Follett HMD1000N Operation And Service Manual

Follett HMD1000N Operation And Service Manual

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Order parts online
www.follettice.com
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-50861 • +1 (610) 252-7301
www.follettice.com
HCD/HMD/HCF/HMF1000R,
HCD/HMD1000N Ice Machines
Operation and Service Manual
After Serial Number C20000
00171595R12

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  • Page 1 HCD/HMD/HCF/HMF1000R, HCD/HMD1000N Ice Machines Order parts online Operation and Service Manual www.follettice.com After Serial Number C20000 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-50861 • +1 (610) 252-7301 www.follettice.com...
  • Page 3: Table Of Contents

    Table of contents Welcome to Follett Corporation Specifi cations Operation Cleaning, weekly exterior care Cleaning, semi-annual evaporator cleaning Service Ice machine operation Water system Electrical system Normal control board operation Test points Error faults Hard errors Soft errors Relay output indication...
  • Page 4: Welcome To Follett Corporation

    After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the fi ling of a claim, if necessary.
  • Page 5: Specifi Cations

    Notes: 3/4" vented drain line must slope a minimum of 1/4" per foot (6mm per 30.4cm run). Drain to be hard piped and insulated. Water shut-off recommended within 10 feet (3m). Follett recommends installation of Follett water fi lter system (part# 00130286) in ice machine inlet water line. Ambient...
  • Page 6 Dimensions and clearances Entire front of ice machine must be clear of obstructions/connections to allow removal. 1" (26mm) clearance above ice machine for service. 1" (26mm) minimum clearance on sides. Front View Side View Back View Ice transport hose connection 21.28"...
  • Page 7: Operation

    Do not use bleach to sanitize or clean the ice machine. Preventive maintenance Periodic cleaning of Follett’s ice machine system is required to ensure peak performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as recommended, and more often if environmental conditions dictate.
  • Page 8 Fig. 2 2. Mix 1 gallon (3.8L) 120 F (49 C) water and 7 ounces (198g) (one 7 ounce packet of Follett SafeCLEAN ice machine cleaner, part#-00132001). Locate cleaning cup. Fill until HI WATER light HI WATER comes on (Fig. 2).
  • Page 9 Fig. 5 Mix 1 gallon 120 F (49 C) water and 1.6 ounces (48ml) NU-CALGON IMS-II SANITIZER. Fill until HI WATER light comes on (Fig. 5). Note: Do not use bleach to sanitize or clean the ice machine. HI WATER Fig.
  • Page 10 Fig. 8 8. Disconnect coupling as shown (Fig. 8). Fig. 9 9. Using disposable food service grade gloves, insert dry Sani-Sponge ™ (kit part# 00132068). Next, insert Sani-Sponge soaked in Nu-Calgon IMS-II sanitizer solution. Push both Sani-Sponges down ice transport tube with supplied pusher tube (Fig.
  • Page 11 Fig. 11 11. Reconnect coupling. Press power switch ON. Ice pushes Sani-Sponges through tube (Fig. 11). Fig. 12 12. Place a sanitary (2 gallon or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes. Collect 5.5 lbs (3kg) of ice from unit.
  • Page 12: Service

    The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is fl ooded with water and the level is controlled by sensors in a reservoir.
  • Page 13: Water System

    Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing rods extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: One of the longest probes is a common.
  • Page 14: Electrical System

    Electrical system Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine’s status. Green indicator lights generally represent “go” or normal operation; Yellow indicators represent normal off conditions; Red indicators generally represent alarm conditions, some of which will lock the machine off. A green light labeled POWER indicates power to the machine.
  • Page 15: Test Points

    Should an error occur, consult the troubleshooting guide in this manual or a Follett service technician. Note: there are two types of LO WATER and HI AMPS errors as listed below. Soft errors: HI AMPS: The PC board monitors the amperage of the auger motor.
  • Page 16: Wiring Diagram, Evaporator Unit

    Wiring diagram, evaporator unit POWER (G) LOW BIN (G) AUGER ON (G) REFRIG ON (G) TIME DELAY (Y) CLEANING (Y) PURGE (Y) SERVICE (R) HI AMPS (R) HI PRESS (R) CONTROL PC BOARD LO PRESS (R) DRAIN CLOG (R) HI WATER (R) LO WATER (R) CPU (G) Gearmotor data (Brother)
  • Page 17: Wiring Diagram, Condenser Unit

    Single-phase condensing unit wiring diagram DISCONNECT (BY OTHER) PRESSURE CONTROL CRANK CASE HEATER CONTACTOR COIL SWITCH COMPR. CONTACTOR FAN 2 FAN 1 FAN 2 SWITCH COMPRESSOR TERMINAL BLACK YELLOW 3-phase condensing unit wiring diagram FAN 1 FAN 2 TO "Y-OUT" TO "230 VAC"...
  • Page 18: Mechanical System

    Mechanical system Fig. 13 Evaporator disassembly Press PURGE button to purge evaporator, and then turn power OFF. 2. Unscrew and remove stream divider as shown. Fig. 14 3. Unplug and remove gearmotor as shown. 4. Remove all traces of petrol-gel from the auger shaft. Fig.
  • Page 19 Fig. 16 8. Loosen nut on V-band clamp and remove. 9. Remove V-band clamp from front of evaporator. 10. Remove main housing as shown. Fig. 17 11. Remove and discard mating ring and seal. 12. Carefully remove auger.
  • Page 20: Evaporator Reassembly

    Fig. 18 Evaporator reassembly Remove and inspect O ring seal. Discard if damaged in any way. 2. Clean O ring groove. Lubricate O ring with petrol-gel and reinstall. Fig. 19 3. Press new mating ring into main housing as shown. 4.
  • Page 21 Fig. 21 6. Orient auger shaft with keyway in the Note: Shuttle housing upward position. removed for clarity Force main housing into position against evaporator and place 1/4" (7mm) diameter Phillips screwdriver into hole in the auger shaft. 8. Replace V-band clamp as shown. 9.
  • Page 22 Fig. 24 17. Insert a bolt into the auger shaft and fi nger tighten. 18. Using a wrench, rotate the shaft clockwise to align the keyways in the gear housing and the shaft so as to accept the key. 19. Insert the key into the keyway. Fig.
  • Page 23: Refrigeration System

    Refrigeration system Condenser unit operation The condensing unit is weatherproof and equipped to operate in ambient temperatures from -2 0 F to 120 F (-29 C to 48.9 C). The condensing unit is controlled by a low pressure control, which works in concert with a refrigerant solenoid valve on the evaporator module.
  • Page 24: Refrigeration System Diagram

    Refrigeration system diagram high side service valve with service port filter drier Condenser unit low side service valve with service port filter-drier compressor receiver 14 pounds sight glass high side service valve with service port low side service valve with service port condenser head control valve, 215 PSI check valve...
  • Page 25: Refrigerant Replacement Requirements

    Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must be used.
  • Page 26: "Bin Full" Detection System

    “Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system, that consists of the shuttle and actuator. The shuttle incorporates a fl ag and sensor. Referencing the fi gure below, the normal running position of the fl ag is down, out of the sensor.
  • Page 27: Troubleshooting

    Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Possible causes Corrective actions Legend: ON or OFF FLASHING Ice machine is in running 1. Defective compressor. 1. Replace compressor. condition but not making ice. 2. Defective start relay. 2.
  • Page 28 Ice machine disposition Possible causes Corrective actions Legend: ON or OFF FLASHING 6. Ice machine is not making ice. 1. Drain hose kinked or plugged 1. Remove kink or blockage from Drain clog. causing water to back up. drain hose. 2.
  • Page 29 This page intentionally left blank.
  • Page 30: Replacement Parts

    Replacement parts Order parts online www.follettice.com Evaporator assembly...
  • Page 31 Order parts online www.follettice.com Reference # Description Part # Tube, ice transport, molded 00175299 Shuttle assembly (includes gasket and nozzle) 00130815 Switch, optical 00130849 Compression nozzle 00115774 Elbow, water 00134502 Gasket, shuttle 00115600 Stream divider 00142513 Auger bolt 00116988 Washer 00161513 Retainer, auger bolt 00161356...
  • Page 32 Low side assembly...
  • Page 33 Reference # Description Part # Tubing, liquid line (includes insulation) 00142414 Tubing, suction line (includes insulation) 00131045 Sight glass 00107045 Electrical box support 00153635 Split system support 00156067 Extension 00156075 Valve, expansion, thermal (includes 502830 and 00106534) 00136317 Insulation, TXV 502830 Valve, shut-off, liquid line 00107060...
  • Page 34 Electrical box Order parts online www.follettice.com Reference # Description Part # Cover, electrical box, remote 00130898 Board, control circuit, 120V (includes 00132910) 00132910 Stand off’s (set of 6) 00130906 Switch, evaporator purge 00114371 Switch, evaporator clean 00117036 Switch, ice machine power 208867 Circuit breaker, 8 amp 00128090...
  • Page 35 Integration kit, RIDE model (requires transport tube) 00171397 Not shown Extension-fi ll tube, 9" 00135723 Not shown Extension-fi ll tube, 4" 00153684 Not shown Follett SafeCLEAN ice machine cleaner (case of 24 x 7oz packets) 00132001 Not shown Sani-Sponge kit 00132068...
  • Page 36 Order parts online Skins assembly www.follettice.com Pl ate tio n tifi ca ni a Id en od ule sy lva No . St oc st on G LE M od SI N uc t Pr od ice No Se rv C TE R AT R IA...
  • Page 37 Order parts online www.follettice.com Reference # Description Part # Front cover, split system 00130633 Tubing, water, 3/8" OD 502719 Tubing, drain 00144923 Fitting, drain 00109728 Fitting, water inlet 502924 Elbow, water inlet 502925 Coupling (includes 00144675) 00171207 O ring 00144675 Bulkhead fi tting 00171215 00902338...
  • Page 38 Order parts online Single-phase condensing unit www.follettice.com Top View Side View 13 12 15 10 Reference # Description Part # Shroud 00155937 Condenser 00173062 Head pressure control valve 00110619 Condenser fan motor 00173070 Condenser fan guard 00123067 Receiver 00110627 Receiver service valve 00173047 Service valve, suction line 00173054...
  • Page 39 Order parts online 3-phase condensing unit www.follettice.com Top View Side View Reference # Description Part # Shroud 00155937 Condenser 00173062 Head pressure control valve 00110619 Condenser fan motor 00173070 Condenser fan guard 00123067 Receiver 00991034 Filter drier, liquid 00998245 Compressor 00998211 Shut-off valve, suction line 00107078...
  • Page 40 Harmony, Ice Manager, SafeCLEAN, Sani-Sponge, RIDE and Vision are trademarks of Follett Corporation Chewblet is a registered trademark of Follett Corporation, registered in the US. 801 Church Lane • Easton, PA 18040, USA 00171595R12 Toll free (877) 612-50861 • +1 (610) 252-7301 ©...

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