What To Do When - Panasonic SR-SSS185 Operating Instructions Manual

What to do when...

Too sticky
(soft)
O Have you measured the quantities of rice and water correctly?
O Are there many broken grains in the rice?
O Have you been soaking the rice for long periods?
 When using the timer, try reducing the amount of water slightly.
(Reduce water by approximately 1 to 2 mm from the Water Level.)
Are you using hot water to wash the rice?
O
Are you using more than the specified amount of rice with the "1-2 person" program for
O
small amounts? (1.0L model: 0.5–1.5 cups, 1.8L model: 1–2.5 cups)
When the rice is cooked, are you mixing it immediately?
O
When cooking new-crop rice, are you using less water than normal?
O
(Reduce water by approximately 1 to 2 mm from the Water Level.)
Are you leaving the rice in the strainer after washing?
O
(P.10 This may cause the rice grains to break, and the rice may be sticky when cooked.)
Do you prefer firmer rice?
O
• Reduce the amount of water slightly.
(Reduce water by approximately 1 to 2 mm from the Water Level.)
• If you are using the "ECO" program, try using the "Delicious (Hard)" program.
Too hard
(dry)
O Have you measured the quantities of rice and water correctly?
O Are you using the "Quick" program?
Do you prefer softer rice?
O
• Increase the amount of water slightly.
(
Increase water by approximately 1 to 5 mm from the Water Level for the "Eco" program
and 1 to 2 mm for other programs.
• Try soaking the rice (for 30 minutes to 2 hours) before cooking.
• If you are using the "ECO" program, fluff the rice after cooking and then leave
it for a few minutes.
Alternatively, try using the "Delicious (Sticky)" program.
Rice is burnt
O Has the rice been processed and washed properly?
O Is there dirt or foreign object stuck to the Lid Sensor, Pan Sensor, bottom of the Inner
Pan or inside the main body?
O Are you using the timer?
(Have you been soaking the rice for long periods?)
Are there many broken grains in the rice?
O
Are you leaving the rice in the strainer after washing.
O
(P.10 This may cause the rice grains to break, and the rice may burn when cooked.)
Cooking rice with seasoning such as mixed rice may be easily burnt.
O
A golden brown color on the rice at the bottom of the Inner Pan is not indicative of a fault.
O
 If there is no improvement after following the above-described steps,
see "If burning is a concern". (P.34)
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O The Rice Cooker does not have a fault.
Check the following before asking for a
repair.
(P.10)
(When using the timer, for example.)
(P.10)
)
Symptoms
O When the rice is cooked, are you mixing it immediately?
O During the keep warm state, did you turn the keep warm function off with rice
still in the Rice Cooker, or remove the Power Plug and leave the rice in the
Condensation
Rice Cooker?
appears.
O A layer of mist may form depending on the cooking method.
 If the amount of condensation does not decrease, try "If the keep warm
state is a concern." (P. 35).
O During the keep warm state, did you turn the keep warm function off with rice still in
the Rice Cooker, or remove the Power Plug and leave the rice in the Rice Cooker?
O Has the keep warm function been in operation for 12 hours or more?
O After cooking rice with seasoning such as mixed rice, an odor may remain.
O Did you add cold rice during the keep warm state?
O Has the rice been processed and washed properly?
Rice smells odor. O Are you using the keep warm function with the Rice Scoop still in the Rice Cooker?
 When the smell becomes noticeable,
①OCarefully wash the Inner Pan, Inner Lid and Steam Cap. (P.24–25)
②OIf this does not remove the odor, use the Cleaning function. (P.26)
Increase the keep warm temperature if trying ① and ② above does not
eliminate the
[P.34 "To increase the keep warm temperature. (60 to 74)"]
O Has the keep warm function been in operation for 12 hours or more?
Rice has a yellow
O Has the rice been processed and washed properly?
color.
O With certain types of rice, a yellow color will be left on the rice after cooking.
O Has the keep warm function been in operation for 12 hours or more?
O Have you reheated repeatedly?
Rice is dry.
O Is the Steam Cap attached correctly?
O Is there rice stuck to the Packing of the Outer Lid or the edge of the Inner Pan,
or is the Inner Pan deformed in some way?
O Have you been soaking the rice for long periods? (When using the timer, for
Congee is sticky.
example.)
O Have you used the keep warm function on the congee?
O Are you washing the rice too much, causing the rice grains to break?
A thin film is
O Has the rice been washed properly?
(
formed.
Starch in the rice dissolves and reforms as a thin film on the surface.
It is not harmful.)
O Was the rice spread evenly before cooking?
O This may be caused by the strong heating power that is characteristic of IH
(Induction Heating). This is not a malfunction.
The surface of the
An uneven surface may be formed under the following conditions.
cooked rice is
The rice has not been washed properly.
O
uneven.
There is a large quantity of broken rice grains.
O
The rice grains have become broken due to heavy-handed washing of the rice.
O
The cooking quantity is too low.
O
Check here!
odor.
)
33