Calling - SoftBank 920SH Instruction

Q Charger/Battery
Problem Possible Cause
Remaining charge
shortens charging time.
Battery charges
Battery may be
quickly
terminally exhausted or
defective. (Small Light
flashes red.)
Battery may be
charging via USB.
Battery charges
slowly
Charging slows during
Video Calls.
AC Charger may not be
properly connected to
handset.
AC Charger may not be
firmly plugged in to AC
outlet.
Battery may not be
Battery won't
properly installed.
charge
Handset, External
Device Port, battery or
AC Charger connector
terminals may need to
be cleaned.
Charger may not be
supported.
Solution
This is normal.
Replace battery with a new one.
Use AC Charger.
End the call to charge faster.
Make sure connector is
securely inserted and try again.
Remove plug from outlet,
re-insert and try again.
Install battery properly and try
again (P.14-4).
Clean terminals with a cotton
swab and try again.
Use specified AC Charger only;
others may damage battery.
Problem Possible Cause
High power consuming
operations are in use.
Battery Time
seems shorter
Using handset in poor
than usual
conditions may shorten
Battery Time.
Power hungry settings
may be active.
Q Calling
Problem Possible Cause
Keypad Lock may be
active (` appears).
Cannot place call
Password Lock may be
active ($ appears).
Did you include the
area code or the first 0?
Call won't
connect and Handset may be
there's a beeping out-of-range () appears).
tone
Offline Mode may be
active ([ appears).
Troubleshooting
Solution
Keep handset closed in
Standby; reduce TV,
S! Application, Media Player
and Camera use, and limit
transmissions/external
connections.
Avoid prolonged use of handset
out-of-range or in poor signal
conditions.
Lower Brightness, select
shorter Display Saving/
Backlight time, etc.
Solution
Cancel Keypad Lock (P.1-9).
Cancel Password Lock (P.11-2).
Dial the number including the
area code or 0.
Move to a place where signal is
strong and retry.
Cancel Offline Mode (P.1-12)
and retry.
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