Does My Rice Cooker Have A Fault; What Does This Mean - Panasonic SR-THB185 Operating Instructions Manual

Does my Rice Cooker have a fault?

Check the following before asking for a service.
Symptom
O
OIf rice is cooked one after the other, the cooking time may lengthen
(by up to around 45 minutes).
The cooking time is
O
OThe Rice Cooker may stop the countdown of time remaining to
longer than
make an adjustment.
O
expected. OIs the quantity of water in the Inner Pan too much?
If the quantity of water is increased, the cooking time may lengthen
(by up to around 15 minutes).
O
OIs there rice stuck to the Packings of the Outer Lid and Inner Lid or the
edge of the Inner Pan, or was the Inner Pan tilted when it was set?
O
OHave you washed the Inner Lid each time and attached it correctly?
O
OIs the Inner Pan deformed in some way?
Steam is emitted
→ A new Inner Pan can be purchased from an authorized service center
from a section other
(as described in the Warranty) if the Inner Pan has changed shape.
O
than the Steam Vent. ODo not pull away the Packings of the Outer Lid and Inner Lid by
using excessive force or puncture it with sharp-pointed objects as
this may cause defects, delamination and damage.
→ If steam leaks out, please contact an authorized service center
(as described in the Warranty).
OWhirring noise ... Sound of fan that allows heat to escape operating. O
OHigh-pitched noise ... Sound of IH (induction heating).
O
The Rice Cooker is
OHissing noise ... Sound of steam jetting out. O
making a noise.
When opening/closing the Outer Lid
OClacking noise ... Sound of the ball in the Steam Cap rolling.
O
Cooking begins
O
OIs the current time correct?
immediately despite
(The time is displayed in 24 hour clock format.)
O
use of timer. OHas the timer been set to a time outside the "Timer Setting Restriction"?
O
OWhen using the timer, the rice is soaked before cooking starts, and
I have set the timer but
so the soaking time after cooking starts is shorter.
cooking doesn't start.
Consequently, cooking starts slightly later than might be expected.
O
OIs the current time correct?
The rice is not
(The time is displayed in 24 hour clock format.)
ready at the time set
O
OHave you pressed the "Start" button?
on the timer.
O
OHas the timer been set to a time outside the "Timer Setting Restriction"?
O
OIs the button lamp on?
A button operation
Button operations will not work when e.g. cooking/the keep warm
is not working.
state/the timer setting are in use.
Press the "Cancel/Off" button.
→
O
OIs the keep warm function switched off?
The "Reheat/Keep Warm"
O
OIs the rice cold? (Buzzer will sound 4 times.)
button does not respond.
Reheating is not possible if the temperature is 50°C or lower.
O
ODoes "8:30" appear when you plug the Power Plug?
[Displayed] The lithium battery has run down.
Display is blank.
[Not displayed] There is a fault in the electronic circuitry.
→ For a replacement of lithium battery or repair, consult an
authorized service center (as described in the Warranty).
O
OSometimes small sparks can be seen when inserting or removing
Sparks were visible
the Power Plug. This is a phenomenon particular to IH (induction
at the Power Plug.
heating) techniques and not indicative of a fault.
■
If you mistakenly add water or rice to the main body, please unplug and contact an authorized service center (as
20
described in the Warranty).
Check here!
You may sometimes hear this when keeping warm.
While the Power Plug is connected, meals can be cooked
and kept warm; however, disconnecting the Power Plug
will erase the clock setting and the timer setting, etc., from
the memory. The current time must be set on each
occasion that you use the timer. The lithium battery is fixed
inside the main body and cannot be replaced by the user.

What does this mean?

Error message
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If none of the methods described above brings an improvement, please consult an authorized service center (as
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described in the Warranty) for a repair.
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Check here!
O
OIs the Inner Pan set properly?
→ After you turn off the error message by pressing the "Cancel/Off" button,
set the provided Inner Pan to operate it again.
O
OIs the foreign object or dirt attached to the bottom part of the Inner Pan, the
Inner Lid, the Lid Sensor or the Pan Sensor? (P. 6)
→ Remove the foreign object or dirt and press the "Cancel/Off" button.
O
OIs there too much water in the Inner Pan?
→ Press the "Cancel/Off" button.
(Upon next cooking, reduce the amount of water slightly.)
O
OHas the keep warm function been in use for more than 96 hours?
→ Press the "Cancel/Off" button.
O
OIs the Outer Lid open?
O
OIs the Steam Cap fitted? (P. 18)
→ If the Steam Cap has been lost, please purchase another one from an
authorized service center (as described in the Warranty).
Rice can be cooked or kept warm without the Steam Cap fitted, however
•OThe rice may not taste good. (The rice will become dry if it is being kept warm.)
•OCongee may not cook properly.
•OLiquid may spill out.
•O"U15" may be displayed again after the rice has been cooked.
O
OIs the foreign object or dirt attached to the inside of the Steam Cap?
→ Remove the foreign object or dirt. (P. 18)
O
OIs the intake or exhaust vent on the bottom of the Rice Cooker blocked by dust
etc.?
→ Remove the dust using the following procedure.
Press the "Cancel/Off" button and then remove the Power Plug.
O

Once the body has cooled down, remove the Inner Pan.
O

R emove the dust from the intake/exhaust vents on the bottom of the
OO

Rice Cooker. (P. 19)
O
OIs the Rice Cooker being used on a carpet etc.? (P. 6)
→ Do not use the Rice Cooker in a location where the bottom of the Rice
Cooker is restricted.
O
OTry removing the Power Plug and reinserting it.
If "H ○○ " appears again, this is a malfunction.
→ Please consult an authorized service center (as described in the Warranty)
and inform them of the error message (the two-digit number after the "H").
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