Appendix A - Aastra 320w User Manual

AASTRA 320w User Manual

Appendix A

Trouble Shooting Error Messages
Take appropriate measures as shown below if the following error messages appear on WiFi phone screen.
Error Messages
101 You have been out of service coverage.
102 Connection to AP is not available.
103 AP has rejected connection.
104 Connection to AP is not available.
105 AP does not
Certification.
106 AP does not respond to 802.1× Message.
107 No route certificates
Move to places where wireless LAN services are available, and
select the function of wireless LAN search to check whether there
are AP or wire/wireless sharers around.
WiFi phones use encryption key for security in wireless areas.
If AP is not used, check whether wire/wireless sharers in use
correspond to the encryption of WiFi phones.
You can find through the process of Wireless LAN Search,
Edition, and Set Encryption.
Most wire/wireless sharers used by customers have been
basically set to Not Use Security.
If wire/wireless sharers in use have been set to Limit Connectors
and the Number of Connectors, this message appears. Cancel the
function of connection limitation, or connect to AP. To be
connected to AP, press Wireless LAN Search, AP, and OK
buttons in turn.
Since this message appears when you are out of call coverage,
move to places where AP services are available.
support 802.1× Check whether wire/wireless sharers or access points in use
support 802.1× Certification. If they do, check whether they have
been set to 802.1× Certification. For more details, contact your
dealer.
This message appears when wire/wireless sharers or access points
fail to respond to the messages sent by WiFi phones in 802.1×
Certification. For more details, contact your dealer.
This message appears when WiFi phones have been set to a
certificate-based 802.1× type (TTLS, PEAP), and route
certificates have not been installed in WiFi phones. Thus, route
certificates should be installed in WiFi phones. For more details,
contact your dealer.
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Measures