Panasonic KX-TG5240AL Operating Instructions Manual page 91

TG5240AL.fm Page 91 Friday, June 11, 2004 5:22 PM
Problem
You cannot have a
conversation using the
headset.
Answering System
Problem
The Answering System is on,
but incoming messages are
not recorded.
" " flashes and the
FULL
ANSWER ON indicator flashes
rapidly. No new messages are
recorded.
You cannot access a mailbox
from the base unit or the
handset.
You cannot access a mailbox
from a touch tone phone.
When you play back
messages or turn on the
Answering System, the base
unit and handset announce the
wrong day and time.
Troubleshooting
Cause & Remedy
• Make sure the optional headset is connected
properly (p. 77).
• If "SP-phone" is displayed on the handset,
press [C] to switch to the headset.
• Please use only the Panasonic KX-TCA88AL
headset.
Cause & Remedy
• The recording time is set to "Greeting only".
Select "1 minute", "2 minutes" or "3 minutes"
(p. 26).
• Memory is full. Erase unnecessary messages
(p. 70).
• Memory is full. Erase unnecessary messages
(p. 70).
• If more than one other user is using the
handset and/or base unit, you may not be
able to access the mailbox. Try again later.
• If another user is listening to messages or the
Answering System is handling a call, you
cannot access the mailbox. Try again later.
• Make sure you entered the correct remote
code (p. 74).
• If "Enter Mailbox password" is heard, Mailbox 2
or 3 has a password which must be entered
(p. 65).
• The Answering System may not respond if the
tones are too short to activate the unit. Press
each button firmly.
• The Answering System is off. Turn it on
(p. 76).
• The date and time may be set incorrectly. Set
the date and time again (p. 17).
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