Troubleshooting - Shimano STEPS E8000 Series User Manual

Display
Code
preconditions
Part of the cycle
computer's
E043
firmware may be
damaged.
„ Troubleshooting
Assist function
Symptom
Assistance is not being
provided.
Assistance is not being
provided.
Operational restriction when
an error is being displayed
Power assistance is not
provided during riding.
Cause / Possibility
Is the battery sufficiently charged?
Are you riding on long slopes in summer
weather or riding for a long time carrying a
heavy load?
The battery may be overheating.
The drive unit (DU-E8000), cycle computer
(SC-E8000 / SC-E6010) or assist switch
(SC-E8000-L/SW-E6000) may be connected
incorrectly or there may be a problem with
one or more of them.
Is the speed too high?
Are you pedaling?
Is the assist mode set to [OFF]?
Is the system power ON?
Contact the place of purchase or bicycle dealer.
Check the battery charge. If the battery is
nearly spent, recharge it.
Turn off the power, wait for a while and
then check once more.
Contact the place of purchase.
Check the cycle computer display.
Assistance is not provided at speeds of
25 km/h or more.
The bicycle is not a motorbike, so you need
to operate the pedals.
Set assist mode to a mode other than [OFF].
If you still do not feel that assistance is
being given, contact the place of purchase.
If you have performed the steps below and
still do not feel the assistance, contact the
place of purchase.
SC-E8000
Press the battery power button to turn the
power ON.
SC-E6010
Press and hold the cycle computer power
button for 2 seconds, or press the battery
power button to turn the power ON.
52
Remedy
Remedy