Windows And Usb Port Power Settings - Paramount Fitness ME II User Manual

Paramount User Guide
Again, Software Bisque has positive results powering multiple USB devices using the USB 2.0 Ranger
Extenders from Icron Technologies. Expensive, but worth the investment.
Troubleshooting Communication Problems
Problem
After adding a USB hub, USB cable
extender or any other USB peripheral
device to the Paramount USB cable, if
TheSkyX Professional Edition is unable
to connect to the Paramount (with
frequent timeout errors or poor
communication errors).

Windows and USB Port Power Settings

To minimize issues related to operating-specific power management features, Software Bisque strongly
recommends reviewing your computer's power options before attempting to automate observatory
control.
By default, Microsoft Windows can suspend power to USB devices connected to the computer. Once
power is suspended, mounts, cameras and other USB devices that are connected to TheSkyX Professional
Edition or the Camera Add On will report communication errors, time out errors and potentially other
unexpected device to PC transmission errors.
To avoid this, edit the computer's power management settings and disable the USB Selective Suspend
setting.
1. Launch the Windows Control Panel and double-click the Power Options icon.
2. Click Edit Power Plan from the list of Power Options.
3. Click Change Advanced Power Settings on the Edit Plan Settings window.
4. On the Advanced Settings tab, expand USB Settings.
5. Expand USB Selective Suspend Setting.
6. Choose Disabled from the Settings pop-up menu.
7. Power management settings can be configured for individual USB ports.
8. Click Start > Control Panel > Device Manager.
9. Expand Universal Serial Bus Controllers on the Device Manager window.
10. For the Generic USB Hub you wish to manage power settings, right-click, and choose the
Properties command.
11. Click the Power Management tab on the Generic USB Hub Properties window.
12. Turn off the Allow the Computer to Turn Off this Device to Save Power checkbox and click OK.
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How to Troubleshoot
1. Remove the USB hub, or USB cable extender, and plug
the 15-foot USB cable supplied with the Paramount
directly into the computer's USB port and port labeled
USB on the Electronics Box.
Be wary of USB hubs, especially inexpensive or
unpowered hubs. They can introduce intermittent
communication failures and wreak havoc with your
observing sessions.