Troubleshooting Mount Operation - Paramount Fitness ME II User Manual

Paramount User Guide

Troubleshooting Mount Operation

Problem
TheSkyX Professional Edition
cannot communicate with
the Paramount.
Paramount does not find
the home position reliably.
Sometimes the home
position appears to be
successfully located, other
times not (resulting in
successive beeps emitted by
the control system).
The Paramount will not
slew.
The Paramount emits
continuous, successive,
high-pitch "beeps" shortly
after startup and will not
slew.
166 | P a g e
Solution
Communication between a personal computer and hardware device
requires that the software and hardware be properly configured. If
you cannot establish a link to the telescope, please try the following:
1. Make sure the mount is powered on.
2. Make sure the plugs on each end of USB 2.0 cable are seated
properly.
3. Make sure the software settings are correct.
4. See "USB Hubs and USB Extenders " on page 167.
The center position of the joystick on the hand controller may need to
be calibrated.
To Calibrate the Joystick
1. Install TheSkyX Pro Latest Update:
http://www.bisque.com/sc/media/p/45732.aspx
2. Install TheSkyX Pro Daily Build (when available):
http://www.bisque.com/sc/media/p/45603.aspx.
3. Launch TheSkyX.
4. Choose the Connect command from the Telescope menu. If
prompted to find the home position, click No.
5. Choose the Bisque TCS command from the Tools menu on
the Telescope window.
6. Click the Utilities tab.
7. Click Hand Controller on the left side of this window to
reveal the Hand Controller pane.
8. Click the Calibrate Joystick button.
Make sure the Three Position Switches in both right ascension and
declination are in the Track position (page 73).

Check that the balance knobs are adjusted properly. If the
balance knobs are too tight, then the worm is forced against
the gear, and the mount will not slew.

Check the mount balance in both axes. If the Paramount stalls
or sounds labored while slewing, check to make sure both
axes are properly balanced. Balance becomes more critical
with heavier loads. While the control system has sufficient
.