Canon MG5700 series Online Manual page 635

If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Make sure machine is not placed far away from wireless router.
Check5
The wireless router is located indoors within the effective range for wireless communication. Locate the
machine within 164 ft. / 50 m from the wireless router.
Check for obstructions.
Check6
Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.
Make sure there is no source of radio wave interference nearby.
Check7
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the wireless router as far away from the interference source as
possible.
Cannot Communicate with Machine while It Is in Direct Connection
If your smartphone/tablet cannot communicate with the machine in the direct connection, check the
following.
Make sure machine is turned on.
Check1
Is
Check2
Press the HOME button, select LAN settings, and then set Change LAN to Activate direct connect..
Check settings of your smartphone/tablet.
Check3
Make sure your smartphone/tablet can use the wireless LAN.
For more on performing setting of the wireless LAN, refer to the instruction manual provided with your
smartphone/tablet.
Have you selected machine as destination of your smartphone/tablet?
Check4
Select the access point name (SSID) of the machine with your smartphone/tablet.
Have you entered proper password specified for direct connection?
Check5
If the security setting of the direct connection is enabled, you need to enter the password to connect your
smartphone/tablet to the machine.
Make sure machine is not too far away.
Check6
Locate your smartphone/tablet close enough to communicate with the machine.
Check for obstructions.
Check7
Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.
icon displayed on the LCD?
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