Shimano STEPS E8000 Series User Manual page 55

Symptom
Assist traveling distance is
too short.
Pedaling is stiff.
Cause / Possibility
The traveling distance may become shorter
depending on road conditions, the gear
position and total light usage time.
The battery characteristics will drop during
winter weather.
The battery is a consumable part. Repeated
recharging and long periods of use will
cause the battery to deteriorate (lose its
performance).
Is the battery fully charged?
Are the tires inflated to a sufficient pressure?
Is the assist mode set to OFF?
The battery may be running low.
Did you turn on the power with your foot
placed on the pedal?
Check the battery charge. If the battery is
nearly spent, recharge it.
This is not a sign of a problem.
If the distance that can be traveled on a
single charge is very short, replace the
battery with a new one.
If the distance that can be traveled when
the battery is fully charged has decreased,
the battery may have degraded. Replace
the battery with a new one.
Use a pump to add air.
Set the assist mode to [BOOST]. If you still
do not feel that assistance is being given,
contact the place of purchase.
After charging the battery well, check the
level of assistance again. If you still do not
feel that assistance is being given, contact
the place of purchase.
Turn on the power again without putting
pressure on the pedal. If you still do not
feel that assistance is being given, contact
the place of purchase.
53
Remedy