Table of Contents
Advertisement
Quick Links
®
®
NETWORK SERVICES
JANUARY 2006
KV6216FA-R2
ServSwitch
Duo IPC
™
USER GUIDE
®
®
724-746-5500
BLACK BOX
®
1 2
Computer
User
User Activity
Power
IPC
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-mail: info@blackbox.com
Advertisement
Table of Contents
Related Manuals for Black Box ServSwitch Duo IPC KV6216FA-R2
Summary of Contents for Black Box ServSwitch Duo IPC KV6216FA-R2
-
Page 1: User Guide
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com... -
Page 2: Table Of Contents
Contents ® Welcome Configuration Introduction .................3 Overall initial configuration ............17 What’s in the box ................4 Configuration menus ..............18 What you may additionally need ..........4 Configuration menus layout ..........19 Registering users..............20 Installation Registering computers............20 Autoscanning ................21 Mounting ..................5 Saving and restoring configuration settings.......22 Connections .................5 Preparations for configuration save/load ......22 User port connections.............6... - Page 3 Operation Further information ® Powering on ................30 Troubleshooting ................36 The front panel controls ............30 Getting assistance..............36 Using the ServSwitch Duo IPC...........31 Appendices ................37 Selecting a computer............31 Appendix 1 – Configuration menu items ......37 Logging in and out ............33 Setup Options..............37 Selecting cascaded computers ..........34 Global Preferences ............38 The confirmation box ............34...
-
Page 4: Introduction
Thank you for choosing the ServSwitch Duo IPC from remote control options. Black Box. This advanced switch allows you to control multiple host computers directly, or far more computers in combination with other similar switches. Two users can simultaneously access any connected host computers. -
Page 5: What's In The Box
35 feet in length Slave power switches for connection to Wizard IP or master power switch PS/2 to AT-style keyboard converter (part number: Contact Black Box technical support) (part number: FA212) Master power switch for connection to Wizard IP or standalone Ethernet... -
Page 6: Installation
Installation ® This chapter covers the physical mounting and connection of the ServSwitch Duo IPC. Mounting Connections The initial step is to mount the ServSwitch Duo IPC in an optimum position, Installation of the ServSwitch Duo IPC involves numerous connections, which where: can be classified into the following basic groups: •... -
Page 7: User Port Connections
User port connections Computer port connections to standard computers ® There are two user ports available at the rear of the ServSwitch Duo IPC. Each Depending on the model, ServSwitch Duo IPC can be directly connected to port consists of three sockets to accommodate: a keyboard, a video monitor and a maximum of either eight or sixteen computer systems. -
Page 8: Computer Port Connections To Alternative Computers
Not all plug and Sun keyboard/video plug to the relevant sockets on the computer. computers use such an arrangement, so Black Box can supply converter cables for use with either Sun computers or computers that use a USB port for ®... -
Page 9: Connections To A Usb Port
® equivalent keypresses, you must first download the 2 At the end of the converter cable that has three plugs, connect the Black Box support. relevant files from keyboard, mouse and video plugs to the three sockets of the chosen COMPUTER PORT at the rear of the ServSwitch Duo IPC. -
Page 10: Power Supply Connection
Power supply connection ® The ServSwitch Duo IPC is supplied with a single power supply and an appropriate country-specific IEC power lead. The ServSwitch Duo IPC does not have an on/off switch so operation begins as soon as the power supply is connected. -
Page 11: Wizard Ip Connections
Wizard IP connections ® When linking the ServSwitch Duo IPC with one (or two) Wizard IP unit(s), the latter take the place of one (or both) of the two user port consoles. The Wizard IP then enables control of the ServSwitch Duo IPC from remote positions. Where multiple ServSwitch Duo IPC units are cascaded, the Wizard IP should be connected to the top level ServSwitch Duo IPC. -
Page 12: Power Switching Connections
Power switching connections ® To connect and address the switch boxes A key feature of the ServSwitch Duo IPC is its ability to remotely control the Note: The ServSwitch Duo IPC can be powered on during this procedure, power of the computers attached to it. The actual power switching process however, the switch boxes should be switched off. -
Page 13: Cascade Connections
Cascade connections ® Depending on the model, the ServSwitch Duo IPC supports up to eight or up to sixteen directly connected computer systems, however, this is U se r U se r by no means the limit. Thanks to an intelligent communication system, called Port Direct, many... -
Page 14: How Cascade Connections Operate
How cascade connections operate ® The method for cascading switching units is straightforward and requires no Port hardware settings or lengthy configuration process. This is due to the Direct communication system employed by certain advanced switching products that allows them to locate each other and share information. The method of linking switches is the same regardless of the cascade level, or number of devices attached. -
Page 15: Addressing Computers In A Cascade
Addressing computers in a cascade ® The addressing format used by the switches incorporates the various group Each cascade level requires two digits, hence the computer marked in red numbers along with a final specific port number to which a required computer is requires a unique address with eight digits because it is at cascade level 4, attached. -
Page 16: Using Cascaded Computers
Using cascaded computers ® 4 Connect the plugs at the other end of the KVM cable set to the keyboard, In use, cascaded computers can be accessed using exactly the same methods video and mouse sockets of a User port on the rear panel of the lower as for those connected directly to the ServSwitch Duo IPC. -
Page 17: Multiple Video Head Connections
Multiple video head connections ® Ensuring that the serial port is available Two or more ServSwitch Duo IPC units can be connected together so that The ServSwitch Duo IPC has a single RS232 COM port which is used to send/ they operate in a synchronised manner. -
Page 18: Configuration
Configuration ® Almost all configuration and operational aspects of the ServSwitch Duo IPC are controlled via on-screen menu displays. In a hurry? • If you don’t need security (not recommended), skip Overall initial configuration steps 1, 2 and 3. When setting up a new ServSwitch Duo IPC installation, the following stages are •... -
Page 19: Configuration Menus
Configuration menus ® The configuration menus allow you to determine many aspects of the Hotkeys ServSwitch Duo IPC capabilities. From here you can: Note: are the standard hotkeys and can be altered • Create individual user accounts and determine access rights, avoid clashes with other devices or software - in particular, the Wizard IP device when it is used alongside (see below). -
Page 20: Configuration Menus Layout
Configuration menus layout ® The menu options are arranged as shown here: To enable security 1 Display the Configuration menu. Configuration Menu Functions Restore Standard Mouse 2 Highlight ‘Setup Options’ and press Restore Intellimouse 3 Highlight ‘Security’ and press to select ‘ENABLED’. Power Control 4 Now create a new password for the ADMIN user account. -
Page 21: Registering Users
Registering users Registering computers ® To create/edit user accounts To create/edit computer entries 1 Display the Configuration menu. Note: You must be logged-in as the 1 Display the Configuration menu. Note: You must be logged-in as the ADMIN user. ADMIN user. 2 Highlight ‘Edit User List’... -
Page 22: Autoscanning
Autoscanning ® The ServSwitch Duo IPC provides an autoscan mode that switches between To select an autoscan mode the connected computers in sequence. This mode is useful to allow users Configuration menu. Note: You must be logged-in as the 1 Display the and administrators to sample activity among the connected machines. -
Page 23: Saving And Restoring Configuration Settings
• Connect the serial port on the rear panel of the ServSwitch Duo IPC, Gateway 1 labelled ‘COM’, to a serial port on your computer using the optional serial Gateway 2 flash upgrade cable available from Black Box. See Appendix 3 for pin-out Test System specifications. -
Page 24: What To Do If The Admin Password Has Been Forgotten
What to do if the ADMIN password has been forgotten Ensuring that the serial port is available for other functions ® If the ADMIN password becomes mislaid or forgotten, you will not be able The ServSwitch Duo IPC has a single RS232 serial port which can be used to: to access the ServSwitch Duo IPC to add or edit users and computer names. -
Page 25: Hot Plugging And Mouse Restoration
Hot plugging and mouse restoration ® To restore mouse operation when hot plugging: It is strongly recommended that you switch off a computer before attempting to connect it to the ServSwitch Duo IPC. However, if this is not possible then you 1 Using a KVM cable set, carefully make the connections between the keyboard, monitor and mouse sockets of the computer and the required need to ‘hot plug’... -
Page 26: Resetting User Port Keyboards And Mice
Resetting user port keyboards and mice Disabling mouse acceleration ® The ServSwitch Duo IPC provides the option to perform a complete power off Certain operating systems, such as Windows XP provide an option to use reset of the keyboard and mouse that are connected to a selected user port. This ‘mouse acceleration’... -
Page 27: Power Switching Configuration
Power switching configuration ® Power switch configuration comprises three main steps: • Configure the serial port to the same settings used by the power switch boxes. • Configure a power ON string for each power port. • Configure a power OFF string for each port. The procedures used to achieve the latter two steps are almost identical. -
Page 28: Editing Power Strings
Creating power port groups Note: The settings given below are sample settings - other power switches may Where multiple power inputs to a server require simultaneous switching, up to Black Box support require different settings. Please refer to for advice on how four ports can be formed into a power port group. -
Page 29: Logging Access Activity
It is possible to use the activity logging and ServSwitch Duo IPC synchronisation features together but this requires a specially constructed serial cable. Please contact Black Box for further details. -
Page 30: Port Direct
Port Direct ® Port Direct is a totally transparent communication system that allows compatible KVM switches and remote access devices to communicate with each other. Using the keyboard connections that link each device, Port Direct allows: • A controlling device to provide address details of the required port, the user’s name and access rights, mouse calibration and video mode information. -
Page 31: Powering On
Operation ® Powering on The ServSwitch Duo IPC does not have a power switch, so whenever power is applied via the supplied adapter, the unit is operational. A green indicator on the front panel (labelled ‘Power’) shows power input status. Note: Before applying power to the ServSwitch Duo IPC, ensure that the two option switches at the rear panel are both set to the OFF (up) position. -
Page 32: Using The Servswitch Duo Ipc
Using the ServSwitch Duo IPC ® Selecting a computer Note: When the ServSwitch Duo IPC is used in conjunction with a Wizard IP To select a computer using the on-screen menu (and security is enabled), the ServSwitch Duo IPC will automatically enter a slave 1 Select the on-screen menu in one of three ways: mode. - Page 33 Standard hotkeys 2 Use the keys (or the scroll wheel of an IntelliMouse) to highlight ® the required computer name. Alternatively (for large configurations), press The range of hotkey combinations are as follows: to perform an alphabetical search for a particular port name. Note: If your hotkeys have been changed, substitute them for Note: If security has been enabled then only computer ports to which the the examples given here.
-
Page 34: Logging In And Out
To select a computer using mouse buttons – Advanced method Logging in and out ® 1 Select the on-screen menu by pressing the middle and right buttons of a The ServSwitch Duo IPC features a straightforward security system that helps to three button mouse. -
Page 35: Selecting Cascaded Computers
Selecting cascaded computers The reminder banner ® The ServSwitch Duo IPC is not limited to sharing just sixteen (or eight) As many computer screen layouts can appear very similar, the ServSwitch Duo computers. By joining numerous ServSwitch Duo IPC products together in a IPC provides a reminder banner option that indicates which computer port you Cascade tree-like or... -
Page 36: Routing Status
Routing status Using power switching ® On occasions it may be useful to know which computers are being accessed, in When used in conjunction with optional power switch boxes, the ServSwitch which modes and by whom. The most common reason for this would be if you Duo IPC allows you complete remote control over the connected computers. -
Page 37: Further Information
Further information ® This chapter contains a variety of information, including the following: • Troubleshooting - see below • Getting assistance - see right • Appendices • Appendix 1 - Configuration menu items • Appendix 2 - Firmware upgrade • Appendix 3 - Cable and connector specifications •... -
Page 38: Appendices
Appendices Security ® Settings: DISABLED, ENABLED With security disabled there is no requirement for users to log-in to the system. Appendix 1 – Configuration menu items All users have full access to all the connected computers and full administration The following configuration menus are available within the configuration section rights. -
Page 39: Global Preferences
Exclusive Use Global Preferences ® Settings: ALLOWED, DISABLED Global preferences are available only to the Admin user and allow settings to be made that affect all users attached to the ServSwitch Duo IPC. In normal operation, the ServSwitch Duo IPC will allow two or more users to share access to a computer. - Page 40 Screen Saver Autoscan Period ® Settings: DISABLED; 2, 5, 7, 10,15, 20 & 30 MINUTES Settings: DISABLED; 2, 5, 7, 10, 15, 20, 30 SECONDS, 1, 5 MINUTES To avoid burning out the phosphor on CRT monitor screens, the ServSwitch The autoscan time defines the length of time that the ServSwitch Duo IPC Duo IPC can be set to blank the screen after no keyboard or mouse activity has will display video from an autoscanned computer before changing to the next...
-
Page 41: User Preferences
User Preferences OSD Colour ® Settings: SCHEME 1, SCHEME 2, SCHEME 3 The User Preferences are system operating parameters that are independently selectable for each user and affect only their screen. As you toggle between these options you will see the colour of the menu change to show the selected scheme. - Page 42 A temporary link must be made using the serial port at the rear of the ServSwitch Duo IPC and the computer must run a custom Enter-Run Function routine available from Black Box support. The resulting download file can be -Down Esc-Quit optionally edited (using Microsoft Excel) and/or reloaded into the ServSwitch Duo IPC.
-
Page 43: Advanced Options
Advanced Options ® Advanced options are available only to the Admin user and consist of settings that are related to specialist areas such as power control and DDC. To access Advanced Options: 1 Select the on-screen menu in one of three ways: •... -
Page 44: Appendix 2 - Firmware Upgrade
Items needed to perform the upgrade Connect the serial port of the computer to the port marked COM on the • Optional serial upgrade cable available from Black Box (see Appendix 3 rear panel of the ServSwitch Duo IPC. You do not need to set the serial baud pin-out specifications). - Page 45 The KVM Firmware Uploader dialog will be displayed: Issues to consider when performing flash upgrades ® The upgrade program rewrites the ServSwitch Duo IPC firmware code. If the upgrade process is interrupted then the ServSwitch Duo IPC will have invalid code and will not be able to operate.
-
Page 46: Appendix 3 - Cable And Connector Specifications
Appendix 3 – Cable and connector specifications ® RS232 serial synchronisation cable RS232 serial mouse to PS/2 converter cable 6pin mini-DIN 9pin D-type MASTER end SLAVE end female female 9pin D-type male 9pin D-type male Use this cable when two ServSwitch Duo IPC devices are being synchronised. -
Page 47: Servswitch Duo Ipc To Power Switch Cable
ServSwitch Duo IPC setup cable ® 9pin D-type female 9pin D-type female ServSwitch Duo IPC to power switch cable 9pin D-type female 4pin RJ9 Power switch to power switch daisy chain cable 4pin RJ9 4pin RJ9... -
Page 48: Safety Information
Safety information ® • For use in dry, oil free indoor environments only. • Warning - live parts contained within power adapter. • No user serviceable parts within power adapter - do not dismantle. • Plug the power adapter into a socket outlet close to the module that it is powering. -
Page 49: Radio Frequency Energy
Radio Frequency Energy ® A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. -
Page 50: Normas Oficiales Mexicanas (Nom) Electrical Safety Statement49
Normas Oficiales Mexicanas (NOM) electrical ® safety statement Instrucciones de seguridad 15 En caso de existir, una antena externa deberá ser localizada lejos de las 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de lineas de energia. que el aparato eléctrico sea operado. - Page 51 ® © 2006 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018, United States of America Tel: +1-724-746-5500 Fax: +1-724-746-0746 Documentation by: www.ctxd.com v1.1d...
-
Page 52: Index
Index ® Access activity Configuration power switching 26 logging 28 Password Security Addressing saving and restoring 22 codes for switching 27 admin 19 enabling 19 cascaded computers 14 Configuration menus 37 Hotkey forgotten 23 Selecting power switch boxes 11 Confirmation box 34 clashes 15 Port Direct 29 cascaded computers 34... -
Page 53: Blackbox Subsidiary Contact Details
BlackBox subsidiary contact details ® Country Web Site/Email Phone United States www.blackbox.com 724-746-5500 724-746-0746 Austria www.black-box.at +43 1 256 98 56 +43 1 256 98 56 support@black-box.at Belgium www.blackbox.be +32 2 725 85 50 +32 2 725 92 12 support.nederlands@blackbox.be support.french@blackbox.be support.english@blackbox.be Denmark...
Need help?
Do you have a question about the ServSwitch Duo IPC KV6216FA-R2 and is the answer not in the manual?
Questions and answers