Shimano STEPS E8000 Series User Manual page 53

Errors
If an error message is displayed on the entire screen,
follow one of the procedures below to reset the display.
• Press the power button of the battery.
• Remove the battery from the holder.
If resetting the battery power does not solve the problem or
the same problem occurs frequently, contact the place of
purchase.
List of errors
Display
Code
preconditions
A system error was
E010
detected.
An error occurred
E011 in system
operation.
An anomaly was
E013 detected in the drive
unit's firmware.
The speed sensor
may have been
E014
installed in the
wrong position.
A communication
error between the
E020
battery and drive
unit was detected.
Battery connected
to drive unit
conforms with
E021
system standards
but is not
supported.
Battery connected
to drive unit does
E022
not conform with
system standards.
Operational restriction when
an error is being displayed
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
Power assistance is not
provided during riding.
All system functions
shutdown.
51
Remedy
Press the power button of the battery to turn it on
again.
If the situation does not improve, contact the place
of purchase.
Turn on the power again.
Contact the place of purchase or bicycle dealer.
Contact the place of purchase or bicycle dealer.
Check that the cable between the drive unit and
battery is properly connected.
If the situation does not improve, contact the place
of purchase.
Press the power button of the battery to turn it on
again.
If the situation does not improve, contact the place
of purchase.
Press the power button of the battery to turn it on
again.
If the situation does not improve, contact the place
of purchase.