Canon Inkjet Cloud Printing Center Operation

    Requirements for Canon Inkjet Cloud Printing Center operation Computer x86 or x64 1.6 GHz or higher 2 GB or higher Resolution 1024 x 768 pixels or higher Monitor display Number of display colors 24 bits (true-color) or higher Browser Internet Explorer 9...

  • Page 75: Registering User Information To Canon Inkjet Cloud Printing Center

    Registering User Information to Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. If your model has color LCD monitor If your model has monochrome LCD monitor...

  • Page 76: Registering User Information To Canon Inkjet Cloud Printing Center (Color Lcd Monitor)

    Registering User Information to Canon Inkjet Cloud Printing Center (Color LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Printer 1. Check that the printer is connected to the Internet 2.
  • Page 77 To return to the cloud main screen, select Exit. Note • You must have a special app to read QR codes from your smartphone or tablet. If you do not have an app that reads QR codes on your smartphone or tablet, install one from App Store or Google Play.
  • Page 78 In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important •...

  • Page 79: User Registration

    1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
  • Page 80 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
  • Page 81 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
  • Page 82 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...

  • Page 83: Monitor)

    Registering User Information to Canon Inkjet Cloud Printing Center (Monochrome LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Print registration information from the printer 1. On the printer operation panel, select the Setup button, and then select Web service setup ->...
  • Page 84 2. When the printer registration screen is displayed, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
  • Page 85 User Registration 1. Check that e-mail containing URL has been sent to entered e-mail address, and access 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
  • Page 86 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
  • Page 87 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
  • Page 88 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
  • Page 89 • Some models do not support this function. To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
  • Page 90 3. In the registration confirmation window, Select Yes 4. In the print settings, select the display language 5. Follow the instructions displayed in the window, and print the URL of the authentication site and your Printer registration ID When you set A4 size or Letter size or Legal size plain paper and select OK, the authentication site URL and your Printer registration ID are printed.

  • Page 91: Registering User Information To Canon Inkjet Cloud Printing Center (No Lcd Monitor)

    Registering User Information to Canon Inkjet Cloud Printing Center (No LCD Monitor) To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register My account information. Registering from Your Smartphone, Tablet, or Computer 1.
  • Page 92 In the displayed screen, enter the E-mail address that you want to register, and then select Continue registration. Note • If you enter an e-mail address that has already been registered, you will receive an "already registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address. Important •...
  • Page 93 1. Check that e-mail containing URL has been sent to registered e-mail address, and access URL 2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center, read the statements, and select Agree if you agree...
  • Page 94 3. Register password for logging in to Canon Inkjet Cloud Printing Center In the My account registration screen, enter the password you want to register into Password and Password (Confirmation), and then select Next.
  • Page 95 Important • There are character restrictions for the Password, as shown below. • The password must be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 4. Enter Nickname Enter any user name you want to use. Important •...
  • Page 96 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...

  • Page 97: Using Canon Inkjet Cloud Printing Center

    Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
  • Page 98 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
  • Page 99 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
  • Page 100 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.

  • Page 101: Canon Inkjet Cloud Printing Center Window

    Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
  • Page 102 The licensing information of Canon Inkjet Cloud Printing Center is displayed. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. If you are using a smartphone or a tablet, you can also print photos and documents.
  • Page 103 Select how to manage and set Manage by group (for office users). Mng. printer screen From the Mng. printer screen, you can check update printer information registered to the Canon Inkjet Cloud Printing Center, copy apps, change printer names, delete printers, and printers.
  • Page 104 • Up to 128 characters (Uppercase and lowercase letters are differentiated.) • Delete printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers...
  • Page 105 • Although the number of printers that can be registered for one domain is not limited, only up to 16 printers are guaranteed to operate. Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete...
  • Page 106 Group management screen From the Group management screen, you can use functions for checking group information registered to Canon Inkjet Cloud Printing Center, changing groups, deleting groups, adding groups, and setting up users, printers, and apps belonging to each group.
  • Page 107 To switch between app registration/deletion, select Web services Displays the external link service. You can restrict the use of other web services that use Canon Inkjet Cloud Printing Center accounts such as Easy-PhotoPrint+. To switch between service linking/release, select appears for items that do not have anything selected.
  • Page 108 If you delete all groups, you must create a new one. To set a different management method, set the target method from the Select how to manage screen. • Add group Add a group to be used in Canon Inkjet Cloud Printing Center. Note • You can register up to 20 groups.
  • Page 109 Advanced management screen The Advanced management screen allows you to set the management method for printer users and apps that can be used. To go to the setup screen, select • Require security code Each user can set a Security code, start the app, and perform printing and other operations.
  • Page 110 Manage app availability by user When one printer is used, you can manage the usable apps by user. For usage examples, see "Tips on Using Canon Inkjet Cloud Printing Center (at Home)". Manage by group (for office users) You can manage the usable apps and printers by group.
  • Page 111 The Administrator can change the printer name from the Mng. printer screen of the left context menu. (4) Right context menu When you select , the context menu appears. The information displayed depends on the menu currently selected in the menu area. symbol indicates that there is a new unread notice.
  • Page 112 From the My account screen, you can display the Permitted services screen and clear any linked service setting. • Help/legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out This opens the Log out screen of the Canon Inkjet Cloud Printing Center.
  • Page 113 (6) Menu area The following 4 menu buttons are displayed: • Apps This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps.
  • Page 114 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
  • Page 115 • Properties This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important •...
  • Page 116 This section introduces those functions by using a family of 3 (father, mother, and child) as an example. If the father registers the printer to Canon Inkjet Cloud Printing Center, only the father is managed by the service, and the mother and the child cannot use the service unless the father tells them the login E-mail address and Password.
  • Page 117 3. The father selects Add user, and by following the screen instructions, registers the mother and child as users. After this registration is complete, the mother and child can individually use the service. If Father, Mother, and Child Want to Manage Apps Individually...
  • Page 118 After the Administrator (father) specifies settings according to the procedure below, the father, the mother, and the child will be able to manage apps individually. 1. As the Administrator, the father logs in to Canon Inkjet Cloud Printing Center selects Advanced management from 2. For Select how to manage, the father selects Set...
  • Page 119 3. The father sets Manage app availability by user and selects OK 4. The screen for checking the management method change appears To complete the setup and return to the Advanced management window, select OK. All registered users can register and delete apps freely.
  • Page 120 Tips on Using Canon Inkjet Cloud Printing Center (at Work) The Group management function allows you take advantage of the many useful functions that the service offers for office use. This section introduces an example in which two printers are used, the Administrator is the senior clerk, and the other members are the company president, the section manager, and the new hire.
  • Page 121 4. The senior clerk selects Advanced management from 5. For Select how to manage, the senior clerk selects Set...
  • Page 122 6. The senior clerk sets Manage by group (for office users) and selects OK Note • If Group management has already been set up, refer to step 10 and the subsequent steps. 7. On the screen for checking management method changes, the senior clerk checks the displayed information and selects OK.
  • Page 123 This appears only if the selected mode is Group management. To complete the setup and display the Group management screen, select OK. Note • With the default settings, the group is named "group1". • With the default settings, all registered users belong to the same group. 8.
  • Page 124 11. On Printers tab, check that all printers are selected 12. On Apps tab, set only Evernote app to...
  • Page 125 To switch between app registration/deletion, select To return to the Group management screen, select Close. This completes the setup of the group to be used by the entire office. Note • The group setup screen displays all users and printers that are registered in the domain. •...
  • Page 126 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. In displayed screen, select Add group...
  • Page 127 3. The senior clerk enters the Group name and selects OK In this field, enter "President" as the president-only group because you will be setting apps that only the president can use. Important • The following restrictions apply to entering the Group name. •...
  • Page 128 6. On the Printers tab, select printer to be used. 7. On the Apps tab, set the Evernote and Facebook apps to...
  • Page 129 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure allows you to set apps that only the president can use. Note • The group setup screen displays all users and printers that are registered in the domain. Limiting Apps That All Members Can Use on Printer To set the apps to be used on the printer, use the following procedure provided by this service.
  • Page 130 Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. For Apps available on printers that do not require a security code, select Settings 3. On Apps tab, set only Evernote app to...
  • Page 131 To switch between app registration/deletion, select To return to the Group management screen, select Close. The above procedure sets up Evernote as the only app that all users can use on the printer. Limiting Apps That Individual Users Can Use on Printer For each user, you can set the apps that the user can use on the printer.
  • Page 132 2. For Require security code, select Set. 3. Select printer for setting up Security code. Security codes identify individual users when multiple users are using a printer. Note • On models where the settings cannot be changed, this function cannot be selected. Some models do not support this function.
  • Page 133 To send a notification e-mail only to users without a Security code, select OK. To display the Security code setup screen when each user logs in and not send the notification e- mail, select Cancel. Important • The following character restriction applies to Security code entries: •...
  • Page 134 7. Enter Security code that you set and Log in Note • If you have not set a Security code, set a Security code from account, and then Log in. 8. Select Facebook app Only the president will be able to use the Facebook app from the printer. Limiting Printers That Individual Users Can Use As an example, this section describes the procedure for setting up one printer for the president and another printer for all users.
  • Page 135 1. From , select Group management Note • This appears only if Manage by group (for office users) is set in Advanced management. 2. Select Settings for the group containing all users...
  • Page 136 3. On the Printers tab, clear printer that was set up for president To return to the Group management screen, select Close. Important • If a user is being managed in multiple groups and an app is deleted or the target printer is changed for one of those groups, the user can still use that app or printer if the one of the other groups allows it.
  • Page 137 Security code to prevent other users from using your account. • This code is valid only when you use MAXIFY Cloud Link from the printer operation panel. You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone, tablet, or computer.

  • Page 138: Adding A Printer

    Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: If your model has color LCD monitor 1. Check that an e-mail containing the URL has been sent to...
  • Page 139 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. When printer addition complete message appears, select OK The printer addition process ends, and the main screen of Canon Inkjet Cloud Printing Center appears. Note •...

  • Page 140: Adding A Pixma/Maxify Cloud Link User

    Adding a PIXMA/MAXIFY Cloud Link User Several people can use one printer. This section describes the user addition procedure and the user privileges. Adding a user 1. On the service screen, select Manage users from 2. Select Add user Note •...
  • Page 141 • The maximum number of users that can be added for 1 printer is 20. 3. Enter the e-mail address of the user to be added, and then select OK The URL for completing the registration is then sent to the entered e-mail address. Note •...
  • Page 142 6. Register a password for logging in to the Canon Inkjet Cloud Printing Center. On the My Account Registration screen, enter you desired password into Password and Password (Confirmation) and select Next. Important • There are character restrictions for the Password, as shown below.
  • Page 143 Important • The user name entry field has the following character restrictions: • The user name must be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive) 8. Specify the Time zone setting, and select Done Select your region on the list.
  • Page 144 • To send a notification e-mail is sent only to users without a Security code and to set Multiuser mode, select OK. • To set Multiuser mode without sending a notification e-mail, select Cancel. Troubleshooting Canon Inkjet Cloud Printing Center...

  • Page 145: Troubleshooting Canon Inkjet Cloud Printing Center

    If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
  • Page 146 To display printer information, go to the Online Manual home page, and see "Checking Printer Information" for your model. After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning. If you cannot print Check the following if you cannot print.
  • Page 147 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. If your model has color LCD monitor On the printer's Home screen, select Setup ->...

  • Page 148: Print Easily From A Smartphone Or Tablet With Canon Print Inkjet/Selphy

    Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/ SELPHY Use Canon PRINT Inkjet/SELPHY to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDForJPEG) directly on a smartphone or tablet without using a computer.

  • Page 149: Printing With Windows Rt

    When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)

  • Page 150: Checking Printer Information

    Checking Printer Information You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. Note • You can use this function on the following OS and the web browser. • iOS device OS: iOS 6.1 or later Web browser: iOS standard Web browser (Mobile Safari) •...
  • Page 151 Note • The password has been specified to the machine serial number at the time of purchase. Checking the serial number is not required if you have already changed to any password. 2. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser.
  • Page 152 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. Device settings This function allows you to change the printer settings such as the quiet setting, the energy saving settings, and the print settings.
  • Page 153 Firmware update This function allows you to update the firmware and check version information. Language selection This function allows you to change the language on the display. Manual (Online) This function displays the Online Manual. 6. When you finish checking printer status and changing printer settings, select Log off. 7.

  • Page 154: Handling Paper, Originals, Ink Tanks, Etc

    Handling Paper, Originals, Ink Tanks, etc. Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover Replacing Ink Replacing Ink Checking Ink Status...

  • Page 155: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes...

  • Page 156: Loading Plain Paper / Photo Paper

    For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this machine, see Media Types You Can Use.
  • Page 157 3. Holding the right tab on the front cover, pull out the cassette until it stops. 4. Use the right paper guide (A) to slide both paper guides all the way out. 5. Load the paper in the center of the cassette WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the cassette.
  • Page 158 6. Slide the right paper guide (A) to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Note • Do not load sheets of paper higher than the load limit mark (D). •...
  • Page 159 7. Holding the right tab on the front cover, push the cassette back until the arrow ( ) on the front cover is aligned with the arrow ( ) on the machine. After pushing the cassette back, the paper information registration screen is displayed on the LCD. 8.
  • Page 160 Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.

  • Page 161: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported.
  • Page 162 3. Holding the right tab on the front cover, pull out the cassette until it stops. 4. Use the right paper guide (A) to slide both paper guides all the way out. 5. Load the envelopes in the center of the cassette WITH THE ADDRESS SIDE FACING DOWN.
  • Page 163 6. Slide the right paper guide (A) to align the paper guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note • Do not load envelopes higher than the load limit mark (D). •...
  • Page 164 8. Select the size and type of the loaded envelopes in the cassette at Page size and Type, then press the OK button. Paper Settings 9. Extend the paper support (F), then open the output tray extension (G). 10. Open the paper output tray (H) gently, then extend the paper output support (I).
  • Page 165 Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.

  • Page 166: Loading Originals

    Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover...

  • Page 167: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load How to Load Originals for Each Function Important • Be sure to observe the following when loading the original on the platen glass. •...

  • Page 168: How To Load Originals For Each Function

    How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
  • Page 169 ◦ select Photo for Doc.type and specify Auto scan for Scan size to scan one original Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass. Portions placed on the diagonally striped area cannot be scanned.

  • Page 170: Originals You Can Load

    Originals You Can Load Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note • When loading a thick original such as a book on the platen glass, you can load it by removing the document cover from the machine.

  • Page 171: How To Detach / Attach The Document Cover

    How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.

  • Page 172: Replacing Ink

    Replacing Ink Replacing Ink Checking Ink Status...

  • Page 173: Replacing Ink

    Replacing Ink When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. Message Appears Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
  • Page 174 Important • When opening or closing the operation panel, do not touch the buttons and LCD on the operation panel. Doing so may result in an unexpected operation. • Do not touch the metallic parts or other parts inside the machine. •...
  • Page 175 Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. • If the orange tape remains on the Y-shape air hole (G), ink may splash or the machine may not print properly. 6. Hold the ink tank with the orange protective cap (H) pointing up while being careful not to block the Y-shape air hole (G).
  • Page 176 Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (G) blocked, ink may splash. • Do not touch the inside of the orange protective cap (H) or the open ink port (I). The ink may stain your hands if you touch them.
  • Page 177 10. Close the operation panel gently. If a message is displayed on the screen, press the OK button. Caution • When closing the operation panel, be careful not to get your fingers caught. Important • When opening or closing the operation panel, do not touch the buttons and LCD on the operation panel.
  • Page 178 When an ink tank is out of ink, replace it immediately with a new one. Ink Tips...

  • Page 179: Checking Ink Status

    Checking Ink Status Checking the Ink Status with the LCD on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer (Windows) Checking the Ink Status from Your Computer (Mac OS)

  • Page 180: Checking The Ink Status With The Lcd On The Machine

    Checking the Ink Status with the LCD on the Machine 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. 2. Select Setup on the HOME screen.

  • Page 181: Checking The Ink Status With The Ink Lamps

    Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on. 2. Open the front cover, then open the paper output tray. 3. Lift the operation panel and open until it stops. Replacing Procedure 4.
  • Page 182 removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank clicks into place. If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print.

  • Page 183: Maintenance

    Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning...

  • Page 184: If Printing Is Faint Or Uneven

    If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...

  • Page 185: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
  • Page 186 From the computer Cleaning the Print Heads (Windows) Cleaning the Print Heads (Mac OS) After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply.

  • Page 187: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 188 The confirmation screen will appear. 7. Select Yes, then press the OK button. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD. Examine the nozzle check pattern.

  • Page 189: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D. A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks are present E: Number of sheets printed so far 2.
  • Page 190 For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Select Also B, then press the OK button. Select Yes on the cleaning confirmation screen, then press the OK button. The machine starts cleaning the print head.

  • Page 191: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1.
  • Page 192 7. Select Yes, then press the OK button. The machine starts cleaning the print head. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 1 minute. The pattern print confirmation screen will appear. 8.

  • Page 193: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 194 7. Select Yes, then press the OK button. The machine starts cleaning the print head deeply. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 1 to 2 minutes. The pattern print confirmation screen will appear.

  • Page 195: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 196 The confirmation screen will appear. 7. Confirm the message, select Yes, then press the OK button. The print head alignment sheet will be printed. Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly.
  • Page 197 10. Close the document cover gently, then press the OK button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. Important • Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting the print head position is complete.

  • Page 198: Performing Maintenance Functions From Your Computer (Windows)

    Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Aligning the Print Head Aligning the Print Head Position Printing a Nozzle Check Pattern...

  • Page 199: Cleaning The Print Heads

    Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1.
  • Page 200 2. Click Deep Cleaning on the Maintenance tab When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3.

  • Page 201: Aligning The Print Head

    Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.

  • Page 202: Aligning The Print Head Position

    Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment 1.
  • Page 203 Enter the numbers of the patterns with the least noticeable streaks in the associated boxes. Even if the patterns with the least noticeable streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes. When you have entered all the necessary values, click OK. Note •...
  • Page 204 When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes •...

  • Page 205: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.

  • Page 206: Cleaning

    Cleaning Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning)

  • Page 207: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...

  • Page 208: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.

  • Page 209: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 210 11. When the completion message appears, press the OK button. If the problem is not resolved after cleaning the paper feed roller, contact the service center.

  • Page 211: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 212 9. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing to the far side. 10. Open the paper output tray gently, then press the OK button. The paper cleans the inside of the machine as it feeds through the machine.

  • Page 213: Overview

    Overview Safety Safety Precautions Regulatory Information Main Components and Their Use Main Components Power Supply LCD and Operation Panel Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Network Connection Network Connection Tips Network Communication (Windows)
  • Page 214 Keeping Print Quality High Transporting Your Printer Legal Restrictions on Scanning/Copying Specifications...

  • Page 215: Safety

    Safety Safety Precautions Regulatory Information...

  • Page 216: Safety Precautions

    Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.

  • Page 217: Regulatory Information

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...

  • Page 218: Users In Canada

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.

  • Page 219: Environmental Information

    Canon does not recommend extending the Activation Times from the optimum ones set as default. ®...

  • Page 220: Main Components And Their Use

    Main Components and Their Use Main Components Power Supply LCD and Operation Panel...

  • Page 221: Main Components

    Main Components Front View Rear View Inside View Operation Panel...

  • Page 222: Front View

    Front View (1) operation panel Use to change the settings of the machine or to operate it. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Operation Panel (2) document cover Open to load an original on the platen glass.
  • Page 223 (10) platen glass Load an original here.

  • Page 224: Rear View

    Rear View (1) transport unit Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing. •...

  • Page 225: Inside View

    Inside View (1) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (2) print head holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing Ink.

  • Page 226: Operation Panel

    Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button/POWER lamp Turns the power on or off. Lights after flashing when the power is turned on. Before turning on the power, make sure that the document cover is closed.

  • Page 227: Power Supply

    Power Supply Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...

  • Page 228: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...

  • Page 229: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
  • Page 230 Important • When you unplug the power cord after turning off the machine, be sure to confirm that the POWER lamp is off. Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval.

  • Page 231: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...

  • Page 232: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.

  • Page 233: Lcd And Operation Panel

    LCD and Operation Panel You can select the function such as copy or scan from the HOME screen on the LCD. The HOME screen consists of three screens. You can use the button (A) to switch between them. To select a menu, press the left, center, or right Function button (B). On the menu screen or settings screen, use the , or button (C) to select an item or option, then...
  • Page 234 Press the left Function button (G) to select Save/Forward. The screen for selecting destinations to save or forward the scanned photo data will appear. Press the center Function button (H). The document setting screen will appear. Press the right Function button (I) to select Scan settings. The scan settings screen will appear.

  • Page 235: Changing Settings

    Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel...

  • Page 236: Changing Printer Settings From Your Computer (Windows)

    Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...

  • Page 237: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1.

  • Page 238: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 239 Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.

  • Page 240: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
  • Page 241 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...

  • Page 242: Reducing The Printer Noise

    Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1.
  • Page 243 Note • The effects of the quiet mode may be less depending on the print quality settings.

  • Page 244: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
  • Page 245 Don't detect mismatch of paper settings when printing from computer When you print documents from your computer and the paper settings on the printer driver and the cassette paper information registered on the printer do not match, this setting disables the message display and allows you to continue printing.

  • Page 246: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Changing Settings from Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Cassette settings Reset setting ECO settings Quiet setting...

  • Page 247: Changing Settings From Operation Panel

    Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. Make sure machine is turned on. 2. Select Setup on HOME screen. LCD and Operation Panel 3.
  • Page 248 You can select the setting menus below. Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Cassette settings Reset setting Note • You can use the machine considering the environment, such as setting 2-sided printing as default or enabling the machine to turn on/off automatically.

  • Page 249: Print Settings

    Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. •...

  • Page 250: Lan Settings

    LAN settings • Change LAN Enables/disables either wireless LAN or direct connection. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting LAN settings on the HOME screen. In this case, enable wireless LAN.
  • Page 251 Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2- PSK(TKIP)/WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 subnet prefix length XXX (up to 3 digits) IPv6 default gateway XXXX: XXXX: XXXX: XXXX:...
  • Page 252 IPv6 subnet prefix length XXX (up to 3 digits) IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Disable Pre-shared key XXXXXXXXXXXXXXXX (16 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX...
  • Page 253 Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in Windows 8.1, Windows 8, Windows 7, and Windows Vista. ■ WSD scan from this device Selecting Enable allows you to transfer the scanned data to the computer using WSD. ■...
  • Page 254 Using Machine with Direct Connection...

  • Page 255: Device User Settings

    • Device info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server.

  • Page 256: Pictbridge Print Settings

    PictBridge print settings You can change the print settings when printing from a PictBridge (Wireless LAN) compliant device. Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print according to the settings on the machine. To change print settings from the PictBridge (Wireless LAN) compliant device: Settings on PictBridge (Wireless LAN) Compliant Device 1.
  • Page 257 • If No correction is selected, photos are printed without correction. 6. Red-EyeCorrection Select ON to correct red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected.

  • Page 258: Language Selection

    Language selection Changes the language for messages and menus on the LCD.

  • Page 259: Firmware Update

    Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN is selected for Change LAN in LAN settings.

  • Page 260: Cassette Settings

    Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper Settings •...

  • Page 261: Reset Setting

    Reset setting You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings only Sets the LAN settings other than the administrator password back to the default. •...

  • Page 262: Eco Settings

    ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the machine automatically to save electricity. Using Duplex Printing Using Power Saving Function Using Duplex Printing Follow the procedure below to use duplex printing. Make sure machine is turned on.
  • Page 263 2. Select ECO settings on HOME screen. LCD and Operation Panel 3. Select Energy saving settings and press OK button. 4. Use button to change setting item, use button to change setting, and then use OK button to confirm selection. 1.

  • Page 264: Quiet Setting

    Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure machine is turned on. 2. Select Quiet setting on HOME screen. LCD and Operation Panel 3.

  • Page 265: Network Connection

    Network Connection Network Connection Tips...

  • Page 266: Network Connection Tips

    Network Connection Tips Default Network Settings Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings...

  • Page 267: Default Network Settings

    Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MG5700 series LPR protocol setting Enable PictBridge communication Enable ("XX" represents alphanumeric characters.) * Default value depends on machine. To check value, use operation panel. LAN settings...

  • Page 268: Another Printer Found With Same Name

    Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results.

  • Page 269: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection

    For Windows: To add a computer to connect to the machine on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the machine via LAN, or to change from USB to LAN connection,...

  • Page 270: Printing Network Settings

    Printing Network Settings Use the operation panel to print the machine's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure machine is turned on. Load two sheets of A4 or Letter-sized plain paper. 3.
  • Page 271 Encryption Encryption method None/WEP/TKIP/AES WEP Key Length WEP key length (bits) Inactive/128/64 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal strength 0 to 100 [%] TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.XXX Default Gateway Default gateway XXX.XXX.XXX.XXX TCP/IPv6 TCP/IPv6...
  • Page 272 Default Gateway *2 Default gateway XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPsec *3 IPsec setting Active Security Protocol *3 Security method – Other Settings Other settings – Printer Name Printer name Printer name (Up to 15 alphanumeric characters) Direct Conn. DevName Device name for direct connection Device name for direct connection (Up to 32 characters) WSD Printing WSD printing setting...

  • Page 273: Network Communication (Windows)

    Network Communication (Windows) Checking and Changing Network Settings IJ Network Tool (Network Connection) IJ Network Tool (Other Screens) Network Communication Tips...

  • Page 274: Checking And Changing Network Settings

    Checking and Changing Network Settings IJ Network Tool Changing Settings in Wireless LAN Sheet Changing WEP Detailed Settings Changing WPA/WPA2 Detailed Settings Changing Settings in Wired LAN Sheet Changing Settings in Admin Password Sheet Monitoring Wireless Network Status Changing Settings in Direct Connection Initializing Network Settings Viewing Modified Settings...

  • Page 275: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.

  • Page 276: Changing Settings In Wireless Lan Sheet

    Changing Settings in Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 277 Note • Enter the same SSID that the wireless router is configured to use. The SSID is case-sensitive. Encryption Method: Select the encryption method used over the wireless LAN. You can change WEP settings with selecting Use WEP and clicking Configuration..Changing WEP Detailed Settings You can change WPA/WPA2 settings with selecting Use WPA/WPA2 and clicking Configuration..

  • Page 278: Changing Wep Detailed Settings

    Changing WEP Detailed Settings Note • This function is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 279 2. Key Length: Select either 64bit or 128bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the wireless router. 5. Authentication: Select the authentication method to authenticate the printer's access to the wireless router. Normally, select Auto.

  • Page 280: Changing Wpa/Wpa2 Detailed Settings

    Changing WPA/WPA2 Detailed Settings Note • This function is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 281 8. Enter passphrase and click Next>. Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the wireless router passphrase, refer to the instruction manual provided with the wireless router or contact its manufacturer.
  • Page 282 Important • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure encryption types for the computer and the wireless router match that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer.

  • Page 283: Changing Settings In Wired Lan Sheet

    Changing Settings in Wired LAN Sheet Note • This function is not available depending on the printer you are using. • Enable the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool. 2.

  • Page 284: Changing Settings In Admin Password Sheet

    Changing Settings in Admin Password Sheet Note • You cannot change the settings when using the direct connection (access point mode). Start up IJ Network Tool. 2. Select printer in Printers:. 3. Select Configuration... on Settings menu. 4. Click Admin Password tab. The Admin Password sheet is displayed.

  • Page 285: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This function is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select printer in Printers:. 3.
  • Page 286 6. Check status. When the measurement is complete, the status is displayed. When is displayed in Connection performance between the printer and the wireless router:, the printer can communicate with the wireless router. Otherwise, refer to displayed comments and the following to improve the status of communication link, and click Remeasurement.
  • Page 287 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the wireless router away from such sources. • Check if the radio channel of the wireless router is close to that of other wireless routers nearby. If the radio channel of the wireless router is close to that of other wireless routers nearby, the connection performance may become unstable.

  • Page 288: Changing Settings In Direct Connection

    Changing Settings in Direct Connection Note • This function is not available depending on the printer you are using. • Depending on the printer you are using, "Direct connection" may be referred to as "Access point mode" in the manuals. •...
  • Page 289 Important • You cannot change the encryption method or password depending on the printer you are using. • If you cannot change the settings from the screen above, you can update the SSID (access point name) and password at the same time using the operation panel (You cannot change the encryption method.).

  • Page 290: Initializing Network Settings

    CD-ROM or follow the instructions on the Canon website to perform setup. Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, enable wireless LAN in advance.

  • Page 291: Viewing Modified Settings

    Viewing Modified Settings The Confirmation screen is displayed after you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for checking the modified settings.

  • Page 292: Ij Network Tool (Network Connection)

    IJ Network Tool (Network Connection) Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA/WPA2 Details Screen Authentication Type Confirmation Screen PSK:Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet...

  • Page 293: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 294 Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 295 • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to check the network settings of the printer and the computer.
  • Page 296 This menu is available when No Driver is displayed for the selected printer. Associating a port with the printer enables you to use it. Maintenance... Displays the Maintenance screen to return the network settings of the printer to factory default and to mount the card slot as the network drive.

  • Page 297: Configuration Screen

    Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet.

  • Page 298: Wireless Lan Sheet

    Wireless LAN Sheet Note • This function is not available depending on the printer you are using. Allows you to set the printer with wireless LAN connection. To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen. 1.
  • Page 299 As the initial settings, the unique value is displayed. 3. Search... The Search screen is displayed to select a wireless router to connect to. Search Screen Note • When IJ Network Tool runs over a LAN, the button is grayed out and cannot be selected. Connect the printer and the computer with a USB cable temporarily to change the settings.

  • Page 300: Search Screen

    Search Screen Note • This function is not available depending on the printer you are using. The wireless routers detected are listed. 1. Detected Wireless Routers: The signal strength from the wireless router, encryption type, name of wireless router, and the radio channel can be checked.
  • Page 301 3. Set Click to set the wireless router's SSID in SSID: on the Wireless LAN sheet. Note • The WPA/WPA2 Details screen or the WEP Details screen appears if the selected wireless router is encrypted. In this case, configure the details to use the same encryption settings set to the wireless router.

  • Page 302: Wep Details Screen

    WEP Details Screen Note • This function is not available depending on the printer you are using. Specifies the printer WEP settings. Note • When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the wireless router.

  • Page 303: Wpa/Wpa2 Details Screen

    WPA/WPA2 Details Screen Note • This function is not available depending on the printer you are using. Specify the printer WPA/WPA2 settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method.

  • Page 304: Authentication Type Confirmation Screen

    Authentication Type Confirmation Screen Note • This function is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. 1. Authentication Type Type of authentication used for client authentication is displayed. This machine supports the PSK authentication method. This authentication type PSK uses a passphrase.

  • Page 305: Psk:passphrase And Dynamic Encryption Setup Screen

    PSK:Passphrase and Dynamic Encryption Setup Screen Note • This function is not available depending on the printer you are using. Enter the passphrase and select the dynamic encryption method. 1. Passphrase: Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.

  • Page 306: Setup Information Confirmation Screen

    Setup Information Confirmation Screen Note • This function is not available depending on the printer you are using. Displays the settings used for client authentication. Check the settings and click Finish.

  • Page 307: Wired Lan Sheet

    Wired LAN Sheet Note • This function is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. 1.

  • Page 308: Admin Password Sheet

    Admin Password Sheet Sets a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. 1. Use admin password Sets an administrator password with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.

  • Page 309: Network Information Screen

    Displays the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.

  • Page 310: Access Control Sheet

    Access Control Sheet Note • This function is not available depending on the printer you are using. You can register the MAC addresses or the IP addresses of computers or network devices to allow access. To display the Access Control sheet, click the Access Control tab on the Configuration screen. 1.
  • Page 311 1. Enable printer access control(MAC address) Select to enable access control to the printer by MAC address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 312 1. Enable printer access control(IP address) Select to enable access control to the printer by IP address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 313 5. Delete Deletes the selected IP address from the list.

  • Page 314: Edit Accessible Mac Address Screen/Add Accessible Mac Address Screen

    Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Note • This function is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. 1. MAC Address: Enter the MAC address of a computer or a network device to allow access.

  • Page 315: Edit Accessible Ip Address Screen/Add Accessible Ip Address Screen

    Edit Accessible IP Address Screen/Add Accessible IP Address Screen Note • This function is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible IP Address Screen. 1. Specification Method: Select either Single Address Specification or Range Specification to add the IP address(es).

  • Page 316: Ij Network Tool (Other Screens)

    IJ Network Tool (Other Screens) Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen...

  • Page 317: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 318 Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 319 • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to check the network settings of the printer and the computer.
  • Page 320 This menu is available when No Driver is displayed for the selected printer. Associating a port with the printer enables you to use it. Maintenance... Displays the Maintenance screen to return the network settings of the printer to factory default and to mount the card slot as the network drive.

  • Page 321: Status Screen

    Status Screen You can check the printer status and connection performance. To display the Status screen, select Status from the View menu. Note • This function is not available depending on the printer you are using. • When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not available.

  • Page 322: Connection Performance Measurement Screen

    Connection Performance Measurement Screen Note • This function is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen) Click Next>...
  • Page 323 1. Connection performance between the printer and the wireless router: A mark indicates the result of the connection performance measurement between the printer and the wireless router. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure 2.

  • Page 324: Maintenance Screen

    Click OK when initialization is complete. Performing initialization when connected over wireless LAN will break the connection, so use the Setup CD-ROM or follow the instructions on the Canon website to perform setup. 2. Network Setup of the Card Slot Note •...

  • Page 325: Network Setup Of The Card Slot Screen

    Network Setup of the Card Slot Screen Note • This function is not available depending on the printer you are using. To make sure whether this function is available with your printer, refer to List of Function for Each Model. Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the computer.
  • Page 326 1. Skip Completes the setup without mapping a network drive to the card slot. 2. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. 3. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked.

  • Page 327: Associate Port Screen

    Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association and click OK. Note • You cannot print with the printer unless the printer driver is associated with the port. 1.

  • Page 328: Network Information Screen

    Displays the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.

  • Page 329: Network Communication Tips

    Network Communication Tips Using Card Slot over Network When Printer Driver Is Not Associated with Port Technical Terms Restrictions Firewall...

  • Page 330: Using Card Slot Over Network

    Using Card Slot over Network Note • This function is not available depending on the printer you are using. To make sure whether this function is available with your printer, refer to List of Function for Each Model. Mounting Card Slot as Network Drive Restrictions on Card Slot Use over Network Mounting Card Slot as Network Drive The card slot must be mounted to use it over a network.
  • Page 331 7. Make sure card slot is mounted. When the card slot is mounted, the following icon appears on Computer (or My Computer). Restrictions on Card Slot Use over Network • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time.

  • Page 332: When Printer Driver Is Not Associated With Port

    When Printer Driver Is Not Associated with Port If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below.

  • Page 333: Technical Terms

    Technical Terms In this section, technical terms used in the manual are explained. • Access point mode The machine is used as a wireless router to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no wireless router is available. You can connect up to 5 devices to the machine using the access point mode (direct connection).
  • Page 334 When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key. For WPA/WPA2, authentication method is PSK. ◦ Auto The printer automatically changes its authentication method to match the wireless router. ◦...
  • Page 335 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
  • Page 336 ◦ Hex Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f). • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key.
  • Page 337 • Signal Strength The strength of the signal received by the printer from the wireless router is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or a wireless router name.
  • Page 338 • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4. •...
  • Page 339 PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.

  • Page 340: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the wireless router to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.

  • Page 341: Firewall

    Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.

  • Page 342: Ensuring Optimal Printing Results

    Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Set Cassette Paper Information After Loading Paper Canceling a Print Job Keeping Print Quality High Transporting Your Printer...

  • Page 343: Ink Tips

    Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.

  • Page 344: Printing Tips

    Printing Tips Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...

  • Page 345: Check Paper Settings Before Printing

    Check Paper Settings Before Printing Before printing, make paper settings in the operation panel or the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality.

  • Page 346: Set Cassette Paper Information After Loading Paper

    Set Cassette Paper Information After Loading Paper When you insert a cassette into the machine after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.

  • Page 347: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.

  • Page 348: Keeping Print Quality High

    Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint- stick, or bleed if water or sweat comes in contact with the printed area.

  • Page 349: Transporting Your Printer

    Transporting Your Printer When relocating the machine for changing your living place or repairing it, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.

  • Page 350: Legal Restrictions On Scanning/Copying

    Legal Restrictions on Scanning/Copying It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. • Paper money •...

  • Page 351: Specifications

    Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required.

  • Page 352: Copy Specifications

    Print Head/Ink Total 4096 nozzles (PgBK 1024 nozzles, Y/DyeBK each 512 nozzles, C/M each 1024 nozzles) Copy Specifications Multiple copy max. 99 pages Intensity adjustment 9 positions, Auto intensity (AE copy) Reduction / Enlargement 25 % - 400 % (1 % unit) Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA...

  • Page 353: Minimum System Requirements

    The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
  • Page 354 • Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the Data Source Manager bundled with the operating system. • Mac OS: For Mac OS, an internet connection is required during software installation. • In an in-house network environment, the 5222 port must be open. Contact the network administrator for details.

  • Page 355: Information About Paper

    Information about Paper Media Types You Can Use Paper Load Limit Media Types You Cannot Use Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...

  • Page 356: Media Types You Can Use

    Canon genuine paper, access our website. Note • You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.

  • Page 357: Paper Weight

    • 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper •...

  • Page 358: Paper Load Limit

    • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for Canon Red Label Superior <WOP111>, Canon Océ Office Colour Paper <SAT213>, and High Resolution Paper <HR-101N>).
  • Page 359 Paper for printing business documents: Media Name <Model No.> Cassette Paper Output Tray High Resolution Paper <HR-101N> 65 sheets 50 sheets *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity).

  • Page 360: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...

  • Page 361: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...

  • Page 362: Printing Area

    Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.

  • Page 363: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...

  • Page 364: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.70 inches (43.3 mm) B: 1.47 inches (37.4 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm)

  • Page 365: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.20 inches (98.8 x 183.0 mm) Envelope Com 10 3.68 x 8.04 inches (93.5 x 204.3 mm) Recommended printing area A: 0.31 inch (8.0 mm) B: 1.14 inches (29.0 mm) C: 0.22 inch (5.6 mm) D: 0.22 inch (5.6 mm)

  • Page 366: Administrator Password

    Administrator Password Depending on the printer you are using, an administrator password is specified at the time of purchase. The password is either "canon" or the printer serial number if it is specified. Model whose administrator password is specified as "canon": •...

  • Page 367: Authentication

    Authentication Enter the password when the authentication screen is displayed. Administrator Password You need to enter the user name as well as the password depending on the printer you are using. For more on the user name, see the link above. Important •...

  • Page 368: Where Serial Number Is Located

    Where Serial Number Is Located The printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). Example: Note • The printer serial number is written on the warranty. •...

  • Page 369: List Of Function For Each Model

    List of Function for Each Model See below to check the models you can/cannot use the card slot via a network. MG series MX series / MB series / E series / P series / iP series / iX series / iB series / PRO series MG series Model name Using the card slot via a network MG7700...

  • Page 370: Printing

    Printing Printing from Computer Printing from Smartphone/Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings...

  • Page 371: Printing From Computer

    Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint-enabled Printer with Mac...

  • Page 372: Printing From Application Software (Windows Printer Driver)

    Printing from Application Software (Windows Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...

  • Page 373: Printing With Easy Setup

    Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. Check that the printer is turned on Load paper on the printer 3. Open the printer driver setup window 4.
  • Page 374 Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose. Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well.
  • Page 375 Note • If the paper settings on the printer driver differ from the cassette paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings." For details about the cassette paper information to be registered on the printer, see the following: •...

  • Page 376: Paper Settings On The Printer Driver And The Printer (Media Type)

    Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper Canon genuine papers (Photo Printing) Cassette paper information Media name <Model No.> Media Type in the printer driver registered on the printer Photo Paper Plus Glossy II <PP-201>...
  • Page 377 Canon genuine papers (Original Products) Cassette paper information registered on the Media name <Model No.> Media Type in the printer driver printer Photo Stickers <PS-101> Glossy Photo Paper Glossy...

  • Page 378: Paper Settings On The Printer Driver And The Printer (Paper Size)

    Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Cassette paper information registered on the printer Letter 8.5"x11"...

  • Page 379: Various Printing Methods

    Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards...

  • Page 380: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.

  • Page 381: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 382 • Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.

  • Page 383: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
  • Page 384 Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important •...

  • Page 385: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 386 Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.
  • Page 387 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.

  • Page 388: Fit-To-Page Printing

    Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3.
  • Page 389 5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.

  • Page 390: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
  • Page 391 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important •...
  • Page 392 Note • Selecting Scaled changes the printable area of the document.

  • Page 393: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
  • Page 394 Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.

  • Page 395: Tiling/Poster Printing

    Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
  • Page 396 If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
  • Page 397 Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important •...

  • Page 398: Booklet Printing

    Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
  • Page 399 Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width.

  • Page 400: Duplex Printing

    Duplex Printing The procedure for printing data on both sides of a sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1.
  • Page 401 Use normal-size printing Print without reducing the page. Use reduced printing Reduce the page slightly during printing. 5. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. 6.
  • Page 402 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. 5.
  • Page 403 Related Topic Changing the Printer Operation Mode...

  • Page 404: Stamp/Background Printing

    Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
  • Page 405 3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK.
  • Page 406 Select Background... button use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified background.

  • Page 407: Registering A Stamp

    Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
  • Page 408 4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings.
  • Page 409 6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select the stamp for which the settings are to be changed Select the Stamp check box in the Stamp/Background (Stamp) dialog box.

  • Page 410: Registering Image Data To Be Used As A Background

    Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background.
  • Page 411 4. Select the image data to be registered to the background Click Select File..Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position.
  • Page 412 3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save. Click OK when the confirmation message appears.

  • Page 413: Setting Up Envelope Printing

    Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4.
  • Page 414 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.

  • Page 415: Printing On Postcards

    Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4.
  • Page 416 To display guide messages again, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.

  • Page 417: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab.

  • Page 418: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab.
  • Page 419 Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values.

  • Page 420: Editing The Print Document Or Reprinting From The Print History

    Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
  • Page 421 Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4. Editing print documents and print pages • Combining print documents You can combine multiple print documents to form a single document.
  • Page 422 Check the preview before printing. • Depending on the print settings of the print document, some functions may not be available in the Canon IJ XPS preview. Note • You can rename Document Name to any name.

  • Page 423: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness...

  • Page 424: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
  • Page 425 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...

  • Page 426: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2.

  • Page 427: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data.
  • Page 428 Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile or rendering intent to be used.

  • Page 429: Optimal Photo Printing Of Image Data

    Describes the procedure for printing sRGB data by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.

  • Page 430: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
  • Page 431 Adjusting Intensity Adjusting Contrast...

  • Page 432: Printing With Icc Profiles

    ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
  • Page 433 5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
  • Page 434 This method reproduces images by focusing on color tints that most people prefer. Select this method to print photos. • Relative Colorimetric When image data is converted to the color space of the printer, this method converts the image data so the color reproduction approximates the shared color regions. Select this method to print image data with colors that are close to the original colors.

  • Page 435: Interpreting The Icc Profile

    Interpreting the ICC Profile When you need to specify the printer profile, select the ICC profile for the paper to print on. The ICC profiles installed for this printer appear as follows. • (1) is the model name of the printer. •...

  • Page 436: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 437 There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider.

  • Page 438: Adjusting Color Balance Using Sample Patterns (Printer Driver)

    Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values.
  • Page 439 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing.
  • Page 440 Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing.
  • Page 441 Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.

  • Page 442: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 443 4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...

  • Page 444: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 445 4. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)

  • Page 446: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 447 After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity...

  • Page 448: Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)

    Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern.
  • Page 449 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
  • Page 450 On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value. 6.
  • Page 451 Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.

  • Page 452: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)

  • Page 453: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 454: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.

  • Page 455: Canon Ij Status Monitor

    Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer.

  • Page 456: Checking The Ink Status From Your Computer

    Ink Details dialog box. In such cases, take the appropriate action as described on the screen. Note • You can also display the Ink Details dialog box by selecting the ink icon on the Canon IJ Status Monitor.

  • Page 457: Canon Ij Preview

    Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.

  • Page 458: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.

  • Page 459: Instructions For Use (Printer Driver)

    • Disable ICM required from the application software cannot be used when the XPS printer driver is used. • Do not start up the Canon IJ Network Tool while printing. • Do not print when the Canon IJ Network Tool is running.
  • Page 460 3. Set the Page Layout that you want, and then click OK to close the window. 4. Without starting printing, close the Print dialog box. 5. Open Word's Print dialog box again. 6. Open the printer driver setup window and click OK. 7.

  • Page 461: Printer Driver Description

    Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description...

  • Page 462: Quick Setup Tab Description

    Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
  • Page 463 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
  • Page 464 4-on-1 Printing Prints four pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
  • Page 465 Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Maintenance tab, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
  • Page 466 Save Commonly Used Settings dialog box This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab. Name Enter the name for the printing profile you wish to save.
  • Page 467 Related Topics Printing with Easy Setup Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance...

  • Page 468: Main Tab Description

    Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 469 Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Defaults Restores all the settings you have changed to their default values.
  • Page 470 Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options. Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. You can check the color adjustment status easily by changing the preview image to one similar to the results to be printed with Sample Type.
  • Page 471 Print a pattern for color adjustment When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values. Select this function when printing a pattern for color adjustment. Pattern Print preferences...
  • Page 472 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
  • Page 473 image data with colors that are close to the original colors. The white spots are reproduced as white spots (background color) on the paper. Absolute Colorimetric This method uses the white spot definitions in the input and output ICC profiles to convert the image data.

  • Page 474: Page Setup Tab Description

    Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 475 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
  • Page 476 Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster. Specify... Opens the Tiling/Poster Printing dialog box.
  • Page 477 Collate Check this check box to group together the pages of each copy when you want to print multiple copies. Uncheck this check box when you want to print with all pages of the same page number grouped together. Important •...
  • Page 478 Page Border Prints a page border line around each document page. Check this check box to print the page border line. Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.

  • Page 479: Print Options Dialog Box

    Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin.
  • Page 480 Note • Disable ICM required from the application software tab cannot be used with the XPS printer driver. Disable the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software.
  • Page 481 Note • Scale images using nearest-neighbor interpolation can be used only with the XPS printer driver. Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data.
  • Page 482 Print semitransparent stamp Sets how the stamp is to be printed over the document. Check the Stamp check box to enable this. Check this check box to print a semi-transparent stamp over the printed document page. Uncheck this check box to print the stamp over the document data. The printed data may be hidden behind the stamp.
  • Page 483 TrueType Font Selects the font for the stamp text string. Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border.
  • Page 484 Note • Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab. Note • Click Defaults to set the stamp position to Center and the orientation to 0. Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created.
  • Page 485 Note • Depending on the type of printer driver you are using and the environment, this function may not be available. • Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle.

  • Page 486: Maintenance Tab Description

    Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
  • Page 487 Align the print head immediately after installing the print head. When you click Print Head Alignment, the Start Print Head Alignment dialog box is displayed. Nozzle Check Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.

  • Page 488: Initial Check Items

    Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
  • Page 489 Start Print Head Alignment dialog box This dialog box allows you to adjust the attachment position for the print head, or to print the current setting value for the print head position. Align Print Head Aligns the print head. Print head alignment corrects the installation positions of the print head and improves deviated colors and lines.
  • Page 490 Auto Power Off Selects the auto power-off setting. If a printer driver operation or a printer operation is not performed within the specified time, the printer turns off. Quiet Settings dialog box When you click Quiet Settings, the Quiet Settings dialog box is displayed. Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer.
  • Page 491 Rotate 90 degrees left when orientation is [Landscape] On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation. To rotate the document 90 degrees to the left when printing, select the check box. Don't detect mismatch of paper settings when printing from computer When you print documents from your computer and the paper settings on the printer driver and the cassette paper information registered on the printer do not match, this setting disables the message...

  • Page 492: Canon Ij Preview Description

    Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 493 This screen also allows you to change the media type and paper source settings. Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information.
  • Page 494 Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen.

  • Page 495: Canon Ij Xps Preview Description

    Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 496 Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area.
  • Page 497 Delete Document Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Grayscale Printing Allows you to change the monochrome print settings.
  • Page 498 Move to Last Moves the currently selected page to the end of the document. If the currently selected page is the last page, this command is grayed out and cannot be selected. View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display.
  • Page 499 Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can check the version and copyright information. (Print) Prints the documents selected in the document list.
  • Page 500 If the document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview.
  • Page 501 Pages Displays the number of pages in the print document. Important • The number displayed in Pages and the output page count are different. • To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents.
  • Page 502 The documents remaining in the document list will be deleted from the list. Print Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.

  • Page 503: Canon Ij Status Monitor Description

    Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
  • Page 504 Once the print data has been sent, the button is grayed out and becomes unavailable. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
  • Page 505 Closes the Ink Details dialog box to return to Canon IJ Status Monitor. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.

  • Page 506: Updating The Mp Drivers

    Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers...

  • Page 507: Obtaining The Latest Mp Drivers

    Obtaining the Latest MP Drivers The MP Drivers include a printer driver and ScanGear (scanner driver). By updating the MP Drivers to the latest version of the MP Drivers, unresolved problems may be solved. You can access our website and download the latest MP Drivers for your model. Important •...

  • Page 508: Deleting The Unnecessary Mp Drivers

    Deleting the Unnecessary MP Drivers The MP Drivers which you no longer use can be deleted. When deleting the MP Drivers, first exit all programs that are running. The procedure to delete the unnecessary MP Drivers is as follows: 1. Start the uninstaller •...

  • Page 509: Before Installing The Mp Drivers

    Before Installing the MP Drivers This section describes the items that you should check before installing the MP Drivers. You should also refer to this section if the MP Drivers cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings •...

  • Page 510: Installing The Mp Drivers

    Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers and XPS printer driver for your model. The procedure for installing the downloaded MP Drivers is as follows: 1. Turn off the printer 2.

  • Page 511: Printing Using Canon Application Software

    Printing Using Canon Application Software My Image Garden Guide Easy-PhotoPrint+ Guide...

  • Page 512: My Image Garden Guide

    Latest Version My Image Garden V3.2.x It is recommended that you use the latest version of the application. Access the Canon website and download the latest application. How to Check the Version Earlier Versions Select the version of your My Image Garden.

  • Page 513: Printing Using A Web Service

    Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
  • Page 514 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...

  • Page 515: Printing With Google Cloud Print

    Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the machine to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
  • Page 516 LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print. Internet connection fees apply.

  • Page 517: Getting Google Account

    Getting Google Account To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Note • If you already have Google account, register the machine to Google Cloud Print. Registering Machine with Google Cloud Print Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information.

  • Page 518: Registering Machine With Google Cloud Print

    (Chrome menu). 5. Select Show advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. When Canon MG5700 series and Add printers button are displayed, select Add printers. 8. When confirmation message for registering machine appears, select OK.
  • Page 519 LCD and Operation Panel 3. Select Web service setup and press OK button. 4. Select Web service connection setup -> Google Cloud Print setup -> Register with Google Cloud Print. Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed.

  • Page 520: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the machine receives the print data and prints it automatically. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the machine in advance.
  • Page 521 5. Select Print... from (Chrome menu). 6. Select Change... next Destination. 7. Select Canon MG5700 series in Google Cloud Print. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the machine receives the print data and prints it automatically.
  • Page 522 2. Select Setup on HOME screen. LCD and Operation Panel 3. Select Web service inquiry and press OK button. Note • If you have not registered the machine with Google Cloud Print, Web service inquiry is not displayed. 4. Use button to select Print from Google Cloud Print and press OK button.
  • Page 523 6. Select Change... next Destination. 7. Select Canon MG5700 series in Local Destinations. 8. Select Print. When the preparation for printing with Google Cloud Print is complete, the machine receives the print data and prints it automatically.

  • Page 524: Deleting Machine From Google Cloud Print

    (Chrome menu). 5. Select Show advanced settings... to display information. 6. Select Manage for Google Cloud Print. 7. Select Manage next Canon MG5700 series on device list. 8. Select Delete. 9. When confirmation message for deleting machine appears, select OK.
  • Page 525 4. Select Web service connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print. 5. When confirmation screen to delete machine is displayed, use button to select Yes and press OK button. 6. When message that deletion is complete is displayed, press OK button.

  • Page 526: Printing From An Airprint-Enabled Printer With Mac

    Printing from an AirPrint-enabled Printer with Mac Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...

  • Page 527: Checking Print Status

    Note • If the machine's Auto Power On function is enabled, the machine is turned on automatically when it receives the print data. Load paper. 3. Perform printing on your application software. Print dialog appears. 4. Select your model name added as AirPrint printer from the Printer list in the Print Dialog. 5.

  • Page 528: Printing From Smartphone/Tablet

    Printing from Smartphone/Tablet Printing Directly from Smartphone/Tablet Printing Using a Web Service...

  • Page 529: Printing Directly From Smartphone/Tablet

    Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Using Machine with Direct Connection...

  • Page 530: Android Print

    Use the Canon printing plug-in Canon Print Service is a printing plug-in for Android 4.4.2 or later, and is available for free on Google Play. Installing and activating the plug-in enables your Android smartphone or tablet to print to a Canon printer over a wireless LAN.

  • Page 531: Printing From An Airprint-Enabled Printer With Ios Device

    Printing from an AirPrint-enabled Printer with iOS Device Using AirPrint to print from your iPhone, iPad, iPod touch, or Mac. AirPrint enables you to print photos, email, Web pages and documents from iPhone, iPad, iPod touch, and Mac without the need to install drivers, or download apps or software. Note •...
  • Page 532 3. Tap operation icon to display menu options from applications of your iOS device. The figure below is an example of when printing from the iPad web browser. The screen differs depending on the devices or applications. 4. Tap Print from menu options. 5.

  • Page 533: Paper Size

    Note • Printer Options differ depending on the application that you are using. 6. When printing file type that has multiple pages, such as PDF file, tap Range and tap All Pages or select range of pages to be printed. 7.
  • Page 534 Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From machine: Use Stop button to cancel the print job. • From iOS device: Press the Home button on the iOS device twice to set the Multitasking mode and swipe to the right.

  • Page 535: Using Machine With Direct Connection

    Using Machine with Direct Connection Direct connection allows you to print or scan by connecting the machine to a device such as a smartphone or tablet via wireless connection in an environment where a wireless router is not available. In addition, you can connect the machine to a device without a wireless router even where it is available.
  • Page 536 1. Turn on wireless communication on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-MG5700 series" ("X" represents alphanumeric characters.) from list displayed on device. 3. Enter password.
  • Page 537 Note • Depending on the device you are using, entering the password is required to connect a device to the machine via wireless LAN. Enter the password specified for the machine. • If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting to the machine, the machine displays a confirmation screen asking if you allow the device to connect to the machine.
  • Page 538 3. Select Device settings and press OK button. 4. Use button to select LAN settings and press OK button. 5. Use button to select Other settings and press OK button. 6. Use button to select Direct connection settings and press OK button. 7.
  • Page 539 The HOME screen is displayed. Note • If you change the direct connection setting of the machine, also change the wireless router setting of the device.

  • Page 540: Printing Using A Web Service

    Printing Using a Web Service Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print...
  • Page 541 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
  • Page 542 Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the machine to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
  • Page 543 LAN connection with the machine and internet connection are required to delete the machine from Google Cloud Print. Internet connection fees apply.

  • Page 544: Printing Using Operation Panel

    Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper...

  • Page 545: Printing Templates Such As Lined Or Graph Paper

    Printing Templates Such as Lined or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: •...
  • Page 546 • Staff paper You can print staff paper with 10 or 12 staves. Setting on the LCD: ◦ Staff paper 1: Staff paper 10 staves ◦ Staff paper 2: Staff paper 12 staves • Handwriting paper You can print handwriting paper. Setting on the LCD: Handwriting paper •...
  • Page 547 5. Use button to select template you want to print and press OK button. Printable template forms 6. Use button to specify the number of copies. 7. Change print settings as necessary. Press the right Function button to display the print setting screen. 1.

  • Page 548: Printing From Digital Camera

    Printing from Digital Camera Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device PictBridge (Wireless LAN) Print Settings...

  • Page 549: Printing Photographs Directly From Pictbridge (Wireless Lan) Compliant Device

    Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the machine through wireless LAN, and print recorded images directly without using a computer.
  • Page 550 You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on PictBridge (Wireless LAN) Compliant Device If your PictBridge (Wireless LAN) compliant device does not have a setting menu, change the setting from the machine.

  • Page 551: Pictbridge (Wireless Lan) Print Settings

    PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the brand or model of your device.
  • Page 552 *3 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand PictBridge (Wireless LAN) compliant device. (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.) Print date & Default (Off: No printing), Date, File No., Both, Off file no.

  • Page 553: Paper Settings

    Paper Settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. Note •...
  • Page 554 Note • Depending on the registered cassette paper information, the screen to make sure whether you apply the registered information to the paper settings for copying is displayed. If you select Yes, the information is applied to the paper settings for copying. •...
  • Page 555 Note • Depending on the setting, the choices below may not be displayed. Print with the loaded paper. Select if you want to print on the paper loaded in the cassette without changing the paper settings. For example, when the paper setting for printing or copying is A5 and the cassette paper information registered to the machine is A4, the machine starts printing or copying with A5 on the paper loaded in the cassette.
  • Page 556 ◦ For Windows: Changing the Printer Operation Mode ◦ For Mac OS: Changing the Printer Operation Mode Important • When the message which prevents misprinting is disabled: The machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different.

  • Page 557: Copying

    Copying Making Copies Basics Reducing/Enlarging Copies Two-Sided Copying Special Copy Menu Copying from Smartphone/Tablet...

  • Page 558: Making Copies

    Making Copies This section describes the procedure to copy with Standard copy. Make sure machine is turned on. Load paper. 3. Select Copy on HOME screen. LCD and Operation Panel The Copy standby screen is displayed. Load original on platen glass. 5.
  • Page 559 Important • Do not open the document cover or remove the original from the platen glass until scanning is completed. Note • To cancel copying, press the Stop button. Adding Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The screen below is displayed when you can add the copying job.

  • Page 560: Displaying Preview Screen

    Displaying Preview Screen When you load the original on the platen glass and select Standard copy or Frame erase copy in Advanced print, pressing the left Function button allows you to preview an image of the printout on the preview screen. Important •...

  • Page 561: Setting Items For Copying

    Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print setting screen or the setting item for Photo copy, see Copying Photos. The following screen is displayed by pressing the right Function button on the Copy standby screen. Ex.
  • Page 562 • When copying starts in the copy menu that is not available with the specified setting, The specified function is not available with current settings. is displayed on the LCD. Change the setting, following the on-screen instructions. 1. Magnif. (Magnification) Specify the reduction/enlargement method.
  • Page 563 Two-Sided Copying...

  • Page 564: Reducing/Enlarging Copies

    Reducing/Enlarging Copies You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. The LCD below is displayed when you press the right Function button in the Copy standby screen. Select the reduction/enlargement method from Magnif.. Note •...
  • Page 565 If you select other than Fit to page and press the right Function button, Magnification screen is displayed. Use the button to specify the magnification. Note • 400% MAX (maximum copy ratio) and 25% MIN (minimum copy ratio) are selectable. •...

  • Page 566: Two-Sided Copying

    Two-Sided Copying When you select 2-sided for 2-sidedPrintSetting in Standard copy, you can copy two original pages onto the both sides of a single sheet of paper. Press the right Function button to select the orientation and the stapling side. •...
  • Page 567 When checking orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation. 1. Rotate If you press the right Function button, the original rotates by 180 degrees. 2.

  • Page 568: Special Copy Menu

    Special Copy Menu The following menus are selectable in the Advanced print menu to copy originals. Borderless copy You can copy images so that they fill the entire page without borders. Copying without Borders Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows.

  • Page 569: Copying Two Pages Onto Single Page

    Copying Two Pages onto Single Page When you select 2-on-1 copy for Layout in Standard copy, you can copy two original pages onto a single sheet of paper by reducing each image. Press the right Function button on the Copy standby screen to display the print settings screen and select 2-on-1 copy for Layout.
  • Page 570 For more on two-sided copy function: Two-Sided Copying When checking orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation. 1. Rotate If you press the right Function button, the original rotates by 180 degrees. 2.
  • Page 571 • If you use this function in combination with Two-sided copy, the screen above is displayed after scanning the second sheet of original is complete. Follow the on-screen instructions to scan the third and fourth sheet of original.

  • Page 572: Copying Four Pages Onto Single Page

    Copying Four Pages onto Single Page When you select 4-on-1 copy for Layout in Standard copy, you can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. Press the right Function button on the Copy standby screen to display the print settings screen and select 4-on-1 copy for Layout.
  • Page 573 After selecting the layout and press the OK button, you can select whether you use the preview screen. If you select ON, the preview screen is displayed so that you can check the orientation. Note • If Device memory is full. Cannot continue process. appears on the LCD when scanning, set the print quality to Standard and try copying again.
  • Page 574 Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass and press the OK button. After scanning the fourth sheet of original, the machine starts copying. Note • If you do not need more scanning, press the left Function button. The machine starts copying. •...

  • Page 575: Copying Thick Originals Such As Books

    Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. Make sure machine is turned on. Load paper.

  • Page 576: Copying Without Borders

    Copying without Borders You can copy images on photo paper so that they fill the entire page without borders. Make sure machine is turned on. Load photo paper. 3. Select Advanced print on HOME screen. LCD and Operation Panel 4. Select Borderless copy and press OK button.

  • Page 577: Copying Photos

    Copying Photos You can scan printed photos and print them all at one time. Make sure machine is turned on. Load photo paper. 3. Select Advanced print on HOME screen. LCD and Operation Panel 4. Select Photo copy and press OK button. 5.
  • Page 578 Select the page size of the loaded paper. 2. Type (Media type) Select the media type of the loaded paper. 3. Print qlty (Print quality) Select print quality according to the original. 4. Border (Bordered/Borderless print) Select bordered or borderless print. 5.

  • Page 579: Copying From Smartphone/Tablet

    Copying from Smartphone/Tablet Installing Canon PRINT Inkjet/SELPHY on your smartphone/tablet allows you to perform copy settings or operations from your smartphone/tablet. Canon PRINT Inkjet/SELPHY can be downloaded from App Store and Google Play. Make sure machine is turned on. Load paper.

  • Page 580: Scanning

    Scanning Scanning from Computer (Windows) Scanning from Computer (Mac OS) Scanning from Operation Panel Scanning Using Smartphone/Tablet...

  • Page 581: Scanning From Computer (Windows)

    Scanning from Computer (Windows) Using IJ Scan Utility Scanning Using Application Software (ScanGear) Other Scanning Methods IJ Network Scanner Selector EX Menu and Setting Screen Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...

  • Page 582: Using Ij Scan Utility

    Using IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basics Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen (Image Stitch) Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Originals at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail...

  • Page 583: What Is Ij Scan Utility (Scanner Software)

    What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
  • Page 584 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog Box" for how to set the applications to integrate with.

  • Page 585: Starting Ij Scan Utility

    If IJ Scan Utility is not displayed on the Start screen, select the Search charm, then search for "IJ Scan Utility". Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility.

  • Page 586: Easy Scanning With Auto Scan

    Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again. •...

  • Page 587: Scanning Documents

    Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog box as required.

  • Page 588: Scanning Photos

    Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Positioning Originals (Scanning from Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog box as required.

  • Page 589: Scanning With Favorite Settings

    Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog box as required.

  • Page 590: Scanning Originals Larger Than The Platen (Image Stitch)

    Scanning Originals Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
  • Page 591 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8.
  • Page 592 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note •...
  • Page 593 Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again.

  • Page 594: Adjusting Cropping Frames In The Image Stitch Window

    Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...

  • Page 595: Scanning Multiple Originals At One Time

    Scanning Multiple Originals at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again.
  • Page 596 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
  • Page 597 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box 7.

  • Page 598: Saving After Checking Scan Results

    Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 599 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box 5.
  • Page 600 Note • The default save folders are as follows. • Windows 8.1: Documents folder • Windows 8: My Documents folder • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder 7. Click OK. Scanned images are saved according to the settings.

  • Page 601: Sending Scanned Images Via E-Mail

    Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog box appears. 3. Click Photo Scan. 4.
  • Page 602 Note • You can add e-mail clients to use for attachments from the pull-down menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note •...
  • Page 603 Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message. Note • Click Cancel to cancel the scan. •...

  • Page 604: Extracting Text From Scanned Images (Ocr)

    Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or ScanGear. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 605 Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog box. Select the language you want to extract in Document Language and scan. •...
  • Page 606 Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application.

  • Page 607: Ij Scan Utility Screens

    IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Box Settings (Auto Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box Settings (Save to PC (Auto)) Dialog Box Settings (Save to PC (Document)) Dialog Box Settings (Save to PC (Photo)) Dialog Box...

  • Page 608: Ij Scan Utility Main Screen

    Utility". Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
  • Page 609 Stitch Displays the Image Stitch window in which you can scan the left and right halves of an item larger than the platen and combine the scanned images back into one image. Scan/save settings and the response after scanning can be specified in the Settings (Scan and Stitch) dialog box.

  • Page 610: Settings Dialog Box

    Settings Dialog Box There are three tabs in the Settings dialog box: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
  • Page 611 Important • When the Settings dialog box is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear. (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
  • Page 612 Settings (Auto Scan) Dialog Box Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog box. In the Settings (Auto Scan) dialog box, you can make advanced scan settings to scan by automatically detecting the item type.
  • Page 613 • Place items to be scanned on the platen correctly. Otherwise, items may not be scanned correctly. Refer to "Positioning Originals (Scanning from Computer)" for how to place items. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog box or Settings (Custom Scan) dialog box, then click Document or Custom in the IJ Scan Utility main screen.
  • Page 614 Important • The save format may differ depending on how you place the item. Positioning Originals (Scanning from Computer) JPEG Image Quality You can specify the image quality of JPEG files. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting.
  • Page 615 Note • To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 616 Settings (Document Scan) Dialog Box Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog box. In the Settings (Document Scan) dialog box, you can make advanced scan settings to scan items as documents.
  • Page 617 Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note •...
  • Page 618 Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets.
  • Page 619 In that case, select the Check scan results checkbox and rotate the image in the Save Settings dialog box. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001"...
  • Page 620 • When Black and White is selected in Color Mode, this option does not appear. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
  • Page 621 Start OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the pull-down menu. Do not start any application Saves to the folder specified in Save in. Note •...
  • Page 622 Settings (Photo Scan) Dialog Box Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog box. In the Settings (Photo Scan) dialog box, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
  • Page 623 Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Plus) to set the following. Important •...
  • Page 624 You can select JPEG/Exif, TIFF, or PNG. Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files.
  • Page 625 Note • To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 626 Settings (Custom Scan) Dialog Box Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog box. In the Settings (Custom Scan) dialog box, you can make advanced scan settings to scan according to your preference.
  • Page 627 • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off •...
  • Page 628 • Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Image Processing Settings Click (Plus) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type.
  • Page 629 Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Use ScanGear (scanner driver)'s Advanced Mode tab to correct gutter shadows when scanning non-standard size items or specified areas.
  • Page 630 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 631 High Compresses the file size when saving, allowing you to reduce the load on your network/server. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format. • When Black and White is selected in Color Mode, this option does not appear. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
  • Page 632 Start OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the pull-down menu. Do not start any application Saves to the folder specified in Save in. Note •...
  • Page 633 Settings (Scan and Stitch) Dialog Box Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog box. In the Settings (Scan and Stitch) dialog box, you can make advanced scan settings for scanning items larger than the platen.
  • Page 634 Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Plus) to set the following. Available setting items vary by Select Source. Important •...
  • Page 635 • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder Important • When the Settings dialog box is displayed from My Image Garden, this option does not appear. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).
  • Page 636 If this checkbox is not selected, files are saved directly in the folder specified in Save in. Check scan results Displays the Save Settings dialog box after scanning. Important • When the Settings dialog box is displayed from My Image Garden, this option does not appear. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images.
  • Page 637 Settings (ScanGear) Dialog Box Click ScanGear on the (Scanning from a Computer) tab to display the Settings (ScanGear) dialog box. In the Settings (ScanGear) dialog box, you can specify how to save images when scanning items by starting ScanGear (scanner driver) and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
  • Page 638 • Windows 8.1: Documents folder • Windows 8: My Documents folder • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder Important • When the Settings dialog box is displayed from My Image Garden, this option does not appear. Data Format Select the data format in which to save the scanned images.
  • Page 639 Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
  • Page 640 Note • To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 641 Settings (Save to PC (Auto)) Dialog Box Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog box. In the Settings (Save to PC (Auto)) dialog box, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
  • Page 642 Note • Scanning takes longer than usual when you enable this function. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note •...
  • Page 643 Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog box are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
  • Page 644 Settings (Save to PC (Photo)) Dialog Box Click Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Photo)) dialog box. In the Settings (Save to PC (Photo)) dialog box, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel.
  • Page 645 Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pull- down menu, then click Add in the displayed Select Destination Folder dialog box and specify the destination folder. The default save folders are as follows. •...
  • Page 646 Settings (Save to PC (Document)) Dialog Box Click Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Document)) dialog box. In the Settings (Save to PC (Document)) dialog box, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel.
  • Page 647 Note • Scanning takes longer than usual when you enable this function. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection.
  • Page 648 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pull- down menu, then click Add in the displayed Select Destination Folder dialog box and specify the destination folder.
  • Page 649 Do not start any application Saves to the folder specified in Save in. Note • To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder.
  • Page 650 Settings (Attach to E-mail (Auto)) Dialog Box Click Attach to E-mail (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Auto)) dialog box. In the Settings (Attach to E-mail (Auto)) dialog box, you can specify how to respond when attaching images to an e-mail after scanning them from the operation panel by automatically detecting the item type.
  • Page 651 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 652 Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
  • Page 653 Settings (Attach to E-mail (Photo)) Dialog Box Click Attach to E-mail (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Photo)) dialog box. In the Settings (Attach to E-mail (Photo)) dialog box, you can specify how to respond when attaching images to an e-mail as photos after scanning them from the operation panel.
  • Page 654 The default save folders are as follows. • Windows 8.1: Documents folder • Windows 8: My Documents folder • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder Data Format Set from the operation panel. JPEG Image Quality You can specify the image quality of JPEG files.
  • Page 655 Settings (Attach to E-mail (Document)) Dialog Box Click Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Document)) dialog box. In the Settings (Attach to E-mail (Document)) dialog box, you can specify how to respond when attaching images to an e-mail as documents after scanning them from the operation panel.
  • Page 656 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
  • Page 657 Save in Displays the folder in which to save the scanned images. To add a folder, select Add... from the pull- down menu, then click Add in the displayed Select Destination Folder dialog box and specify the destination folder. The default save folders are as follows. •...
  • Page 658 Settings (General Settings) Dialog Box Click the (General Settings) tab to display the Settings (General Settings) dialog box. In the Settings (General Settings) dialog box, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
  • Page 659 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.

  • Page 660: Save Settings Dialog Box

    Save Settings Dialog Box Select the Check scan results checkbox in Save Settings of the Settings dialog box to display the Save Settings dialog box after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
  • Page 661 (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 662 Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. • When Black and White is selected in Color Mode, this option does not appear. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.

  • Page 663: Image Stitch Window

    Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
  • Page 664 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
  • Page 665 Save Save Saves the two scanned images as one image. Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the image selected in the Thumbnail View area. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image.
  • Page 666 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.

  • Page 667: Scanning Using Application Software (Scangear)

    Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) Correcting Images and Adjusting Colors with ScanGear (Scanner Driver)

  • Page 668: What Is Scangear (Scanner Driver)

    What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. It enables you to specify the output size and make image corrections when scanning. ScanGear can be started from IJ Scan Utility or applications that are compatible with a standard interface called TWAIN.

  • Page 670: Scanning With Advanced Settings Using Scangear (Scanner Driver)

    Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)

  • Page 671: Starting Scangear (Scanner Driver)

    Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. ScanGear can be started from IJ Scan Utility or other applications. Note • Set up the network environment if you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection.

  • Page 672: Scanning In Basic Mode

    Scanning in Basic Mode Use the Basic Mode tab to scan easily by following the on-screen steps. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time from the Platen. When scanning from the ADF (Auto Document Feeder), documents are scanned without preview. Important •...
  • Page 673 Important • Some applications do not support continuous scanning from the ADF. For details, refer to the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
  • Page 674 8. Click Scan. Scanning starts. Note • Click (Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.

  • Page 675: Scanning In Advanced Mode

    Scanning in Advanced Mode Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time. Refer to "Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode"...
  • Page 676 3. Set Input Settings according to the document or purpose. 4. Click Preview. Preview images appear in the Preview area. 5. Set Output Settings. 6. Adjust the cropping frame (scan area), correct image, and adjust colors as required. Adjusting Cropping Frames (ScanGear) Image Settings Color Adjustment Buttons 7.

  • Page 677: Scanning Multiple Documents From The Adf (Auto Document Feeder) In Advanced Mode

    Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Use the Advanced Mode tab to specify the image brightness, color tone, etc. and scan multiple documents placed on the ADF (Auto Document Feeder) at one time. When using a model supporting ADF duplex scanning, you can scan both sides of the documents automatically from the ADF.
  • Page 678 Note • Click (Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.

  • Page 679: Scanning Multiple Documents At One Time With Scangear (Scanner Driver)

    Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) You can scan two or more photos (small documents) on the Platen at one time on the Basic Mode tab and Advanced Mode tab. This section explains how to scan multiple documents from the Basic Mode tab. Important •...
  • Page 680 3. Click Preview. Thumbnails of the preview images appear in the Preview area. Cropping frames are specified automatically according to the document size. 4. Set Destination. 5. Set Output Size according to purpose. 6. Adjust the cropping frames and set Image corrections as required. Note •...
  • Page 681 7. Select the images you want to scan. Select the checkboxes of the images you want to scan. 8. Click Scan. Scanning Multiple Documents in Whole Image View Follow these steps if thumbnails are not displayed correctly when previewed or if you want to scan multiple documents as a single image.
  • Page 682 Adjust the size and position of the cropping frames on the preview image. You can also create two or more cropping frames. If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area is specified, only the portion in the specified area will be scanned.

  • Page 683: Correcting Images And Adjusting Colors With Scangear (Scanner Driver)

    Correcting Images and Adjusting Colors with ScanGear (Scanner Driver) Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) Adjusting Colors Using a Color Pattern Adjusting Saturation and Color Balance Adjusting Brightness and Contrast Adjusting Histogram Adjusting Tone Curve Setting Threshold...

  • Page 684: Correcting Images (Unsharp Mask, Reduce Dust And Scratches, Fading Correction, Etc.)

    Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) The Image Settings functions on the Advanced Mode tab of ScanGear (scanner driver) allow you to enhance the outline of the subjects, reduce dust/scratches, and correct faded colors when scanning images. Setting Items Click (Arrow) of a function and select an item from the pull-down menu.
  • Page 685 Reducing show-through in text documents or lightening the base color in recycled paper, newspapers, etc. when scanning documents Set Reduce Show-through to ON. Sharpening slightly out-of-focus images Set Unsharp Mask to ON. Reducing gradations and stripe patterns Set Descreen to ON.
  • Page 686 Note • Printed photos and pictures are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Descreen is the function for reducing this moire effect. Reducing dust and scratches Set Reduce Dust and Scratches to Low, Medium, or High according to the degree of dust and scratches.

  • Page 688: Adjusting Colors Using A Color Pattern

    Adjusting Colors Using a Color Pattern You can preview color changes and reproduce natural colors by using the color pattern function in ScanGear (scanner driver)'s Basic Mode tab. Color Adjustment Correct colors that have faded with time or due to colorcast. "Colorcast" is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors.
  • Page 689 Below is an example of correcting a bluish image. Since Blue and Green are too strong, click the Yellow and Magenta arrows to correct. Before After Note • Color adjustments are applied only to the cropping frames (scan areas) or the frame selected in thumbnail view.

  • Page 690: Adjusting Saturation And Color Balance

    Adjusting Saturation and Color Balance You can brighten colors that have faded with time or due to colorcast by using (Saturation/Color Balance) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Saturation Adjust the image's saturation (vividness).
  • Page 691 Move (Slider) under Color Balance to the left or right to emphasize the corresponding color. Cyan & Red Magenta & Green Yellow & Blue These are complementary color pairs (each pair produces a shade of gray when mixed). You can reproduce the natural colors of the scene by reducing the cast color and increasing the complementary color.

  • Page 692: Adjusting Brightness And Contrast

    Adjusting Brightness and Contrast You can adjust images that are too dark or bright, or too flat due to lack of contrast by using (Brightness/Contrast) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click (Down arrow) to switch to detailed view. Click (Up arrow) to return to the previous view.
  • Page 693 Brightness Adjust the image brightness. Move (Slider) under Brightness to the left to darken and right to brighten the image. You can also enter a value (-127 to 127). Darkened Original image Brightened Note • Highlights may be lost if you brighten the image too much, and shadows may be lost if you darken the image too much.

  • Page 694: Adjusting Histogram

    Adjusting Histogram You can adjust the image color tone by using a graph (histogram) showing brightness distribution, via (Histogram) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation). These colors can be adjusted individually as a "channel."...
  • Page 695 (1) Bright area (2) Dark area (3) Whole image More data is distributed to the More data is distributed to the Data is widely distributed between the highlight side. shadow side. highlight and shadow. Adjusting Histograms (Using the Slider) Select a Channel, then move (Black-point Slider) or (White-point Slider) to specify the level to be set as the shadow or highlight.
  • Page 696 Moving the Mid-point Slider Move the Mid-point Slider to specify the level to be set as the middle of the tonal range. Images with more data distributed to the highlight side Move the Mid-point Slider toward the highlight side. Images with more data distributed to the shadow side Move the Mid-point Slider toward the shadow side.
  • Page 697 • The point clicked with (White-point Dropper) will be the brightest point. You can also enter a value (10 to 255). • Click (Dropper) for Gray Balance and click the area you want to adjust the color in the preview image.

  • Page 698: Adjusting Tone Curve

    Adjusting Tone Curve You can adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance of tone input and output, via (Tone Curve Settings) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation).
  • Page 699 Adjusting Tone Curve In Select Tone Curve, select a tone curve from No correction, Overexposure, Underexposure, High contrast, Reverse the negative/positive image, and Edit custom curve. No correction (No adjustment) Overexposure (Convex curve) The midtone data of the input side is stretched toward the highlight of the output side, resulting in a bright- toned image when viewed on a monitor.
  • Page 700 Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas.

  • Page 701: Setting Threshold

    Setting Threshold You can sharpen text in a document or reduce show-through in newspapers by adjusting the threshold level (Threshold) in ScanGear (scanner driver)'s Advanced Mode tab. Note • This function is available when Color Mode is Black and White. •...

  • Page 702: Scangear (Scanner Driver) Screens

    ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab...

  • Page 703: Basic Mode Tab

    Basic Mode Tab This mode allows you to scan easily by following the on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note • The displayed items vary by document type and view. •...
  • Page 704 Important • Some applications do not support continuous scanning from the ADF. For details, refer to the application's manual. Note • When you select a document type, the unsharp mask function will be active. • When you select an option other than the ADF types, the image adjustment function which adjusts images based on the document type will also be active.
  • Page 705 Flexible Allows you to freely adjust the cropping frames (scan areas). In thumbnail view: Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned. When no cropping frame is displayed, each frame is scanned individually.
  • Page 706 Note • Save up to 10 items. • An error message appears when you enter a value outside the setting range. Enter a value within the setting range. Note • For details on whether or how the cropping frame is initially displayed on a preview image, refer to Cropping Frame on Previewed Images in "Preview Tab"...
  • Page 707 Important • This setting is not available when you select Color Matching on the Color Settings tab of the Preferences dialog box. Perform Scan Scan Starts scanning. Note • When scanning starts, the progress will be displayed. Click Cancel to cancel the scan. Preferences...
  • Page 708 (Check All Frames) Available when two or more frames are displayed. Selects the checkboxes of the image in thumbnail view. (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the image in thumbnail view. (Select All Frames) Available when two or more frames are displayed.
  • Page 709 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. • Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.

  • Page 710: Advanced Mode Tab

    Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note...
  • Page 711 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
  • Page 712 Scan Starts scanning. Note • When scanning starts, the progress will be displayed. Click Cancel to cancel the scan. • When scanning is completed, a dialog box prompting you to select the next action may appear. Follow the prompt to complete. For details, refer to Status of ScanGear dialog after scanning Scan Tab (Preferences dialog box).
  • Page 713 (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse. (Move Image) Allows you to drag the image until the part you want to see is displayed when an image enlarged in the Preview area does not fit in the screen.
  • Page 714 (Remove Cropping Frame) Removes the selected cropping frame. (Information) Displays the version of ScanGear and the current scan settings (document type, etc.). (Open Guide) Opens this page. (3) Preview Area This is where a trial image appears after you click Preview. You can also check the results of the settings (image corrections, color adjustments, etc.) made in "(1) Settings and Operation Buttons."...
  • Page 715 Note • You can specify the cropping frame on the displayed image. In thumbnail view, you can only create one cropping frame per image. In whole image view, you can create multiple cropping frames. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode...

  • Page 716: Input Settings

    Input Settings Input Settings allows you to set the following items: Select Source The type of document to be scanned is displayed. To scan from the Platen, select Platen; to scan from the ADF (Auto Document Feeder), select Document (ADF Simplex) or Document (ADF Duplex). Important •...
  • Page 717 Click Settings... to open the Orientation dialog box. Important • The Orientation dialog box can only be opened when Select Source is Document (ADF Simplex) or Document (ADF Duplex). • Binding Location is displayed when using a model supporting ADF duplex scanning. •...
  • Page 718 Note • The values you can enter will be within the range of the selected document size. The minimum size is 96 pixels x 96 pixels when Output Resolution is 600 dpi, scaled at 100 %. • When Auto Crop is performed in whole image view, the aspect ratio will not be maintained since the size will be prioritized.

  • Page 719: Output Settings

    Output Settings Output Settings allows you to set the following items: Output Resolution Select the resolution to scan at. The higher the resolution (value), the more detail in your image. Select a resolution from the options displayed by clicking the button, or enter a value in 1 dpi increments.
  • Page 720 In whole image view: When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping frame is displayed, the portion within the cropping frame will be scanned. Note • To enlarge/reduce the scanned image, enter values into (Width) and (Height) in Output Settings or specify a value (by 1 %) for %.
  • Page 721 Note • Refer to "Adjusting Cropping Frames (ScanGear)" for details on cropping frames. • For details on whether or how the cropping frame is initially displayed on a preview image, refer to Cropping Frame on Previewed Images in "Preview Tab" (Preferences dialog box). (Switch Aspect Ratio) Available when Output Size is set to anything but Flexible.

  • Page 722: Image Settings

    Image Settings Important • Do not apply these functions to images without moire, dust/scratches, or faded colors. The color tone may be adversely affected. • Image correction results may not be reflected in the preview image. Note • Selectable settings depend on Color Mode settings. •...
  • Page 723 • You can set this setting when Recommended is selected on the Color Settings tab of the Preferences dialog box. Note • If the image is not adjusted properly with Auto, specify the document type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None.
  • Page 724 Medium It is recommended that you normally select this setting. High Select this to reduce large dust particles and scratches; however, evidence of the reduction process may remain or delicate parts of the image may be removed. Important • This function may not be effective for some types of photos. Note •...
  • Page 725 When you set the Gutter Shadow Correction setting in the preview image, the result will be reflected. Preview the effects before scanning, as results vary depending on the type of document and how it is pressed. Unclear or blurred text/lines caused by curved pages are not corrected. None Gutter shadow will not be corrected.
  • Page 726 Adjusting Cropping Frames (ScanGear)

  • Page 727: Color Adjustment Buttons

    Color Adjustment Buttons The Color Adjustment Buttons allow you to make fine corrections to the image brightness and color tones including adjustments to the image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram) or balance (tone curve). Important •...
  • Page 728 (Histogram) A histogram allows you to see the data concentration at each brightness level of an image. You can specify the brightest level (highlight) and darkest level (shadow) within an image, cut the levels and expand the middle of the tonal range of the image. Adjusting Histogram (Tone Curve Settings) Adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance of...
  • Page 729 Enter Setting Name and click Add; the name appears in Tone Curve Settings List or Threshold Settings List. Click Save to save. To delete an item, select it in Tone Curve Settings List or Threshold Settings List and click Delete. Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List.

  • Page 730: Preferences Dialog Box

    Preferences Dialog Box In the Preferences dialog box, you can make advanced settings to ScanGear (scanner driver) functions via the Scanner, Preview, Scan, and Color Settings tabs. Click Preferences... in the ScanGear screen to open the Preferences dialog box. Scanner Tab Allows you to set the auto power settings, specify the folder in which to save images temporarily, and set the music file to play during or at the end of a scan.

  • Page 731: Scanner Tab

    Scanner Tab On the Scanner tab, you can specify the following settings. Important • Available functions and settings vary depending on your scanner or printer. Auto Power Settings You can set to turn the machine on or off automatically. Click Settings... to display the Auto Power Settings dialog box. Note •...
  • Page 732 Refer to "Function Support List by Model (Auto Power Off)" to check if your model supports the Auto Power Off function. Quiet Settings The silent function allows you to reduce the operating noise of this machine. Use this when you wish to reduce the operating noise such as when scanning or printing at night.
  • Page 733 • MP3 file (*.mp3) Calibration Settings When you set Execute at Every Scan to ON, the scanner will be calibrated every time before previewing and scanning, to reproduce correct color tones in scanned images. Note • Even when Execute at Every Scan is set to OFF, the scanner may be calibrated automatically in some cases (such as immediately after you turn the machine on).
  • Page 734 Function Support List by Model (Auto Power Off) MG series MX series E series P series MB series MG series Auto Power Off Function Model Name With USB With Network Connection Connection MG7700 ✓ ✓ series MG7500 × ✓ series MG7100 ×...
  • Page 735 MG2400 No network support ✓ series MX series Auto Power Off Function Model Name With USB With Network Connection Connection MX530 × × series MX490 × ✓ series MX470 × × series E series Auto Power Off Function Model Name With USB With Network Connection Connection...

  • Page 736: Preview Tab

    Preview Tab On the Preview tab, you can specify the following settings. Preview at Start of ScanGear Select what to do with Preview when ScanGear (scanner driver) is started. Automatically execute preview ScanGear will automatically start previewing at startup. Display saved preview image The previously previewed image will be displayed.
  • Page 737 Larger Displays 105 % (in width and height) of the area displayed for the standard size. Standard The standard size. Smaller Displays 95 % (in width and height) of the area displayed for the standard size. Note • When you change the Cropping Size for Thumbnail View setting, the preview images will be refreshed and cropped to the new size.

  • Page 738: Scan Tab

    Scan Tab On the Scan tab, you can specify the following settings. Status of ScanGear dialog after scanning Select what to do with ScanGear (scanner driver) after scanning images. Close ScanGear automatically Select this to return to the original application when scanning is completed. Do not close ScanGear automatically Select this to return to the ScanGear screen for another scan when scanning is completed.

  • Page 739: Color Settings Tab

    Color Settings Tab On the Color Settings tab, you can specify the following settings. Color Adjustment Select one of the following. Recommended Select this to vividly reproduce the tone of a document on the screen. It is recommended that you normally select this setting.
  • Page 740 Note • Depending on your scanner or printer, this setting may not be available when scanning from the ADF (Auto Document Feeder). • You can select one when Color Mode is Color or Grayscale. • Color Matching is available when ScanGear, monitor, color management-compliant application (such as Adobe Photoshop), and printer are set up correctly.

  • Page 741: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
  • Page 742 the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items.
  • Page 743 2. Place the documents on the ADF, then adjust the document guides to the width of the documents. Insert the documents face-up until a beep sounds. Note • When scanning duplex documents, place the front sides facing up. They will not be scanned in the correct page order if placed the other way around.

  • Page 744: Adjusting Cropping Frames (Scangear)

    Adjusting Cropping Frames (ScanGear) "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. On the Basic Mode tab and Advanced Mode tab, you can specify cropping frames (scan areas) on the image(s) displayed in the Preview area of the screen.
  • Page 745 In whole image view: Represents an unselected cropping frame. The settings on the Basic Mode tab or Advanced Mode tab will not be applied. Adjusting a Cropping Frame The cursor will change into (Arrow) when it is positioned over a cropping frame. If you click and drag the mouse in the direction of the arrow, the cropping frame will expand or contract accordingly.
  • Page 746 In whole image view: Click and drag the mouse in a space outside the existing cropping frame to create a new cropping frame in the Preview area. The new cropping frame will be the active cropping frame, and the old cropping frame will be the unselected cropping frame.
  • Page 747 In whole image view: To delete a cropping frame, select it and click (Remove Cropping Frame) on the Toolbar. Alternatively, press the Delete key. When there are multiple cropping frames, all the selected cropping frames (active cropping frame and selected cropping frames) are deleted simultaneously.

  • Page 748: General Notes (Scanner Driver)

    General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
  • Page 749 • Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry. • When image size is too large (such as when scanning large images at high resolution), your computer may not respond or the progress bar may remain at 0 % depending on the application. In that case, cancel the action (for example by clicking Cancel on the progress bar), then increase the operating system's virtual memory or reduce the image size/resolution and retry.

  • Page 750: Other Scanning Methods

    Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel (Windows XP Only)

  • Page 751: Scanning With Wia Driver

    • If you have more than one scanner or printer, a scanner selection screen may appear. Double- click the scanner you want to use. • For USB connection: Canon XXX series (where "XXX" is the model name) • For network connection: XXX series_MAC address (where "XXX" is the model name) 3.
  • Page 752 Source Select a scanner type. Paper size This setting is not available for your scanner or printer. Color format Select the color mode in which to scan the item. File type Select a data format from JPEG, BMP, PNG, and TIFF. Resolution (DPI) Enter the resolution.
  • Page 753 • If you have more than one scanner or printer, a scanner selection screen may appear. Double- click the scanner you want to use. • For USB connection: Canon XXX series (where "XXX" is the model name) • For network connection: XXX series_MAC address (where "XXX" is the model name) 3.
  • Page 754 Scanning starts, then the scanned image appears in the application.

  • Page 755: Scanning Using The Control Panel (Windows Xp Only)

    • When using the scanner or printer with network connection, you cannot scan using the WIA driver. 1. From the Start menu, select Control Panel. 2. Click Printers and Other Hardware > Scanners and Cameras, then double-click Canon XXX series (where "XXX" is the model name).
  • Page 756 Contrast Move the slider to adjust the contrast. Moving it to the left will decrease the contrast of the image, thus softening the image. Moving it to the right will increase the contrast of the image, thus sharpening the image. You can also enter a value (-127 to 127). Resolution (DPI) Enter the resolution.

  • Page 757: Ij Network Scanner Selector Ex Menu And Setting Screen

    Disable Canon IJ Network Scanner Selector EX / Enable Canon IJ Network Scanner Selector EX Enables or disables IJ Network Scanner Selector EX. When you select Disable Canon IJ Network Scanner Selector EX, you will not be able to scan over a network from the operation panel.
  • Page 758 Exit Exits IJ Network Scanner Selector EX; (Enabled) or (Disabled) disappears from the notification area on the desktop. Scan-from-PC Settings Screen Right-click the icon from the notification area on the desktop, then select Settings... to display the Scan- from-PC Settings screen. Your scanner or printer must be selected with IJ Network Scanner Selector EX before scanning over a network.
  • Page 759 • Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear, refer to "Problems with Network Communication" for your model from Home of the Online Manual. • You do not need to use this software when scanning via USB. Refer to "Uninstalling IJ Network Scanner Selector EX"...

  • Page 760: Uninstalling Ij Network Scanner Selector Ex

    • Windows 7/Windows Vista: 1. From the Start menu, select Control Panel > Programs > Programs and Features. 2. Select Canon IJ Network Scanner Selector EX, then click Uninstall/Change. Note • If the User Account Control screen appears, click Continue.

  • Page 761: Scanning Tips

    Scanning Tips Resolution Data Formats Color Matching...

  • Page 762: Resolution

    Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution," and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
  • Page 763 Important • If you double the resolution, the data size of the scanned image quadruples. If the file is too large, the processing speed will slow down significantly, and you will experience inconvenience such as lack of memory. Set the minimum required resolution according to the use of the image. Note •...

  • Page 764: Data Formats

    Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.

  • Page 765: Color Matching

    Color Matching "Color Matching" is the act of making adjustments so that the color tones match between the original item, the monitor display, and the color printout. On your scanner or printer, the color tones are adjusted as shown below. Example: When sRGB is selected as the output profile (target): The image's color space is converted from the scanner's color space to sRGB by ScanGear.

  • Page 766: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction.
  • Page 767 Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. more than 0.4 inch (1 cm) Note •...

  • Page 768: Network Scan Settings

    If IJ Network Scanner Selector EX is not displayed on the Start screen, select the Search charm, then search for "IJ Network Scanner Selector EX". • Windows 7/Windows Vista/Windows XP: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX > IJ Network Scanner Selector EX.
  • Page 769 IJ Network Scanner Selector EX, then follow the steps below to change the connection status between it and the computer. Start IJ Scan Utility. 2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product Name. 3. Click Settings... to use another scanner connected to a network.
  • Page 770 "IJ Network Scanner Selector EX". • Windows 7/Windows Vista/Windows XP: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX > IJ Network Scanner Selector EX. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears.
  • Page 771 If your scanner or printer still does not appear, refer to "Network Communication Problems" for your model from Home of the Online Manual.

  • Page 772: Scanning From Computer (Mac Os)

    Scanning from Computer (Mac OS) Using IJ Scan Utility Using Scanner Driver Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...

  • Page 773: Scanning From Operation Panel

    Scanning from Operation Panel Forwarding Scanned Data to Computer Using Operation Panel Basics Attaching Scanned Data to E-mail Using Operation Panel Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility (Windows) Setting Up Operation Panel with IJ Scan Utility (Mac OS)

  • Page 774: Forwarding Scanned Data To Computer Using Operation Panel

    Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For more on settings of Canon IJ Scan Utility: ◦...
  • Page 775 Go to step 3. Note • If the screen for selecting to which you save the data is displayed, select PC and press the OK button and then select Local (USB) and press the OK button. The Scan standby screen is displayed.
  • Page 776 Note • If you select Local (USB) on the Select PC screen, the data is forwarded to the USB- connected computer. • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista), select Enable for WSD scan from this device on WSD setting on Other settings in LAN settings under Device settings.
  • Page 777 If you do not continue scanning, press the left Function button. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility. Remove the original on the platen glass after scanning is complete.
  • Page 778 The program selection screen may be displayed after pressing the Color or Black button for the first time. In this case, specify Canon IJ Scan Utility as the application software to use, select Always use this program for this action, and then click OK. From the next time, Canon IJ Scan Utility is automatically started.

  • Page 779: Attaching Scanned Data To E-Mail Using Operation Panel

    Network Scan Settings • The mail software and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For more on settings of Canon IJ Scan Utility: ◦...
  • Page 780 Note • If the Scan standby screen for forwarding the data to the USB-connected computer is displayed on the LCD, press the left Function button to display the screen for selecting to which you save the data. 3. Select Attach to E-mail and press OK button. 4.
  • Page 781 Scanned data is forwarded to the computer and attached to an e-mail according to the settings specified in Canon IJ Scan Utility. For the settings or how to send an e-mail, refer to the mail software's instruction manual.
  • Page 782 The program selection screen may be displayed after pressing the Color or Black button for the first time. In this case, specify Canon IJ Scan Utility as the application software to use, select Always use this program for this action, and then click OK. From the next time, Canon IJ Scan Utility is automatically started.

  • Page 783: Setting Items For Scanning Using Operation Panel

    • When you forward the scanned data to the computer or attach the data to an e-mail, you can specify the destination and file name using Canon IJ Scan Utility. • For Windows: Settings Dialog Box •...

  • Page 784: Unsharp Mask

    1. Scan size Select the size of the original. 2. Format Select the data format of the scanned data. 3. Scan res (Scan resolution) Select the resolution for scanning. 4. Reduce show-thru (Reducing show-through) Characters on the back may show through when scanning a thin document such as a newspaper. Select ON if characters seem to show through on the scanned document.

  • Page 785: Setting Up Operation Panel With Ij Scan Utility (Windows)

    Setting Up Operation Panel with IJ Scan Utility (Windows) IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions.
  • Page 786 Settings (Save to PC (Document)) Dialog Box Settings (Save to PC (Photo)) Dialog Box Settings (Attach to E-mail (Auto)) Dialog Box Settings (Attach to E-mail (Document)) Dialog Box Settings (Attach to E-mail (Photo)) Dialog Box 4. Set Scan Options. 5. Specify the file name and other settings in Save Settings.
  • Page 787 6. Select the application you want to start after scanning in Application Settings. 7. Click OK.
  • Page 788 The responses will be executed according to the specified settings when you start scanning from the operation panel.

  • Page 789: Scanning Using Smartphone/Tablet

    This machine supports the following scan functions. PIXMA/MAXIFY Cloud Link PIXMA/MAXIFY Cloud Link is a web service provided by Canon. Save scanned images to data storage services through integration with various cloud services without using a computer. Using PIXMA/MAXIFY Cloud Link...
  • Page 790 Using PIXMA/MAXIFY Cloud Link By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...

  • Page 791: Troubleshooting

    Troubleshooting Frequently Asked Questions • Cannot Find Machine on Network • Printing Does Not Start • Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear • An Error Occurs • Print Results Are Unsatisfactory • Message Appears • Cannot Install MP Drivers •...
  • Page 792 • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • An Error Occurs • LCD Is Off •...

  • Page 793: Network Communication Problems

    Network Communication Problems Cannot Find Machine on Network Network Connection Problems Other Network Problems...

  • Page 794: Cannot Find Machine On Network

    Cannot Find Machine on Network Cannot Find Machine on Printers on Network List Screen Cannot Find Machine on Check Printer Settings Screen Cannot Find Machine on Wireless LAN...

  • Page 795: Cannot Find Machine On Check Printer Settings Screen

    Cannot Find Machine on Check Printer Settings Screen If the machine cannot be found on the Check Printer Settings screen during network communications setup, check the network settings and try again. Cannot Find Machine During Wireless LAN Setup: Check 1 Important •...

  • Page 796: Cannot Find Machine During Wireless Lan Setup: Check 1

    Cannot Find Machine During Wireless LAN Setup: Check 1 Are machine and network device (router, etc.) turned on? Make sure machine is turned on. Confirming that the Power Is On Make sure network device (router, etc.) is turned on. If machine or network device is off: Turn on machine or network device.

  • Page 797: Cannot Find Machine During Wireless Lan Setup: Check 2

    Cannot Find Machine During Wireless LAN Setup: Check 2 Is machine set to allow wireless communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The machine is not set to allow wireless communication. Turn on wireless communication on the machine. Once you have turned on wireless communication, click Back to Top on the Check Printer Settings screen to redo the network communication setup from the beginning.

  • Page 798: Cannot Find Machine During Wireless Lan Setup: Check 3

    Cannot Find Machine During Wireless LAN Setup: Check 3 Is machine connected to wireless router? Use the icon on the LCD to make sure the machine is connected to the wireless router. icon is displayed: Make sure the wireless router you are using is configured to use 2.4 GHz bandwidth. For more on checking the setting of the wireless router, refer to the instruction manual supplied with the wireless router or contact its manufacturer.
  • Page 799 icon is displayed: Go to check 4. Cannot Find Machine During Wireless LAN Setup: Check 4...

  • Page 800: Cannot Find Machine During Wireless Lan Setup: Check 4

    Cannot Find Machine During Wireless LAN Setup: Check 4 Does computer show same connected wireless router SSID as machine? Check the SSID of the wireless router for the machine on the LCD. Select Setup on HOME screen and select Device settings > LAN settings > Confirm LAN settings > WLAN setting list.

  • Page 801: Cannot Find Machine During Wireless Lan Setup: Check 5

    • If no message appears: Cancel the setup, and then set the security software to allow Canon software to access the network. ◦ For Windows: The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM ◦...

  • Page 802: Cannot Find Machine During Wireless Lan Setup: Check 6

    Cannot Find Machine During Wireless LAN Setup: Check 6 Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, and DHCP function. Make sure the same radio channel is assigned to the wireless router and the machine. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.

  • Page 803: Cannot Find Machine On Printers On Network List Screen

    Cannot Find Machine on Printers on Network List Screen The machine could not be detected with the current setup method. Select the Setting printer could not be found on the list check box and click Next. The screen to show another setup method is displayed.

  • Page 804: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen

    2. Click Start Over on Installation Failure screen. 3. Click Exit on Start Setup screen and finish setup. 4. Turn off machine. 5. Restart computer. 6. Make sure you have no application software running. 7. Redo setup according to instructions on Canon website.
  • Page 805 Note • For Windows, you can use the Setup CD-ROM to redo setup.

  • Page 806: Cannot Find Machine On Wireless Lan

    Check4 If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. If using IJ Network Tool, look for machine again.
  • Page 807 If No Driver appears under Name in IJ Network Tool, the machine is not associated with a port. Select Associate Port in the Settings menu to associate a port with the machine. When Printer Driver Is Not Associated with Port Make sure machine and wireless router network settings match.
  • Page 808 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access. If you are using any programs that switch between network environments, check their settings. Some programs use a firewall by default.

  • Page 809: Network Connection Problems

    Network Connection Problems Machine Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Machine Unknown Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings Printing Is Slow Ink Level Not Shown on Printer Status Monitor (Windows)

  • Page 810: Machine Suddenly Cannot Be Used

    Machine Suddenly Cannot Be Used Cannot Communicate with Machine Following Network Settings Change (Windows) Cannot Communicate with Machine via Wireless LAN Cannot Communicate with Machine Using Direct Connection Cannot Print or Scan from Network Computer Cannot Communicate with Machine Following Network Settings Change (Windows) It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
  • Page 811 Make sure security software's firewall is off. Check10 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
  • Page 812 • Display on the LCD. Device user settings • Print the network settings. Printing Network Settings 5. Use Setup CD-ROM or follow instructions on Canon website. Cannot Communicate with Machine Using Direct Connection Make sure machine is turned on. Check1...
  • Page 813 If MP Drivers are not installed, install them. Check2 • For Windows: Install the MP Drivers using the Setup CD-ROM or install them from the Canon website. • For Mac OS: Install the MP Drivers from the Canon website. Make sure wireless router does not restrict which computers can access it.

  • Page 814: Network Key Unknown

    Network Key Unknown WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect Setting an Encryption Key WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer.
  • Page 815 If the machine is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility. • Select 64 bit if WEP 40 bit is selected for key length in AirPort Base Station. • Select 1 for Key ID. Otherwise, computer will not be able to communicate with machine via the wireless router.

  • Page 816: Administrator Password Set For Machine Unknown

    Select Reset all to restore administrator password to default. Reset setting After initializing the machine settings, redo setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.

  • Page 817: Machine Cannot Be Used After Replacing Wireless Router Or Changing Its Settings

    Changing Its Settings When you replace a wireless router, redo the network setup for the machine. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
  • Page 818 With Encryption On, Cannot Communicate with Machine After Changing Encryption Type at Wireless Router If you change the encryption type for the machine and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the machine.

  • Page 819: Printing Is Slow

    Printing Is Slow Machine may be printing or scanning a large job from another computer. Check1 Monitor signal status and move machine and wireless router as necessary. Check2 • For Windows: Monitoring Wireless Network Status • For Mac OS: Monitoring Wireless Network Status Make sure there are no obstacles between the wireless router and the machine.

  • Page 820: Ink Level Not Shown On Printer Status Monitor (Windows)

    Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window...

  • Page 821: Other Network Problems

    Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly (Windows) Checking Network Information Restoring to Factory Defaults...

  • Page 822: Message Appears On Computer During Setup

    Message Appears on Computer During Setup Enter Password Screen Appears During Setup Encryption Settings Screen Appears When Access Point Selected from Search Screen "You are connecting the machine to the non encrypted wireless network" Appears Enter Password Screen Appears During Setup The following screen appears if the machine is set up for use with a network and an administrator password has been set.
  • Page 823 Encryption Settings Screen Appears When Access Point Selected from Search Screen This screen appears automatically if the selected wireless router is encrypted. Set the same encryption settings as those set for the wireless router. • For Windows: For more on encryption settings, see Changing Settings in Wireless LAN Sheet.

  • Page 824: Packets Are Sent Constantly (Windows)

    If you are using your computer in a network environment other than the one used to set up the machine, disable IJ Network Scanner Selector EX. To disable IJ Network Scanner Selector EX, right-click the icon on the notification area on the desktop and select Disable Canon IJ Network Scanner Selector EX.

  • Page 825: Checking Network Information

    LAN settings Printing Network Settings You can check the network setting information on the computer screen. • For Windows: Canon IJ Network Tool Screen • For Mac OS: Canon IJ Network Tool Menus Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
  • Page 826 Click TCP/IP to check the IP address. Click Hardware to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt as shown below. ◦...
  • Page 827 If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Settings Information To check the machine's network settings information, print out the network settings information or use the operation panel to display it. LAN settings Printing Network Settings...

  • Page 828: Restoring To Factory Defaults

    Initialization erases all network settings on the machine, making printing or scanning operation from a computer over a network impossible. To use the machine over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Initialization erases all network settings on the machine, making printing or scanning operation from a computer over a network impossible.

  • Page 829: Problems While Printing/Scanning From Smartphone/Tablet

    Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet...

  • Page 830: Cannot Print/Scan From Smartphone/Tablet

    Cannot Print/Scan from Smartphone/Tablet If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the machine. Check the cause of your problem according to the connection method. Cannot Communicate with Machine over Wireless LAN Cannot Communicate with Machine while It Is in Direct Connection Note •...
  • Page 831 If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the network settings of it to match with those of the wireless router. Make sure machine is not placed far away from wireless router. Check5 The wireless router is located indoors within the effective range for wireless communication.
  • Page 832 Make sure there is no source of radio wave interference nearby. Check8 If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the machine as far away from the interference source as possible. Make sure 5 devices are already connected.

  • Page 833: Printing Problems

    Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint...

  • Page 834: Printing Does Not Start

    Printing Does Not Start Make sure machine is securely plugged in and press ON button to turn it on. Check1 The POWER lamp flashes while the machine is initializing. Wait until the POWER lamp stops flashing and remains lit. Note •...
  • Page 835 The machine will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series Printer" (where "XXX" is your machine's name) is selected in the Print dialog box. Note •...
  • Page 836 If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website. • Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the machine is used over LAN: Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx"...

  • Page 837: Paper Jams

    Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. •...
  • Page 838 To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note • You can also search for details on resolving the errors indicated by the support code shown. Search...

  • Page 839: Print Results Are Unsatisfactory

    Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
  • Page 840 Part of Page Is Not Printed (Windows) Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Lines Are Misaligned Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors...

  • Page 841: Cannot Complete Printing

    Cannot Complete Printing Select setting not to compress printing data. (Windows) Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select the Do not allow application software to compress print data check box and click OK.

  • Page 842: Part Of Page Is Not Printed (Windows)

    Part of Page Is Not Printed (Windows) Are you using automatic duplex printing? Check If you are using automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm shorter than usual. Therefore, the bottom of the page may not be printed.

  • Page 843: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear

    Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Paper Is Blank Printing Is Blurry Colors Are Wrong...
  • Page 844 White Streaks Appear Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check status of ink tanks. Replace ink tank if ink has run out. Check2 Replacing Ink Is orange tape or protective film still on ink tank? Check3 Make sure all the protective film is peeled off to expose the Y-shaped air hole, as shown below (A).
  • Page 845 • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. When using paper with one printable surface, make sure paper is loaded with Check5 printable side facing down.

  • Page 846: Lines Are Misaligned

    Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...

  • Page 847: Lines Incomplete Or Missing (Windows)

    Lines Incomplete or Missing (Windows) Are you using Page Layout Printing or Binding Margin function? Check1 When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Is print data extremely large? Check2 Click Print Options on Page Setup sheet of the printer driver.

  • Page 848: Images Incomplete Or Missing (Windows)

    Images Incomplete or Missing (Windows) Select setting not to compress printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK.

  • Page 849: Ink Blots / Paper Curl

    Use Photo Paper to print photos. Check3 To print data with high color saturation such as photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon specialty paper. Media Types You Can Use...

  • Page 850: Paper Is Smudged / Printed Surface Is Scratched

    Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 • Make sure you are using the right paper for what you are printing. Media Types You Can Use •...
  • Page 851 • Other Paper If the paper corners curl more than 0.1 inch / 3 mm (A) in height, the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 1. Roll up paper in opposite direction to paper curl as shown below. 2.
  • Page 852 Window. ◦ For Mac OS: In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
  • Page 853 5. Check message and click OK. • For Mac OS: 1. Make sure machine is turned on. 2. Open Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in the pop-up menu. 4. Drag Ink Drying Wait Time: slide bar to set the wait time and click Apply.

  • Page 854: Back Of Paper Is Smudged

    Back of Paper Is Smudged Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform bottom plate cleaning to clean inside of machine. Check2 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • During borderless printing, duplex printing, or too much printing, ink may stain the inside of the machine.

  • Page 855: Vertical Line Next To Image

    Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note •...

  • Page 856: Uneven Or Streaked Colors

    Uneven or Streaked Colors Uneven Colors Streaked Colors Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Print nozzle check pattern and perform any necessary maintenance operations Check2 such as print head cleaning. Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or...
  • Page 857 • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. Perform print head alignment.

  • Page 858: No Ink Comes Out

    24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair.

  • Page 859: Paper Does Not Feed Properly/"No Paper" Error

    Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
  • Page 860 Check8 Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 861: Automatic Duplex Printing Problems

    Automatic Duplex Printing Problems Is automatic duplex printing selected? Check1 • For Windows: Make sure Duplex Printing and Automatic check boxes are selected on Page Setup sheet in the printer driver setup window. Duplex Printing • For Mac OS: Make sure Two-Sided check box is selected on the Print dialog. Duplex Printing Make sure loaded paper size is suitable for automatic duplex printing.
  • Page 862 Note • For Windows: To switch to manual duplex printing, follow the procedure below. Open the printer driver setup window, clear the Automatic check box on the Page Setup sheet, and reprint. When performing manual duplex printing, note the following. •...

  • Page 863: Copying/Printing Stops

    Copying/Printing Stops Is paper loaded? Check1 Make sure paper is loaded. If necessary, load paper. Do documents to be printed have many photographs or illustrations? Check2 It takes time for the machine and the computer to process large data such as photos or other graphics, so it may seem that the machine is not working.

  • Page 864: Cannot Print Using Airprint

    Cannot Print Using AirPrint Make sure machine is turned on. Check1 If the machine is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure machine is connected by LAN to same network subnet as AirPrint Check2 compliant device when printing over LAN.

  • Page 865: Scanning Problems (Windows)

    Scanning Problems (Windows) Scanning Problems Scan Results Are Unsatisfactory Software Problems IJ Scan Utility Error Messages ScanGear (Scanner Driver) Error Messages...

  • Page 866: Scanning Problems

    Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Originals at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory."...

  • Page 867: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.

  • Page 868: Scangear (Scanner Driver) Does Not Start

    ScanGear (Scanner Driver) Does Not Start Make sure that MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or the web page. Select your scanner or printer on the application's menu. Check 2 Important •...

  • Page 869: Error Message Appears And The Scangear (Scanner Driver) Screen Does Not Appear

    Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord.

  • Page 870: Cannot Scan Multiple Originals At One Time

    Cannot Scan Multiple Originals at One Time Make sure that the items are placed correctly. Check 1 Positioning Originals (Scanning from Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.

  • Page 871: Cannot Scan Properly With Auto Scan

    Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Positioning Originals (Scanning from Computer) Multiple item scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.

  • Page 872: Slow Scanning Speed

    Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Settings" for your model from Home of the Online Manual for details. In IJ Scan Utility, deselect the Correct slanted text document / Detect the Check 3 orientation of text document and rotate image checkbox and scan again.

  • Page 873: There Is Not Enough Memory." Message Is Displayed

    "There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...

  • Page 874: Computer Stops Operating During Scanning

    Computer Stops Operating during Scanning Restart the computer, reduce the output resolution in ScanGear (scanner Check 1 driver) and scan again. Refer to "Output Settings" for your model from Home of the Online Manual for details. Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again.

  • Page 875: Scanner Does Not Work After Upgrading Windows

    If you are logged on to an administrator account, follow the on-screen instructions. • Windows XP: 1. From the Start menu, select Control Panel > Add or Remove Programs. 2. Select Canon IJ Scan Utility, then click Change/Remove. 3. When a confirmation appears, click Yes. 4. When uninstallation is complete, click OK.
  • Page 876 Step 3: Reinstall MP Drivers and IJ Scan Utility. Reinstall MP Drivers and IJ Scan Utility from the Setup CD-ROM or the web page.

  • Page 877: Scanned Image Does Not Open

    Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.

  • Page 878: Scan Results Are Unsatisfactory

    Scan Results Are Unsatisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Original Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...

  • Page 879: Scan Quality (Image Displayed On The Monitor) Is Poor

    Scan Quality (Image Displayed on the Monitor) Is Poor If the image is jagged, increase the scanning resolution, or select TIFF or PNG Check 1 in Data Format of the Settings dialog box. Resolution Settings Dialog Box Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small.
  • Page 880 • On the Advanced Mode tab of ScanGear, set Image Adjustment in Image Settings to None. Refer to "Image Settings" for your model from Home of the Online Manual for details. • On the Color Settings tab in the Preferences dialog box of ScanGear, set Color Matching. Refer to "Color Settings Tab"...

  • Page 881: Scanned Image Is Surrounded By Extra White Areas

    Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Click (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping frame (scan area) according to the item size. You can also manually specify the scan area in thumbnail view or when there are white margins along the item (for example, in photos), or when you want to create custom cropping frames.

  • Page 882: Cannot Scan At The Correct Size

    Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Positioning Originals (Scanning from Computer)

  • Page 883: Panel

    Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Make sure that the items are placed correctly. Check 1 Positioning Originals (Scanning from Computer) Check that the settings match the item to be scanned. Check 2 If you cannot scan properly by automatically detecting the item type, specify the item type and size.

  • Page 884: Original Is Placed Correctly, But The Scanned Image Is Slanted

    Original Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box...

  • Page 885: Scanned Image Is Enlarged (Reduced) On The Computer Monitor

    Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Note • You cannot reduce the image size in Paint. To reduce the display size, open the images in an application. Change the resolution setting in ScanGear (scanner driver) and scan again.

  • Page 886: Software Problems

    Software Problems The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client...

  • Page 887: The E-Mail Client You Want To Use Does Not Appear In The Screen For Selecting An E-Mail Client

    The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client Check that the e-mail client's MAPI is enabled. Check Refer to the e-mail client's manual for how to set MAPI. If the problem is not solved even when MAPI is enabled, select None (Attach Manually) in the screen for selecting an e-mail client, then manually attach the image to the outgoing e-mail.

  • Page 888: Ij Scan Utility Error Messages

    IJ Scan Utility Error Messages If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution. Solution Error Code Error Message There is not enough memory. Exit other applications to • The memory required to start IJ increase available memory.
  • Page 889 You do not have the required privileges to access the • Grant access permission to the specified folder. specified folder.

  • Page 890: Scangear (Scanner Driver) Error Messages

    ScanGear (Scanner Driver) Error Messages If an error message for ScanGear (scanner driver) appears, check the error code and follow the corresponding solution. Solution Error Code Error Message Error in scanner. • Make sure that your scanner or Turn off scanner and follow instructions in User's printer and the computer are Guide.
  • Page 891 Please check and try again. Click [Scanner Selection] if you want to select another scanner. Scanner driver will be closed. Running out of memory. • The memory required to start Increase available memory. ScanGear (scanner driver) cannot be Scanner driver will be closed. obtained;...
  • Page 892 • Your application may not properly comply with TWAIN. Scan using another application. There is not enough free disk space to complete the • Delete unnecessary files on the hard scan. disk and scan again. Scanner driver will be closed. The scanner is not available while in use by another •...

  • Page 893: Mechanical Problems

    Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Machine via USB LCD Is Off LCD Shows Wrong Language Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows)

  • Page 894: Power Does Not Come On

    Make sure power plug is securely connected to machine, and then turn it back Check2 Unplug machine, leave it for at least 3 minutes, and then plug it back in and Check3 turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 895: Power Shuts Off By Itself

    • If you are using a Mac OS and if you do not want the machine to turn off automatically: Open Canon IJ Printer Utility, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power.

  • Page 896: Usb Connection Problems

    USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the machine operates at the slower speed of USB 1.1. In this case, the machine works properly but printing or scanning speed may slow down due to the communication speed.

  • Page 897: Cannot Communicate With Machine Via Usb

    Cannot Communicate with Machine via USB Make sure machine is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the machine. Do not start IJ Network Tool while printing. Check3 Do not print while IJ Network Tool is running.

  • Page 898: Lcd Is Off

    LCD Is Off • If POWER lamp is off: The machine is not on. Check that the power cord is connected and press the ON button. • If POWER lamp is lit: The LCD may be in screen-saver mode. Press any button on the operation panel.

  • Page 899: Lcd Shows Wrong Language

    LCD Shows Wrong Language Follow the instructions below to select your language. 1. Press HOME button and wait for about 5 seconds. 2. Select Setup on HOME screen. LCD and Operation Panel 3. Select Device settings and press OK button. 4.

  • Page 900: Print Head Holder Does Not Move To Replacement Position

    Print Head Holder Does Not Move to Replacement Position Is POWER lamp off? Check1 Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the operation panel and turn the machine on.

  • Page 901: Printer Status Monitor Not Displayed (Windows)

    Printer Status Monitor Not Displayed (Windows) Is printer status monitor enabled? Check Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2.

  • Page 902: Installation And Download Problems

    Installation and Download Problems Cannot Install MP Drivers Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Uninstalling IJ Network Tool...

  • Page 903: Cannot Install Mp Drivers

    2. Double-click CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...

  • Page 904: For Mac Os

    MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers.

  • Page 905: Easy-Webprint Ex Does Not Start Or Easy-Webprint Ex Menu Does Not Appear (Windows)

    Is Canon Easy-WebPrint EX displayed on Toolbars menu in Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest version of Easy-WebPrint EX from the Canon website. Note •...

  • Page 906: Updating Mp Drivers In Network Environment (Windows)

    Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. The latest MP Drivers for your model are available for download on the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded.

  • Page 907: Uninstalling Ij Network Tool

    1. Select Control Panel from Settings charm in Desktop > Programs > Programs and Features. 2. Select Canon IJ Network Tool from program list, and then click Uninstall. If User Account Control screen appears, click Continue. • Windows 7 or Windows Vista: 1.
  • Page 908 Tool, and then drag Canon IJ Network Tool icon into Trash. 2. Restart computer. Empty the Trash and restart your computer. Note • To reinstall IJ Network Tool, uninstall IJ Network Tool and install it again from the Canon website.

  • Page 909: Errors And Messages

    Errors and Messages An Error Occurs Message Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device...

  • Page 910: An Error Occurs

    An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. If an error occurs, a support code (error number) appears on the computer screen or the LCD. When a Support Code and a Message Are Displayed on Computer Screen: •...
  • Page 911 For more on resolving errors with support codes, see List of Support Code for Error. Note • You can also search for details on resolving the errors indicated by the support code shown. Search To resolve errors that do not have support codes, see Message Appears.

  • Page 912: Message Appears

    Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer or on the LCD for some errors. For details on errors that have support code, see List of Support Code for Error.
  • Page 913 Faxes. 3. Open printer driver properties. • In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Printer properties. • In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your machine's name), and then select Properties.
  • Page 914 Follow the on-screen instructions to set the correct printer port, and then select your machine's name. If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website. • Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the machine is used over LAN: Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx"...
  • Page 915 Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name" Try printing again once the current job is complete.
  • Page 916 • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note •...
  • Page 917 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.
  • Page 918 • To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program. Changing setting: 2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app to Trash.
  • Page 919 To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet Extended Survey Program folder.

  • Page 920: Error Message Appears On Pictbridge (Wireless Lan) Compliant Device

    Follow the instructions below to resolve them. Note • This section describes errors that appear on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on other brands of PictBridge (Wireless LAN) compliant devices, check the support code (error number) on the LCD and take the appropriate action to clear the error.
  • Page 921 An error requiring servicing may have occurred. Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 922: If You Cannot Solve A Problem

    If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers.

  • Page 923: List Of Support Code For Error

    List of Support Code for Error Support code appears on the LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response.
  • Page 924 • A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams).

  • Page 925: List Of Support Code For Error (Paper Jams)

    List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 •...
  • Page 926 • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the machine. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 927 1303 Cause Paper is jammed near transport unit. What to Do If you cannot see the paper at the paper output slot, remove the paper from the transport unit. To remove the paper, follow these steps. Note • If paper becomes jammed during printing and you need to turn off the machine to remove it, press the Stop button to stop the printing before you turn off the machine.
  • Page 928 6. Plug machine back in and turn it back on. All jobs in the print queue are canceled. Redo the printing. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 929 1304 Cause Paper is jammed during automatic duplex printing. What to Do If the paper is jammed when performing automatic duplex printing, remove the paper by following these steps. Note • If paper becomes jammed during printing and you need to turn off the machine to remove it, press the Stop button to stop the printing before you turn off the machine.
  • Page 930 5. Pull out jammed paper slowly. Support the machine with your hand so that it does not fall over as you pull out the jammed paper. Note • If the paper is rolled up and difficult to remove, pull out the edge of the paper first. •...
  • Page 931 All jobs in the print queue are canceled. Redo the printing. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 932: Paper Is Jammed Inside Machine

    Paper Is Jammed inside Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the instructions below.
  • Page 933 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the machine.
  • Page 934 Check the machine again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 935: Other Cases

    Other Cases Check the following: Is anything blocking paper output slot? Check1 Is paper curled? Check2 Correct curl before loading paper.
  • Page 936 1003 Cause Machine is out of paper or paper does not feed. What to Do Close the paper output tray, pull the cassette out, and then load the paper. When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette.
  • Page 937 1200 Cause Paper output tray is closed. What to Do Close the operation panel and wait for a while. Do not close it while you are replacing an ink tank.
  • Page 938 1250 Cause Paper output tray is closed. What to Do Open the paper output tray and resume printing.
  • Page 939 1310 Cause Size of paper may not be compatible with automatic duplex printing. What to Do The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure paper of the correct size is loaded. Press the OK button to eject the paper and restart printing from the front of the next piece of paper.
  • Page 940 1401 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair.
  • Page 941 1403 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair.
  • Page 942 1405 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair.
  • Page 943 1410 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 944 1411 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 945 1412 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 946 1413 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 947 1414 Cause Ink tank cannot be recognized. What to Do Open the operation panel and replace the ink tank whose lamp is off.
  • Page 948 1551 Cause Used genuine Canon ink tanks were detected. What to Do Press the machine's OK button.
  • Page 949 1552 Cause Genuine Canon ink tanks have been installed. What to Do Press the machine's OK button.
  • Page 950 1600 Cause If the lamp on the ink tank is flashing, ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed.
  • Page 951 1660 Cause A ink tank is not installed. What to Do Install the ink tank.
  • Page 952 1680 Cause Ink tanks are not installed in the correct positions. (The ink lamp flashes.) What to Do Make sure the ink tanks are installed in the appropriate positions.
  • Page 953 1681 Cause More than one ink tank of the same color is installed. (The ink lamp flashes.) What to Do Make sure the ink tanks are installed in the appropriate positions.
  • Page 954 1684 Cause The ink tank cannot be recognized. What to Do Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this machine. Install the appropriate ink tank. If you want to cancel printing, press the machine's Stop button.
  • Page 955 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
  • Page 956 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
  • Page 957 1700 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 958 1701 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 959 1712 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 960 1713 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 961 1714 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 962 1715 Cause Ink absorber is almost full. What to Do Press the machine's OK button to continue printing. Contact your nearest Canon service center to request a repair.
  • Page 963 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level. To disable the function for detecting the remaining ink level, press and hold the printer's Stop button for at least 5 seconds, and then release it.
  • Page 964 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
  • Page 965 1750 Cause Appropriate ink tank is not installed. What to Do Printing cannot be executed because the ink tank is not compatible with this machine. Install the appropriate ink tank. If you want to cancel printing, press the machine's Stop button.
  • Page 966 1871 Cause Cassette is not inserted. What to Do Close the paper output tray, and push the cassette so that the mark on the cassette aligns with the mark on the machine. Open the paper output tray and press the machine's OK button. Note •...
  • Page 967 Open the operation panel and make sure the protective material and tape have been removed from the print head holder. If the protective material or tape is still there, remove it and close the operation panel. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 968 2110 Cause Paper settings for printing or copying differ from cassette paper information set on machine. Note • See below for the correct correspondence between paper settings made on the printer driver or on the LCD. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac OS) Paper Settings on the Printer Driver and the Printer (Paper Size)
  • Page 969 What to Do Pressing the machine's OK button again, the screen below appears on the LCD. Select the appropriate action. Note • All of the options below may not appear, depending on the setting. Print with the loaded paper. Select this option to print or copy on the paper in the cassette, without changing the paper settings. For example, if the paper setting is A5, and A4 is set in the cassette paper information, the A5 size setting is used to print or copy on the A4 paper in the cassette.
  • Page 970 Note • If you do not know what paper information to set, press the Back button. The previous screen appears, showing the paper size and media type. Check the paper settings and set them as the cassette paper information. • See below for the correct correspondence between paper settings made on the printer driver or on the LCD.
  • Page 971 2120 Cause Cassette paper settings are incomplete. What to Do If screen below is shown, the cassette paper settings are incomplete. Press the machine's OK button or the right Function button to finish setting the cassette paper settings.
  • Page 972 2700 Cause An error occurred during copying and some time elapsed. What to Do Press the OK button and retry copying.
  • Page 973 2900 Cause Scanning print head alignment sheet failed. What to Do Press the OK button and follow the instructions below. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen glass. •...
  • Page 974 2901 Cause Print head alignment pattern has been printed and machine is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen glass. Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2.
  • Page 975 3402 Cause Machine could not make copies because its memory is full. What to Do Press the machine's OK button. Wait a while and retry copying.
  • Page 976 3403 Cause Machine could not make copies because its memory is full. What to Do Press the machine's OK button. Wait a while and retry copying.
  • Page 977 3405 Cause Machine could not make copies because its memory is full. What to Do Press the machine's OK button. Wait a while and retry copying.
  • Page 978 3407 Cause Loading next sheet is required. What to Do Load the next sheet and press the machine's OK button.
  • Page 979 3408 Cause Preview screen is displayed on machine's LCD. What to Do After seeing the preview, press the machine's OK button.
  • Page 980 3410 Cause Cannot reserve copying job because machine is scanning a sheet. What to Do Wait a while and reserve copying job.
  • Page 981 3411 Cause You can reserve copying job. What to Do If you reserve a copying job, load the original and press the machine's Color button for color copying or the machine's Black button for black & white copying.
  • Page 982 3412 Cause Scanning original has failed. What to Do Press the machine's OK button, and then follow the actions below. • Make sure that the original is placed on the platen glass. • Make sure that the original is set in the correct position and orientation. After carrying out the above actions, retry scanning or copying.
  • Page 983 3413 Cause Prevent paper abrasion has been set. What to Do If you continue printing in the current setting, select Yes and press the OK button. Prevent paper abrasion may reduce the print speed. If you disable this setting, select No and press the OK button. Press the HOME button, select Setup, Device settings, and Print settings, and then set Prevent paper abrasion to OFF.
  • Page 984 4100 Cause Specified data cannot be printed. What to Do If you are printing CREATIVE PARK PREMIUM contents, check the message shown your computer, make sure genuine Canon ink tanks are installed properly for all colors, and retry the printing.
  • Page 985 4103 Cause Cannot perform printing with current print settings. What to Do Press the machine's Stop button to cancel printing. Then change the print settings and retry printing.
  • Page 986 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 987 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 988 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 989 Press ink tanks until they click into place. Turn the machine back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
  • Page 990 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 991 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 992 5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 993 5B01 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 994 5B12 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 995 5B13 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 996 5B14 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 997 5B15 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair.
  • Page 998 List of Support Code for Error (Paper Jams) Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 999 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 1000 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 1000...
  • Page 1001 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 1001...
  • Page 1002 Printer error has occurred. What to Do Turn off machine and unplug it. Plug in the machine again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 1002...

Table of Contents