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Phonebook
Problem
I cannot store an item in
the phonebook.
While storing an item in
the phonebook, the
handset starts to ring.
Copying stopped with an
item displayed.
The display exits the
phonebook while
searching.
Caller ID
Problem
The handset does not
display the caller's phone
number.
The display exits the
caller list while searching.
Cause & solution
L You cannot store an item in the phonebook while the
handset is in talk, speakerphone or intercom mode, or
while listening to messages.
L Do not pause for over 1 minute while storing.
L Dial lock is turned on. To turn it off, see page 38.
L A call is being received. Answer the call and start again
from the beginning after hanging up.
L The destination handset may have lost communication
with the base unit, or the destination handset user may
have pressed {C} or {s}.
The displayed phonebook item was not copied to the
handset. Press {OFF}. Confirm that the destination
handset is in standby mode (i.e., not in use) and try
again.
L The handset automatically exits after 1 minute of
inactivity.
Cause & solution
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as Caller ID box or wireless telephone
jack, disconnect the unit from the equipment and plug
the unit directly into the wall jack.
L Your unit is connected to a telephone line with ADSL
(JetStream) service. We recommend that you contact
your ADSL service provider to have an ADSL Splitter
installed. We do not recommend the use of generic
ADSL filters. Contact your ADSL provider for details.
L Other telephone equipment such as a monitored
Burglar Alarm or the modem in the SKY Digital decoder
may be interfering with this unit. Disconnect the other
equipment and try again.
L The caller requested not to send caller information
(page 27).
L If a call is being transferred to you, the caller information
will not be displayed.
L The handset automatically exits after 1 minute of
inactivity.
Useful Information
57
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