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Avaya Solution & Interoperability Test Lab
Application Notes for ClearOne Converge Pro VH20 with
Avaya Aura® Session Manager and Avaya Aura®
Communication Manager - Issue 1.0
These Application Notes describe the steps required to integrate the ClearOne Converge Pro
VH20 Conferencing Solution with Avaya Aura® Session Manager and Avaya Aura®
Communication Manager using a SIP interface.
Converge Pro products to create a complete audio conferencing system that is integrated with
an Avaya SIP telephony network. In this compliance test, Converge Pro VH20 provided SIP
connectivity for the Converge Pro 880T equipped with a speaker and microphone. The focus
of these Application Notes is on the interoperability between Converge Pro VH20, Session
Manager, and Communication Manager.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
JAO; Reviewed:
SPOC 9/20/2011
Abstract
Solution & Interoperability Test Lab Application Notes
©2011 Avaya Inc. All Rights Reserved.
The Converge Pro VH20 links other
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ClearOneVH20-SM

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Summary of Contents for Avaya ClearOne Converge Pro VH20

  • Page 1 Converge Pro products to create a complete audio conferencing system that is integrated with an Avaya SIP telephony network. In this compliance test, Converge Pro VH20 provided SIP connectivity for the Converge Pro 880T equipped with a speaker and microphone. The focus of these Application Notes is on the interoperability between Converge Pro VH20, Session Manager, and Communication Manager.
  • Page 2: Interoperability Compliance Testing

    Communication Manager using a SIP interface. The Converge Pro VH20 links other Converge Pro products to create a complete audio conferencing system that is integrated with an Avaya SIP telephony network. In this compliance test, Converge Pro VH20 provided SIP connectivity for the Converge Pro 880T equipped with a speaker and microphone.
  • Page 3: Reference Configuration

    Registrar/Proxy for SIP telephones and video endpoints.  Avaya Aura® System Manager used to configure Session Manager. In addition, ClearOne Converge Pro VH20 registered as a SIP endpoint to Session Manager. Converge Pro VH20 then connected to Converge Pro 880T, which provided connectivity to a speaker and tabletop microphone.
  • Page 4: Equipment And Software Validated

    4. Equipment and Software Validated The following equipment and software were used for the sample configuration provided: Hardware Component Version Avaya S8800 Servers and G650 Media Avaya Aura® Communication Manager Gateway 6.0.1 SP 3 Avaya Aura® Session Manager 6.1 (6.1.2.0-612004) Avaya Aura®...
  • Page 5 Maximum Off-PBX Telephones - SCCAN: 0 Maximum Survivable Processors: 313 (NOTE: You must logoff & login to effect the permission changes.) JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 5 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 6 Maximum Number of Expanded Meet-me Conference Ports: 300 (NOTE: You must logoff & login to effect the permission changes.) JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 6 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 7 Session Manager. In this configuration, the domain name is avaya.com. By default, IP-IP Direct Audio (shuffling) is enabled to allow audio traffic to be sent directly between IP endpoints without using media resources in the Avaya G650 Media Gateway.
  • Page 8 1 of IP Codec Set Codec Set: 1 Audio Silence Frames Packet Codec Suppression Per Pkt Size(ms) 1: G.711MU JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 8 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 9 Far-end Network Region field.  Enter the domain name of Session Manager in the Far-end Domain field. In this configuration, the domain name is avaya.com.  The DTMF over IP field should be set to the default value of rtp-payload.
  • Page 10 Preferred Minimum Session Refresh Interval(sec): 90 Disconnect Supervision - In? y Out? y XOIP Treatment: auto Delay Call Setup When Accessed Via IGAR? n JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 10 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 11 5.3 Configure Station for ClearOne Converge Pro VH20 The station and off-pbx-telephone station-mapping configuration shown in this section was automatically performed after creating the User in Session Manager as described in Section 6.7. In this section, simply verify the settings. Note that the User has to be added in Session Manager first before it can be viewed on Communication Manager.
  • Page 12 The configuration in this section will be performed under Routing and Session Manager listed within the Elements box. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 12 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 13 Domains on the left and clicking the New button (not shown) on the right. The following screen will then be shown. Fill in the following:  Name: The authoritative domain name (e.g., avaya.com)  Notes: Descriptive text (optional).
  • Page 14 The screen below shows addition of the BR-DevConnect location, which includes the Communication Manager and Session Manager. Click Commit to save the Location definition. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 14 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 15: Session Manager

    The domain used for the enterprise (e.g., avaya.com). Defaults can be used for the remaining fields. Click Commit to save each SIP Entity definition. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 15 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 16 JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 16 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 17: Communication Manager

    Time zone for this location. Defaults may be used for the remaining fields. Click Commit to save the SIP Entity definition. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 17 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 18 SIP Entity specified in Section 6.3.2 will be denied. Click Commit to save the Entity Link definition. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 18 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 19 Select CM from the drop-down field.  Node: Enter the IP address of the administration interface for Communication Manager. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 19 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 20 Enter the port number for SSH administration access (5022). Defaults can be used for the remaining fields. Click Commit to save the settings. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 20 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 21  CM System for SIP Entity Select the Communication Manager managed element. Click Commit to save the Application definition. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 21 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 22 Note: The Application Sequence defined for Communication Manager Evolution Server can only contain a single Application. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 22 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 23 Enter the password which will be used to log into System Manager  Confirm Password: Re-enter the password from above. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 23 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 24 The screen below shows the information when adding a new SIP user to the sample configuration. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 24 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 25 Enter extension number and select SIP domain. The screen below shows the information when adding a new SIP user to the sample configuration. Click Add. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 25 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 26 Sequence can be used for both the originating and terminating sequence. Set the Home Location field to the Location configured in Section 6.2. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 26 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 27  Delete Endpoint on Unassign of Endpoint: Enable field to automatically delete station when Endpoint Profile is un-assigned from user. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 27 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 28 Enter the IP address of the default gateway for Session Manager Use default values for the remaining fields. Click Commit to add this Session Manager. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 28 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 29 7. Configure ClearOne Converge Pro VH20 The configuration of Converge Pro VH20 was performed via the Converge Console. The Converge Pro VH20 used DHCP to obtain an IP address. Refer to [3] for additional information on configuring Converge Pro VH20.
  • Page 30 Select the IP Connection radio button. In the Available Addresses field, select the entry for Converge VH20 with the IP address obtained from DHCP. Click the Connect button. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 30 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 31 Select the Converge Pro VH20 in the left pane, and then click the SIP icon (in red) under the menu bar. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 31 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 32 Authorization Password. Next, configure the SIP Domain, the Proxy IP address/URL (i.e., Session Manager IP address), and the Proxy Port. Lastly, configure the SIP Transport method. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 32 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 33 Alternatively, this timer can be changed in the Communication Manager SIP trunk group to match the setting on Converge Pro VH20. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 33 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 34 Extension Dialing was set to 5 since 5-digit extensions were being used. Any dialing prefixes can be entered here too. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 34 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 35 There is no configuration required in the Audio Stream tab; however, it is shown here to show the Codec Priority of Converge Pro VH20. Click OK. JAO; Reviewed: Solution & Interoperability Test Lab Application Notes 35 of 38 SPOC 9/20/2011 ©2011 Avaya Inc. All Rights Reserved. ClearOneVH20-SM...
  • Page 36: Verification Steps

    8. Verification Steps This section provides the steps that may be performed to verify proper configuration of the ClearOne ConvergePro VH20 with Avaya Aura® Communication Manager and Avaya Aura® Session Manager. 1. Verify that the ClearOne ConvergePro VH20 has successfully registered with Session Manager.
  • Page 37 2. Place an incoming call to the ConvergePro VH20 and verify two-way audio. 3. Place an outgoing voice call from the ConvergePro VH20 to an Avaya IP telephone and verify that the call completes with two-way audio. 9. Conclusion These Application Notes have described the administration steps required to integrate the ClearOne Converge Pro VH20 with Avaya Aura®...
  • Page 38 2011 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.