Panasonic KX-PRS120 Operating Instructions Manual page 45

Caller ID/Talking Caller ID
Problem
Caller information is not
displayed.
Caller information is
displayed or announced
late.
Caller information is not
announced.
The caller list/incoming
phone numbers are not
edited automatically.
I cannot dial the phone
number edited in the caller
list.
Time on the unit has
shifted.
The 2nd caller's
information is not
displayed during an
outside call.
For assistance, please visit http://www.panasonic.com/help
PRS120(en)_0122_ver110.pdf
Cause/solution
R You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone equipment
such as a Caller ID box or cordless telephone line jack, plug
the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R The name display service may not be available in some areas.
Contact your service provider/telephone company for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
R Depending on your service provider/telephone company, the
unit may display or announce the caller's information at the
2nd ring or later.
R Move closer to the base unit.
R The handset ringer volume is turned off. Adjust it (page 14, 23).
R The Talking Caller ID feature is turned off. Turn it on (page 23).
R The number of rings for the answering system is set to "2
rings" or "Toll saver". Select a different setting (page 40).
R The Caller ID number auto edit feature is turned off. Turn it on
and try again (page 24).
R You need to call back the edited number to activate Caller ID
number auto edit.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance "1" or the area code
is missing). Edit the phone number with another pattern
(page 34).
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 23).
R In order to use Caller ID, call waiting, or Call Waiting Caller ID
(CWID), you must first contact your service provider/telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID and
Call Waiting with Caller ID services (CWID).
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Useful Information
45
2014/01/22 10:09:32