Placing A Call On Hold - Avaya 1230 User Manual

While on an active call
can also redirect the new call, decline the new call, transfer the new call,
or ignore the new call. For more information, see
page 103.

Placing a call On Hold

Use the Hold feature when you are talking to one contact and want to
perform another action, such as answer a new incoming call, transfer a
call, or initiate a new call. You can have a number of calls on hold at the
same time.
To place a call on hold:
Figure 21 on page 158
is placed on hold.
157
1. Press the
The LCD on hold icon flashes beside the
line on hold.
shows the IP Deskphone display area when a call
"Receiving a call" on
Hold fixed key.