Product Service - Panasonic DMR-ES15M Operating Instructions Manual

Recording, scheduled recording and copying (Continued)
The DV automatic recording
function does not work.
Play
Play fails to start even when
[q] (PLAY) is pressed.
Play starts but then stops
immediately.
DVD-Video is not played.
Alternative soundtrack and
subtitles cannot be selected.
No subtitles.
Angle cannot be changed.
You have forgotten your
ratings password.
Quick View does not work.
The resume play function
does not work.
Edit
Cannot format.
Cannot create chapters.
Cannot mark the start point or
the end point during "Shorten
Title" operation.
Cannot delete chapters.
The available recording space
doesn't increase even after
deleting recordings on the
disc.
Cannot create a playlist.

Product Service

1. Damage requiring service—The unit should be serviced by qualified service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in performance; or
(e) The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized
servicing personnel.
3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.
Product information
For product information or assistance with product operation:
In the U.S.A., refer to "Customer Services Directory" on page 46.
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an
authorized Servicentre closest to you.
• If images cannot be recorded or if the recording is aborted, check the connections and DV
equipment settings.
• You cannot start recording until the images from the DV equipment appear on the television.
• Recording may not be performed as desired if the time codes on the tape in the DV equipment
are not successive.
• Depending on the equipment, the DV automatic recording may not operate properly.
• You can only record audio/video images on a DV tape.
• Insert the disc correctly with the label facing up.
• The disc is dirty.
• You tried to play a blank disc or unplayable disc on this unit.
• You tried to play a +RW that needs to be finalized on the equipment used for recording.
• When recording to DVD-RAM using EP (8H) mode, play may not be possible on DVD players
that are compatible with DVD-RAM. In this case use EP (6H) mode.
• You cannot play discs during DV automatic recording.
• Some DVD-Video cannot be played when you change the ratings level.
• The languages are not recorded on the disc.
• You may have to use the disc's menus to select languages.
• When progressive output is on, closed captions cannot be displayed.
• Subtitles are not recorded on the disc.
• Set "Subtitle" on the on-screen menu to "On".
• Angles can only be changed during scenes where different angles are recorded.
• While the disc tray is open, press and hold [* REC] and [q x1.3] on the main unit at the same
time for 5 or more seconds ("INIT" will appear on the unit's display). The ratings level returns to
"8".
• This does not work when audio is other than Dolby Digital.
• This does not work while recording in XP or FR mode.
• Memorized positions are cancelled when the tray is opened. The memorized position on the
playlist is also cancelled when the playlist and title are edited.
• The disc is dirty. Wipe with a damp cloth and then wipe dry.
• You tried formatting a disc that is not compatible with this unit.
• The unit writes the chapter division information to the disc when you turn it off or remove the
disc. The information is not written if there is an interruption to the power before this.
• These operations are not possible with still pictures.
• You cannot set points if they are too close to each other. You cannot set an end point before a
start point.
• When the chapter is too short to delete, use "Combine Chapters" to make the chapter longer.
• Available recording space on DVD-R, DVD-R DL, +R or +R DL does not increase even after
deleting previously recorded titles.
• Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the
last recorded title is deleted. It does not increase if other titles are deleted.
• You cannot select all the chapters at once in a title if the title also includes still pictures. Select
them individually.
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