When A Function Does Not Work, Check Here Before Requesting Help - Panasonic KX-FPC165 Operating Instructions Manual

When a function does not work, check here
before requesting
General
Problem
I cannot make and receive
calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The unit displays the following
though the paper is inserted.
CHECK PAPER
The other party complains
they only hear a fax tone and
cannot talk.
The
REDIAL/PAUSE
does not function properly.
The receive mode does not
function properly.
During programming, I cannot
enter the code, ID number or
password.
The ink film runs out quickly.
The unit beeps.
help!
The power cord or telephone line cord is not connected.
Check the connections (p. 16).
If you used a splitter to connect the unit, remove the
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
The dialing mode setting is wrong. Change the setting of
feature #13 (p. 81).
Disconnect the unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel
to have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
The ringer volume is set to off. Adjust it (p. 23, 24).
The ring setting of feature #06 is set to "RINGER OFF".
Change to another ring setting (p. 80).
The paper is inserted halfway. Insert it correctly (p. 15)
and press
FAX ONLY mode is set. Tell the other party the number is
only used for faxes.
Change to TAD/FAX mode (p. 62), TEL mode (p. 52) or
TEL/FAX mode (p. 54).
If you use a distinctive ring service, turn AUTO ANSWER
off so that the fax machine is in TEL mode.
If you use a distinctive ring service, make sure you have
set the same ring pattern assigned by the telephone
company (p. 58).
button If this button is pressed during dialing, a pause will be
inserted. If pressed immediately after a dial tone is
obtained, the last number dialed will be redialed.
A Distinctive Ring pattern of feature #31 is set (p. 58).
TEL/FAX mode is set (p. 54, 55).
All or part of the numbers are the same. Change the
number: feature #11 (p. 81), #41 (p. 84), #51 and #52
(p. 85).
The HELP printing function, copy function, and reports
also use ink film.
Recording paper or ink film has run out. Press
stop the beeps and install paper/ink film.
For fax advantage assistance, call 1-800-435-7329.
Cause & solution
SET to clear the message.
Operations
STOP
(continued)
to
91