Mks 5000 Non-Warranty Replacement Procedure And Policy; Shipping Address - Paramount Fitness ME II User Manual

Paramount User Guide
replacement board for the cost of the deposit only (shipping charges apply). Again, the deposit
will be refunded when Software Bisque receives the failed board. The RMA number must appear
on the outside of the shipping box when you return the failed component to Software Bisque (see
the bottom of this page for the shipping address).

MKS 5000 Non-Warranty Replacement Procedure and Policy

Once Software Bisque has determined that a replacement is necessary, and the component is not under
warranty, you are eligible to receive a replacement MKS 5000 board for $500.00* (this price does not
include shipping and handling costs).
An additional $300.00 deposit is required when ordering a non-warranty replacement MKS 5000
electronic board from the Software Bisque Store.

A $300.00* deposit is required to order a warranty replacement electronic board.

The failed MKS 5000 must be returned to Software Bisque.

When Software Bisque receives the failed electronics, your account will be credited the amount
of the deposit.

Customer is responsible for shipping costs to and from Software Bisque.
To proceed with a non-warranty replacement,
1. If you have not already done so, register your Paramount serial number which serves as proof of
purchase.
2. Purchase this product.
3. Send an email message the Software Bisque Front Desk (FrontDesk@bisque.com) to request a
Returned Merchandise Authorization (RMA) form.
Once the RMA form has been completed and returned to Software Bisque, you will be emailed an RMA
number. The RMA number must appear on the outside of the shipping box when you return the failed
component.

Shipping Address

Software Bisque's shipping address is:
Software Bisque, Inc.
862 Brickyard Circle
Golden, CO 80403-8058
USA
Please do not forget to print the RMA number on the outside of the shipping box!
* Prices subject to change without notice.
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