What To Do When - Panasonic SR-HZ106 Operating Instructions Manual

What to do when...

Too sticky
(soft)
●Have you measured the quantities of rice and water correctly?
●Are there many broken grains in the rice?
●Have you been soaking the rice for long periods?
→ When using the timer, try reducing the amount of water slightly.
(Reduce water by approximately 1 to 2 fl oz. / 30 to 60 mL from the Water Level.)
● Are you using hot water to wash the rice?
● Are you using more than the specifi ed amount of rice with the "1-2 Serv." setting
for small amounts? (0.5–1.5 cups)
● When the rice is cooked, are you mixing it immediately?
● When cooking new-crop rice, are you using less water than normal?
(Reduce water by approximately 1 to 2 fl oz. / 30 to 60 mL from the Water Level.)
● Are you leaving the rice in the strainer after washing?
(P. 10 This may cause the rice grains to break, and the rice may be sticky when cooked.)
● Do you prefer fi rmer rice?
• Reduce the amount of water slightly.
(Reduce water by approximately 1 to 2 fl oz. / 30 to 60 mL from the Water Level.)
• Try using the "Delicious (Hard)" setting.
Too hard
(dry)
●Have you measured the quantities of rice and water correctly?
●Are you using the "Eco" or "Quinoa/Quick" setting?
● Rinse-free rice tends to be drier and harder.
→ For softer cooked rice, soak the rice in water before cooking it.
● Do you prefer softer rice?
• Increase the amount of water slightly.
(
Increase water by approximately 1 to 3 fl oz. / 30 to 90 mL from the Water Level
for the "Eco" setting and 1 to 2 fl oz. / 30 to 60 mL for other settings.
• Try soaking the rice (for 30 minutes to 2 hours) before cooking.
• Try using the "Delicious (Soft)" setting.
Rice is burnt
●Has the rice been processed and washed properly?
●Is there dirt or foreign object stuck to the Lid Sensor, Pan Sensor, bottom of the Inner Pan or inside
the main body?
●Are you using rinse-free rice? Rinse-free rice tends to burn more easily.
→ Before cooking the rice, give it a gentle rinse in water to soften it.
→ Select "Rinse-Free" when cooking the rice.
●Are you using the timer?
(Have you been soaking the rice for long periods?)
● Are there many broken grains in the rice?
● Are you leaving the rice in the strainer after washing?
(P. 10 This may cause the rice grains to break, and the rice may burn when cooked.)
● Cooking rice with seasoning such as mixed rice may be easily burnt.
● A golden brown color on the rice at the bottom of the Inner Pan is not indicative of a fault.
→ If there is no improvement after following the above-described steps, see "If burning is
a concern". (P. 27)
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●The Rice Cooker does not have a fault.
Check the following before asking for a service.
(P. 10)
(When using the timer, for example.)
(P. 10)
(P. 12)
)
Symptom
●When the rice is cooked, are you mixing it immediately?
Condensation
●During the keep warm state, did you turn the keep warm function off with rice
appears. still in the Rice Cooker, or remove the Power Plug and leave the rice in the
Rice Cooker?
●During the keep warm state, did you turn the keep warm function off with rice
still in the Rice Cooker, or remove the Power Plug and leave the rice in the
Rice Cooker?
●Has the keep warm function been in operation for 12 hours or more?
●After cooking rice with seasoning such as mixed rice, an odor may remain.
●Did you add cold rice during the keep warm state?
●Has the rice been processed and washed properly?
●Are you using the keep warm function with the Rice Scoop still in the Rice
Cooker?
Rice smells odor.
●Are you cleaning and maintaining your Rice Cooker correctly each time you
use it?
Failure to correctly clean and maintain your Rice Cooker may spoil the aroma
and fl avor of your meals.
Continuing to use your Rice Cooker without cleaning it correctly will spoil your
meals.
→ When the smell becomes noticeable,
①Carefully wash the Inner Pan, Inner Lid and Steam Cap.
②If this does not remove the odor, use the cleaning function. (P. 21)
●Has the keep warm function been in operation for 12 hours or more?
Rice has a yellow
●Has the rice been processed and washed properly?
color.
●With certain types of rice, a yellow color will be left on the rice after cooking.
●Has the keep warm function been in operation for 12 hours or more?
●Have you reheated repeatedly?
Rice is dry. ●Is the Steam Cap attached correctly?
●Is there rice stuck to the Gaskets of the Outer Lid and Inner Lid or the edge of the
Inner Pan, is the Inner Pan deformed, or was the Inner Pan tilted when it was set?
●Have you been soaking the rice for long periods?
Porridge is sticky.
(When using the timer, for example.)
●Have you used the keep warm function on the porridge?
●Are you washing the rice too much, causing the rice grains to break?
A thin film is
●Has the rice been washed properly?
(
formed. Starch in the rice dissolves and reforms as a thin fi lm on the surface. It is not
harmful.
Rice sticks to the
●Depending on the type of rice, soft rice or sticky rice may stick easily.
Inner Pan
●Was the rice spread evenly before cooking?
●This may be caused by the strong heating power that is characteristic of IH
(Induction Heating). This is not a malfunction.
The surface of
An uneven surface may be formed under the following conditions.
●
the cooked rice is T he rice has not been washed properly.
●
T here is a large quantity of broken rice grains.
uneven.
●
The rice grains have become broken due to heavy-handed washing of the
rice.
●
T he cooking quantity is too low.
Check here!
)
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