Panasonic KX-PRW120AZ Operating Instructions Manual
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Panasonic KX-PRW120AZ Operating Instructions Manual

Panasonic KX-PRW120AZ Operating Instructions Manual

Premium design phone with smartphone connect
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Premium Design Phone with Smartphone Connect
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
To use this unit in your country, first change the unit's region setting to match
your country (page 32).
Please access our online customer survey: http://panasonic.net/pcc/tel/q
PRW120AZ(en)_0724_ver012.pdf

Operating Instructions

Model No.
1
KX-PRW120AZ
2013/07/24
14:17:26

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Summary of Contents for Panasonic KX-PRW120AZ

  • Page 1: Operating Instructions

    Model No. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. To use this unit in your country, first change the unit’s region setting to match your country (page 32).

  • Page 2: Table Of Contents

    Table of Contents Introduction Advanced new message alerting features ............39 Accessory information ........3 Remote operation ........40 Important Information Answering system settings ......41 For your safety ..........5 Smartphone Integration Important safety instructions ......7 Smartphone integration ......44 For best performance ........7 Network settings .........44 Other information .........8 Smartphone Connect app ......45 Specifications ..........8...

  • Page 3: Introduction

    Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.

  • Page 4: Expanding Your Phone System

    Introduction Expanding your phone system Handset (optional): KX-PRWA10AZ You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different colour from that of the supplied handsets. Smartphone Your smartphone: 4 max.

  • Page 5: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point.
  • Page 6 Important Information R Never touch uninsulated telephone wires or General notices terminals unless the telephone line has been disconnected at the network interface. R This equipment will be inoperable when R Use caution when installing or modifying mains power fails. telephone lines.

  • Page 7: Important Safety Instructions

    Base unit location/avoiding noise R Operating the product near electrical The base unit and other compatible Panasonic appliances may cause interference. Move units use radio waves to communicate with away from the electrical appliances.

  • Page 8: Other Information

    Important Information WPA2-PSK (TKIP/AES), WPA-PSK (TKIP/ AES), WEP (128/64 bit) Other information R Simplified configuration WPS (PBC) CAUTION: Risk of explosion if battery is R Power source replaced by an incorrect type. Dispose of used 220–240 V AC, 50/60 Hz batteries according to the instructions.

  • Page 9: Getting Started

    For Australia: Connect a DSL/ADSL filter between the telephone plug and telephone line cord. Note: R Use only the supplied Panasonic AC adaptor PNLV236AL. R Use only the supplied telephone line cord. R Follow the directions on the display to set up the unit.

  • Page 10: Note When Setting Up

    (for Australia)/a BT double adaptor (for New Zealand). Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 3, 6. PRW120AZ(en)_0724_ver012.pdf 2013/07/24 14:17:27...

  • Page 11: Controls

    Getting Started Handset Controls Base unit N (Locator) R You can locate a misplaced handset by pressing M Charge contacts Charge contacts MZN (Speakerphone) N (Talk) Dial keypad Speaker Receiver Display MR/ECON R: Recall/Flash ECO: Eco mode shortcut key N (Off/Power) Microphone n Control type Soft keys...

  • Page 12: Display Icons

    Getting Started Navigator keys functions as follows. Item Meaning R When displayed next to the Symbol Meaning battery icon: Answering system is on. (page 37) R When displayed with a Down number: New messages Left have been recorded. Right (page 38) “Greeting Only”...

  • Page 13: Turning The Power On/Off

    Getting Started inactivity if the handset is not on the base unit Icon Action or charger. Puts the call on mute. Activate the handset display again by: – pressing M N when on a call. – pressing M N at all other times. Turning the power on/off One touch eco mode Press M...

  • Page 14: Making/Answering Calls

    Making/Answering Calls and/or PIN in the phonebook, a pause is also needed (page 19). Making calls Example: If you need to dial the line access number “0” when making outside calls with a Lift the handset and dial the phone PBX: number.
  • Page 15 Making/Answering Calls R This feature is not available while using the Mute speakerphone. Press M N during a call. Recording a telephone To return to the call, press M conversation Recall/flash Important: R Before recording a conversation, you MR/ECON allows you to use the special should inform the other party that the features of your host PBX such as transferring conversation is to be recorded.

  • Page 16: Intercom

    Making/Answering Calls Call share Intercom You can join an existing outside call. Intercom calls can be made between handsets To join the conversation, press M N when in the same radio cell. the other handset is on an outside call. Note: Note: R When paging the handset, the paged...
  • Page 17 Making/Answering Calls answered, but all other functions are disabled while key lock is on. To turn key lock on, press MMenuN (right soft key) for about 3 seconds. R To turn key lock off, press MKey lockN (right soft key) for about 3 seconds. Note: R Calls to emergency numbers cannot be made until key lock is turned off.

  • Page 18: Phonebook

    Phonebook included. If this is unacceptable, dial only the 7-digit local number. Do not dial the “0” Phonebook prefix or the area code. You can add 500 names (16 characters max.) and phone numbers (24 digits max.) to the Storing a redial list number to the phonebook, and assign each phonebook entry phonebook to the desired category.

  • Page 19: Chain Dial

    Phonebook MbN: Select the current setting of the MSaveN a M category ringer tone. a MOKN a MbN: Select the desired ringer tone. a MOKN Erasing entries Erasing an entry Finding and calling from a Find the desired entry (page 19). a phonebook entry MMenuN MbN: “Erase”...

  • Page 20: Speed Dial

    Phonebook pauses after the number and PIN as Erasing an entry necessary (page 14). Press and hold the desired speed dial key (1 to 9). a MMenuN Speed dial MbN: “Erase” a MOKN MbN: “Yes” a MOKN a M You can assign 1 phone number to each of the dial keys (1 to 9) on the handset.

  • Page 21: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMenuN (right soft key) Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 22 Programming Sub-menu 1 Sub-menu 2 Settings Code New Message Alert 1: On #338 Outgoing Call 0: <Off> – On/Off – Outgoing Call – Notification to 1: Activate Outgoing Call 0: <Inactivate> – Remote Code Handset Beep 1: On #339 0: <Off> Settings 2-9: 2-9 Rings #211...
  • Page 23 Programming Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Set Date/Time Memo Alarm 1-5: Alarm1-5 1: Once #720 2: Daily 3: Weekly 0: <Off> *1, *5 – 1: <Caller ID> #226 – Time Adjustment 0: Manual Main menu: “Initial Setup”...
  • Page 24 Programming Sub-menu 1 Sub-menu 2 Settings Code Finder1 #6561 – Key Finder Setup Change Name – 1:Add new device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add new device (for Finder2) #6564 Finder4 – 3:Add new device Register – #6571 –...
  • Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code – 1: <On> #165 – Keytones 0: Off – – #255 Area Code – – #256 Call Restrict – 1: On #200 Auto Talk 0: <Off> Line Setup *1, *14, *15 0: 900 msec. #121 Recall/Flash 1: 700 msec.
  • Page 26 Programming Sub-menu 1 Sub-menu 2 Settings Code Register Register H.set – #130 – #131 Cancel Register – 1: <Australia> #136 Country 2: NewZealand Select Base – <Auto> #137 – – #139 Cancel Base Language Display <English> #110 Main menu: “Baby Monitor” Sub-menu 1 Sub-menu 2 Settings...

  • Page 27: Alarm

    Programming To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 13). This setting is available when you have the key finder (KX-TGA20AZ). Read the installation manual for more information on the key finder.

  • Page 28: Night Mode

    Programming MbN: Select the desired alarm option. a Night mode MOKN Night mode allows you to select a period of “Off” time during which the handset will not ring for Turns alarm off. Go to step 9. outside calls. This feature is useful for time “Once”...

  • Page 29: Incoming Call Barring

    Programming n By entering phone numbers: Selecting categories to bypass night MMenuN (right soft key) #217 a mode MAddN MMenuN (right soft key) #241 Enter the phone number (24 digits max.). a MOKN Select your desired categories by pressing 1 to 9. R “...
  • Page 30 Programming recommend leaving the monitored handset Note: on the base unit or charger. R If you edit a phonebook entry which is R The monitored handset never rings during assigned for monitoring, the edited entry the monitoring mode. does not transfer to the monitor. n By entering phone numbers: Setting the baby monitor MMenuN (right soft key) #268...

  • Page 31: Other Programming

    Programming MbN: “On/Off” a MOKN Other programming MbN: “On” a MOKN MbN: Select the outside line. a MEditN Changing the handset name MMenuN a MbN: “Erase” a MOKN Each handset can be given a customised MbN: “Yes” a MOKN a M name (“Bob”, “Kitchen”, etc.).
  • Page 32 Programming 6 phone numbers to be restricted, and select Changing the unit’s region which handsets are to be restricted. Storing setting/Resetting the base unit area codes here prevents the restricted handsets from dialling any phone number in MMenuN (right soft key) #136 that area code.

  • Page 33: Registering A Unit

    Programming R When the handset is in use, the alarm will not sound until the handset is in standby Registering a unit mode. Operating additional units Viewing entries MMenuN (right soft key) a a MOKN Additional handsets To see the entries on the selected date, Up to 6 handsets can be registered to a single press MOKN.
  • Page 34 You can increase the signal range of the base R If you forget your PIN, contact an unit by using a DECT repeater. Please use authorised service centre. only the Panasonic DECT repeater noted on page 3. Contact your Panasonic dealer for details. Selecting a base unit Important: When “Auto”...

  • Page 35: Caller Id Service

    Caller ID Service – “Private Caller”: The caller requests not to send caller information. Using Caller ID service R If the unit is connected to a PBX system, caller information may not be properly Important: received. Contact your PBX supplier. R This unit is Caller ID compatible.

  • Page 36: Caller List

    Caller ID Service R Please contact your service provider/ Press MCN to search from the most recent telephone company for details and call, or press MDN to search from the availability in your area. oldest call. R You can see the detailed information about the caller by pressing MDetailN For Caller ID Type II users when in multiple display mode.

  • Page 37: Answering System

    Answering System Note: Answering system R When the answering system is turned on, is displayed next to the battery icon. The answering system can answer and record calls for you when you are unavailable to answer the phone.You can also record phone conversations (page 15).

  • Page 38: Listening To Messages

    Answering System Operation MOKN a M MDN or MCN Adjust the receiver or speaker volume (during playback) Playing back the greeting 1 or MFN Repeat message message (during playback) MMenuN (right soft key) #303 2 or MEN Skip message (during playback) Enter the “Settings”...

  • Page 39: Advanced New Message Alerting Features

    Answering System R At the beginning of the message, the unit MbN: Select the desired setting. a MOKN plays the message at normal speed. Fast-forwarding the message New message alert by a call Press and hold MEN until the unit plays the desired part of the message.

  • Page 40: Remote Operation

    Answering System MbN: “Activate” or “Inactivate” a Turning on/off the new message alert MOKN a M setting MMenuN (right soft key) #338 Listening to messages MbN: “On/Off” a MOKN After you answer the new message alert, you can listen to the messages as follows. MbN: Select the desired setting.

  • Page 41: Answering System Settings

    Answering System Operation To turn on remote operation, enter the desired 3-digit remote access code. Play greeting message MOKN a M Record greeting message Stop recording Deactivating remote operation Stop playback Press * in step 2 on “Remote access code”, Turn answering system off page 40.
  • Page 42 Answering System Alternatively you can leave this service MbN: Select the desired setting. a MOKN connected and change the “Number of Rings” to a shorter duration on your unit so your unit’s answering machine can pick Number of rings before the unit up the call prior to the voice mail provided by your service provider/telephone answers a call...
  • Page 43 Answering System Selecting “Greeting Only” You can select “Greeting Only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting Only” in step 2 on “Caller’s recording time”, page 42. Note: R When you select “Greeting Only”: –...

  • Page 44: Smartphone Integration

    Smartphone Integration R iPhone and iPad are trademarks of Apple Inc. Smartphone integration ® R Wi-Fi is a registered mark of the Wi-Fi Alliance. You can install the free Smartphone Connect R All other trademarks identified herein are app on your smartphone and use your the property of their respective owners.

  • Page 45: Smartphone Connect App

    “WPS” or has two curved arrows on it. MMenuN (right soft key) #523 MbN: “WPS (Easy Setup)” a MOKN www.panasonic.net/pcc/support/tel/air Press the WPS button on your wireless For information about using the app, refer to router and then press MOKN on the the Smartphone Connect App Guide, which is handset.
  • Page 46 Smartphone Integration already have a Wi-Fi range extender, using Wi-Fi repeater mode can cause network problems such as not being able to access the Internet, and the sound may cut out briefly during landline calls. Confirming network status MMenuN (right soft key) #526 MbN and MFEN: Display the desired information.

  • Page 47: Useful Information

    Useful Information Voice mail service For Australia Voice mail is an automatic answering service offered by your service provider/telephone company. For New Zealand To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/telephone company.
  • Page 48 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( PRW120AZ(en)_0724_ver012.pdf 2013/07/24 14:17:30...

  • Page 49: Error Messages

    Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution R The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit.

  • Page 50: Troubleshooting

    Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn...

  • Page 51: Battery Recharge

    Useful Information Menu list Problem Cause/solution The display is in a R Change the display language (page 13). language I cannot read. I cannot activate the eco R You cannot set eco mode when you set the DECT repeater mode. mode “On”.
  • Page 52 Useful Information Problem Cause/solution Noise is heard, sound cuts R You are using the handset or base unit in an area with high in and out. electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit.
  • Page 53 Useful Information Caller ID Problem Cause/solution Caller information is not R You must subscribe to a Caller ID service. Contact your displayed. service provider/telephone company for details. R If your unit is connected to any additional telephone equipment, remove and plug the unit directly into the wall socket.

  • Page 54: Network Connection Troubleshooting

    Useful Information Problem Cause/solution The unit does not emit the R If the first ring is turned off, the number of rings decreases by 1 specified number of rings. from the specified number of rings. Liquid damage Problem Cause/solution Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the moisture has entered the base unit.
  • Page 55 Useful Information Problem Cause/solution “Failed to If you selected “Search for Networks” when configuring the connect” is displayed. base unit R You entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again.

  • Page 56: Warranty (For New Zealand)

    6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE...

  • Page 57: Index

    Index Language: 13 LCD backlight: 24 Index Wallpaper: 24 Eco mode: 13 Additional base units: 33 Equalizer: 15 Additional handsets: 33 Error messages: 49 Alarm: 27 First ring: 23 Answering calls: 14 Answering system: 37 Handset Call screening: 41 Deregistration: 34 Erasing messages: 38, 39, 41 Name: 31 Greeting message: 37...
  • Page 58 Index Speaker: 14 PRW120AZ(en)_0724_ver012.pdf 2013/07/24 14:17:31...
  • Page 59 Notes PRW120AZ(en)_0724_ver012.pdf 2013/07/24 14:17:31...
  • Page 60 For Australia Customer Care Centre Tel. No.: 132600 or website www.panasonic.com.au For New Zealand Customer Care Centre Tel. No.: (09) 272 0178 or website www.panasonic.co.nz Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia Sales Department: 350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand...

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