Kenwood KDC-X7000DAB Instruction Manual page 25

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TROUBLESHOOTING
Symptom
Remedy
• Sound cannot be heard
• Reconnect the Android device.
• If in [HAND MODE], launch any media player
during playback.
• Sound output only from
• If in [HAND MODE], relaunch the current media
the Android device.
• Restart the Android device.
• If this does not solve the problem, the connected
• Make sure KENWOOD MUSIC PLAY APP is installed on
Cannot playback at
[BROWSE MODE].
• Reconnect the Android device and select the
• If this does not solve the problem, the connected
• Switch off the developer options on the Android
"NO DEVICE" or "READING"
keeps flashing.
• Reconnect the Android device.
• If this does not solve the problem, the connected
Playback is intermittent or
Turn off the power saving mode on the Android device.
sound skips.
• Reconnect the Android device.
"ANDROID ERROR" /
• Restart the Android device.
"NA DEVICE"
application on the Android device and start playback.
player application or use another media player
application.
Android device is unable to route the audio signal to
unit. (  25)
the Android device. (  10)
appropriate control mode.
Android device does not support [BROWSE MODE].
(  25)
device.
Android device does not support [BROWSE MODE].
(  25)
Symptom
Remedy
• Search from the Bluetooth device again.
No Bluetooth device is
• Reset the unit. (  3)
detected.
• Make sure you have entered the same PIN code to
Bluetooth pairing cannot
be made.
• Delete pairing information from both the unit and the
• Adjust the microphone unit's position. (  12)
Echo or noise is heard during
• Check the [ECHO CANCEL] setting. (  15)
a phone conversation.
• Reduce the distance between the unit and the
Phone sound quality is
poor.
• Move the car to a place where you can get a better
• Use voice calling method in a more quiet
Voice calling method is not
successful.
• Reduce the distance from the microphone when you
• Make sure the same voice as the registered voice tag
• Reduce the distance between the unit and the
Sound is being interrupted
or skipped during playback
• Turn off, then turn on the unit and try to connect
of a Bluetooth audio player.
• Other Bluetooth devices might be trying to connect to
• Check whether the connected Bluetooth audio player
The connected Bluetooth
audio player cannot be
controlled.
• Disconnect and connect the Bluetooth player again.
both the unit and Bluetooth device.
Bluetooth device, then perform pairing again. (  12)
Bluetooth device.
signal reception.
environment.
speak the name.
is used.
Bluetooth audio player.
again.
the unit.
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
ENGLISH
23

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