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For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500.
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© Copyright 1998. Black Box Corporation. All rights reserved.
JULY 1998
KV6104SA
KV6108SA
KV6112FA
KV6116FA
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Table of Contents
Related Manuals for Black Box ServSwitch Duo KV6104SA
Summary of Contents for Black Box ServSwitch Duo KV6104SA
- Page 1 For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500. Address: 1000 Park Dr., Lawrence, PA 15055-1018 • Phone: 724-746-5500 • Fax: 724-746-0746 World-Wide Web: http://www.blackbox.com • E-mail: info@blackbox.com © Copyright 1998. Black Box Corporation. All rights reserved. JULY 1998 KV6104SA...
- Page 2 ® Macintosh multiple users with different access levels? Does your switch have to sit solidly on a worktable and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we...
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Page 3: Trademarks Used In This Manual
SERVSWITCH DUO™ TRADEMARKS USED IN THIS MANUAL BLACK BOX and the and ServSwitch Duo are trademarks of Black Box Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. Compaq is a registered trademark of Compaq Computer Corporation. Gateway 2000 is a registered trademark of Gateway 2000 Corporation. -
Page 4: Fcc/Ic Statements
FCC/IC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is... -
Page 5: European Union Declaration Of Conformity
SERVSWITCH DUO™ EUROPEAN UNION DECLARATION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference. -
Page 6: Nom Statement
NORMAS OFICIALES MEXICANAS (NOM) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. - Page 7 SERVSWITCH DUO™ 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
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Page 8: Table Of Contents
Chapter 1. Specifications ... 9 2. Introduction ... 11 2.1 Features and Benefits of the ServSwitch Duo ... 11 2.2 The Complete ServSwitch Duo Package ... 12 2.3 The ServSwitch Duo Illustrated ... 13 2.4 Safety Concerns ... 15 3. Installation ... 16 3.1 What You Will Need ... - Page 9 5.13 Cascading ServSwitch Duos ... 40 6. Troubleshooting ... 43 6.1 Things to Try ... 43 6.2 Calling Black Box ... 46 6.3 Shipping and Packaging ... 46 Appendix: Cable and Connector Guidelines ... 47 A.1 Cabling: Keyboard, Monitor, and Mouse to ServSwitch Duo ... 47 A.2 Cabling: ServSwitch Duo to PCs ...
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Page 10: Specifications
All front-mounted: IC Class/ classe A mouse; ServSwitch Duo unit; across Premium Extender Cable KV6104SA, KV6108SA: Single 7-segment status display with activity LED; KV6112FA, KV6116FA: Dual 7-segment status display with activity LED; KV6104SA: (4) Port LEDs; KV6108SA: (8) Port LEDs;... - Page 11 Connectors — Input: 100 to 240 VAC at 50 to 60 Hz from utility-power Power — Output: 5 VDC at up to 1 A from transformer to Switch; Consumption: 5 watts maximum MTBF — 500,000 hours (based on the historical reliability of Maximum Altitude —...
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Page 12: Introduction
The ServSwitch Duo is a high-performance keyboard-, monitor-, and mouse- ™ sharing device that supports a wide range of IBM software platforms. 2.1 Features and Benefits of the ServSwitch Duo Here are some of the useful features of the ServSwitch Duo and some of the ways those features benefit you: •... -
Page 13: The Complete Servswitch Duo Package
• (2) Mounting brackets and, depending on the Switch’s size, (4) or (6) screws (for mounting the Switch in a 19" rack). • This manual. If you didn’t receive everything, or if anything arrived damaged, contact Black Box right away. -
Page 14: The Servswitch Duo Illustrated
Switch or reset keyboards and mice Fig. 2-1. The front and side panels of the 4- and 8-port ServSwitch Duo models (KV6104SA and KV6108SA). Expansion port for Remote-Control Module and RS-232 control Control ports A and B... - Page 15 2 1 3 1 1 1 9 1 0 Both keys together used to lock the Switch or reset keyboards and mice CPU ports 1 through 16 (ports 13 through 16 are present on 16-port model only) Control-port keyboard connectors...
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Page 16: Safety Concerns
• Plug the power adapter into a socket outlet close to the Switch. • Do not use the Switch’s power adapter if its case becomes damaged, cracked, or broken, or if you suspect that it is not operating properly. -
Page 17: Installation
• A PS/2 style two- or three-button Microsoft a Microsoft IntelliMouse switch channels on the ServSwitch Duo, you will need a three-button mouse or an IntelliMouse. (The Switch supports other “Internet mice” compatible with the IntelliMouse—fitted with a wheel or other scrolling control, and sometimes additional buttons—including the Logitech Pilot Mouse+... -
Page 18: Rackmounting The Servswitch Duo (Optional)
19" rack. If the ServSwitch Duo is to be used on a desktop, you will need to stick the included self-adhesive rubber feet to the underside of the Switch. If the ServSwitch Duo is to be mounted in a 19" rack, you will need to fit the included rackmount brackets to the sides of the Switch using the included screws. - Page 19 Figure 3-1. The ServSwitch Duo cables. Next, connect each computer or (in cascaded systems) subsidiary ServSwitch Duo to your single/master Switch. One way to do this is to run separate male-to- male keyboard-, mouse-, and video-extension cables from the appropriate CPU-...
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Page 20: Connecting Power
Once you’ve installed your ServSwitch Duo and attached your equipment to it, you can plug its power supply into the jack on the back of the Switch, then attach the input cord to the power-supply transformer’s IEC 320 inlet, then plug the input cord into utility (mains) power. -
Page 21: Configuration
ONFIGURATION You can access the ServSwitch Duo’s configuration mode in either of two different ways: Use one method when you plug in and power up the Switch; use the other while the Switch is operating. • To enter configuration mode at power-up, make sure that the ServSwitch Duo and all attached PCs are turned OFF and unplugged. -
Page 22: Setting The Screen-Saver Timeout
The Switch’s front-panel display will flash while the Switch is in screen-saver mode. If the switch is locked, you will have to type in the password to unlock it and deactivate the screen saver; otherwise, simply typing at the keyboard or moving the mouse of the active control port—or at either control port if the switchover... -
Page 23: Autoscanning: Setting The Scan Mode And Pause Time
But if you need the Switch to scan all of its channels, you can send it the [L][2] or [L][4] command. (In these settings, when the Switch scans a channel that has no computer attached, or a channel whose computer is off or just not outputting video, the shared monitor will display a blank screen.) Also, if you want the Switch to start... -
Page 24: Setting The Switchover Timeout
Switch’s control ports, A and B. The Switch sends the video from the currently selected computer to both monitors at the same time, but it will accept only one source of keyboard and mouse data at a time, so only one of the control ports at a time can be in active control. - Page 25 RS-232 CPU connections, you will need to send the [U][4] or [U][5] command to enable the IntelliMouse features. Channels are mouse-switchable; the Switch reports “2-button mouse” to the attached PCs (default) Channels are not mouse-switchable; the Switch reports “2-button mouse” to the attached PCs Channels are not mouse-switchable;...
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Page 26: Setting The Hotkey Sequence
Switch, etc., with as few as one or two keypresses. Either of the left and right [Ctrl] keys and either of the left and right [Alt]... -
Page 27: Viewing The Firmware Revision, Restoring Mouse
Box Tech Support about a problem, you can use the [F][1], [F][2], and [F][3] commands to retrieve this; each of these commands causes the Switch to briefly show one of the digits of the firmware’s version number on its front-panel display. -
Page 28: Setting The Password
“0” (zero) at the shared keyboard of the active control port in order to “lock” the Switch. When you do so—or when the Switch locks itself automatically upon activating screen- saver mode;... -
Page 29: Operation
At power-up, the ServSwitch Duo selects CPU channel #1 and displays “1” unless a password has been set. If a password has been set, the Switch will display “P” and remain locked until a valid password is entered. The 12- and 16-port models will also light their Power LED. - Page 30 (zero, the “nothing” channel, something like your local public-television station after it goes off the air). If a password has been set for the Switch, the Switch will display “P” and wait for the password to be entered before unlocking itself; until this is done, the Switch will ignore all other keyboard and mouse data and all further presses of the front-panel or RCM buttons.
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Page 31: The Status Display
If the Switch is in configuration mode, it will display “C”. If the Switch has been locked, it will display “P”, as shown in the third illustration, until a valid password has been typed to unlock the unit. Lastly, if the screen-saver mode has been activated, the channel number will flash. -
Page 32: Using The Dual Control Ports (A And B)
Switch. Typically port A is used for local access, and port B for remote access from up to 65 feet (20 m) away. The Switch sends the video image from the selected CPU to the monitors on both ports, but it will accept keyboard and mouse data from only one control port at a time. -
Page 33: Keyboard Control: Hotkey Commands
• Use {Hotkeys} + [1] then [x], where x is a number from one to six, to switch to the corresponding CPU channel ([1][1] = channel 11, [1][2] = chanel 12, and so on). - Page 34 “0”. You can re-enable video by selecting another channel through the keyboard, SELECT button, on-screen menu, or mouse. • Use {Hotkeys} + [L] to lock the Switch (disable its shared keyboard and mouse and select nonexistent “channel zero” in order to and shut off the video output from the Switch to the shared monitors).
- Page 35 Press and hold [Ctrl] and [Alt], press and release [1], press and release [3], press and release [0], press and release [5], release [Ctrl] and [Alt]. • To select channel 7 on an 8-port subsidiary Switch connected to port 4 on a 4-port master Switch: Press and hold [Ctrl] and [Alt], press and release [4], press and release [7], release [Ctrl] and [Alt].
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Page 36: On-Screen Menu Control
5.8 On-Screen Menu Control Another convenient way to select CPU channels on the ServSwitch Duo is through the Switch’s on-screen menu. This menu consists of channel numbers (and, in cascaded systems, channel addresses) paired with computer names that you assign. -
Page 37: Adding A Computer To The Menu List
“{Hotkeys} + {Channel Address}” paragraph in Section 5.7). To specify CPU port 5 on a subsidiary Switch that is cascaded off CPU port 3 of the master Switch, you would enter the channel address as “35” on 4- and 8-port models or as “0305” on 12- or 16-port models. -
Page 38: Selecting A Computer On The Menu List
With the menu visible on the screen, highlight the computer to be selected using the up- and down-arrow keys and page-up and page-down keys as required. Now press the [Enter] key to switch to the highlighted computer. The ServSwitch Duo has an advanced “connection confirmation” facility which is particularly useful in... -
Page 39: Mouse Control
This function only resets the shared keyboard and mice that are plugged into contol ports A and B; it does not affect the status of any of the other ports on the Switch or of the CPU connections. - Page 40 1. Select the CPU that has lost its mouse movement. 2. Press and hold the SELECT button on the front of the ServSwitch Duo for five seconds until “C” appears in the front-panel display. The Switch is now in configuration mode.
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Page 41: Rs-232 Control
KVM-switching system. This can be particularly useful where clusters of computers are located some distance from each other, because each Switch unit acts as a kind of signal booster or repeater and can be as much as 100 feet (30 m) away from the other Switches in the system. - Page 42 Two more examples, assuming that the hotkeys are the default combination of [Ctrl] + [Alt]: • To switch to channel 5 of an 8-port Switch attached to channel 1 of your 4-port master Switch: Press and hold [Ctrl] + [Alt], press and release [1], press and release [5], release [Ctrl] + [Alt].
- Page 43 SERVSWITCH DUO™ CPUs ServSwitch Duo B (second layer) CPUs ServSwitch Duo A (first layer) Shared Keyboard, Mouse, and Monitor Figure 5-1. A typical cascade of two ServSwitch Duos.
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Page 44: Troubleshooting
ServSwitch Duo. If the suggested actions don’t solve your problem, or if you don’t see a listing for the type of trouble you’re having, contact Black Box Technical Support as described in Section 6.2. Problem: Poor video quality with smearing, fuzziness, or rippling. - Page 45 Some cheaper mice are not fully compatible with the ServSwitch Duo and can lose data, which—if mouse switching is enabled (see Section 4.2.5)—sometimes causes the Switch to interpret a data stream as a channel-change request. Try using a Microsoft, Logitech, IBM, Compaq ®...
- Page 46 OFF for 10 seconds. Then power the Switch back up. If this doesn’t solve the problem, the ServSwitch Duo is probably defective; call Black Box Technical Support as directed in Section 6.2. Problem: Video appears to be lost after a PC has gone into auto-power-down mode.
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Page 47: Calling Black Box
If you need to transport or ship your ServSwitch Duo: • Package it carefully. We recommend that you use the original container. • Before you ship the unit back to Black Box for repair or return, contact us to get a Return Authorization (RA) number. -
Page 48: Appendix: Cable And Connector Guidelines
DIN female) to PS/2 (6-pin mini-DIN male) adapter. (These are readily available from Black Box.) User Extension Cables can be used to increase the distance from ServSwitch Duo up to 30 ft. (9.1 m; see Section 3.3); many keyboards and mice will operate at distances up to 65 ft. - Page 49 Extension Cables (see Section 3.3), should be no longer than 100 ft. (30.5 m). If you are using a converter at the Switch end instead of the PC end and are running regular RS-232 cable, this should not be longer than 50 ft. (15.2 m).
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Page 50: The Expansion Port
RS-232-type signaling. Its main purpose is to be the attachment point for the Switch’s optional Remote Control Module (RCM), but you can also connect an RS-232 device to it to perform channel switching. See Section 5.12 for more details. - Page 51 SERVSWITCH DUO™ DISCLAIMERS While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.
- Page 52 NOTES...
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