Maintenance And Troubleshooting; Preventative Maintenance - Xerox WorkCentre Pro 412 Service Manual

7. Maintenance & Troubleshooting

7-1 Preventative Maintenance

The cycle period outlined below is a general guideline for maintenance. The example list is for an average
usage of 50 transmitted and received documents per day. Environmental conditions and actual use will vary
these factors. The cycle period given below is for reference only.
COMPONENT
ADF roller
Feed roller
Transfer
Toner CRU
Drum DRU
7-2 Diagnostics
This section describes methods and procedures to isolate the cause of a malfunction in the machine. This
machine displays diagnostic information on the LCD. In addition, it can perform a series of tests that allow the
machine to observe individual machine functions.
7-2-1 Error Messages.
Error Message
RETRY REDIAL?
COMM. ERROR
DOCUMENT JAM
DOOR OPEN
WorkCentre Pro 412
Launch Issue
Fuser
Description
The machine is waiting for the
programmed interval to automat-
ically re-dial.
A problem with the FAX commu-
nications has occurred.
Loaded document has jammed
in the feeder when document
jam occurred at ADF module
The side cover is not securely
latched.
Maintenance & Troubleshooting
REPLACEMENT CYCLE
20,00 pages
50,000 pages
50,000 pages
50,000 pages
6,000 pages
15,000 pages
Solution
You can press START to imme-
diately re-dial, or STOP to can-
cel the re-dial operation.
Try again.
Clear the document Jam.
Close the cover until it clicks in
place.
7-1