Quadra-Fire SANTAFE-MBK Owner's Manual page 19

Symptoms
Convection blower fails to
start.
Exhaust blower fails to
start or does not shut off.
Large, lazy flame, orange
color. Black ash on glass.
Nuisance shutdowns.
Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.
Hopper lid not closed all
the way
April 01, 2016
Possible Cause
#1 snap disc defective.
Blower not plugged in.
Blower is defective.
Control box is defective.
Blower not plugged in.
Blower is clogged with ash.
Blower is defective.
Control box is defective.
Dirty appliance.
Poor fuel quality, high ash content.
Firepot clean-out plate not completely
closed.
Excessive amount of fuel.
Low flame.
Sawdust buildup in hopper.
Feed motor is reversing.
Defective thermocouple.
Defective control box.
Firepot more than 1/2 full.
Thermocouple is defective or not properly
plugged in.
Defective control box
Switch or magnet is out of adjustment
(auger will not function)
Replace snap disc.
Check that blower is plugged into wire har-
ness.
Replace blower.
Replace control box.
Check that blower is plugged into wire har-
ness.
Clean exhaust system.
Replace blower.
Replace control box
Clean unit, including firepot, heat exchang-
ers and venting system. Remove stainless
steel baffle from firebox to clean ash from
on top of baffle. Clean behind rear brick
panels. Change fuel brand to premium.
Check that firepot clean-out plate is fully
closed.
Reduce feed rate using feed rate adjustment
control rod located inside hopper.
Increase feed by opening feed rate adjust-
ment control rod located inside hopper.
Clean hopper, see page 13.
Check for good connections between feed
motor and wire harness.
Replace thermocouple.
Replace control box.
See page 15 for detailed instructions for
"High Ash Fuel Content Management"
Check connections on thermocouple or
replace if defective.
A flashing yellow light on the control box
indicates a problem with the thermocouple.
Replace control box.
Close the lid. If that doesn't work, adjust or
replace the switch or magnet
7050-146D
SANTA FE FREESTANDING
Corrective Action
19