Warranty And Maintenance; Regulatory Compliance - Lenovo G7028 Product Manual

Warranty and maintenance

The RackSwitch G7028 comes with a limited 3-year hardware warranty with Next Business Day (NBD),
9x5, Customer Replaceable Unit (CRU) warranty service and includes a 3-year software license, which
provides entitlement to upgrades over that period. The following optional warranty and maintenance
upgrades are available for the RackSwitch G7028 through Lenovo service upgrade offerings:
Warranty service upgrades (3, 4, or 5 years):
24x7 onsite repair with 2-hour target response time
24x7 onsite repair with 4-hour target response time
9x5 onsite repair with 4-hour target response time
Maintenance (post-warranty) service offerings (1 or 2 years):
24x7 onsite repair with 2-hour target response time
24x7 onsite repair with 4-hour target response time
9x5 onsite repair with 4-hour target response time
9x5 onsite repair with next business day target response time
Remote Technical Support (RTS) services (1 or 3 years)
RTS provides comprehensive technical call center support. RTS can reduce problem resolution
time, which decreases the cost to address technical problems and increases uptime.
Lenovo service upgrade offerings are country-specific; that is, each country might have its own service
types, service levels, response times, and terms and conditions. Not all covered types of Lenovo service
upgrade offerings might be available in a particular country.
For more information about the Lenovo service upgrade offerings that are available in your country, see the
Lenovo Services Product Selector at this website:
https://www-304.ibm.com/sales/gss/download/spst/servicepac
The options that are installed in the switch assume the switch's base warranty and any Lenovo warranty
service upgrade for the switch.

Regulatory compliance

The switch conforms to the following regulations:
Safety certifications:
UL60950-1
CAN/CSA 22.2 No.60950-1
TUV/GS to EN 60950-1
IEC 60950-1, all country deviations
CNS 14336-1
Argentina Smark to IEC 60950-1
GB4943.1-2011
EAC
NOM-019
Electromagnetic compatibility certifications:
FCC 47CFR Part 15 Class A
EN 55022 Class A
ICES-003 Class A
VCCI Class A
AS/NZS CISPR 22 Class A
CISPR 22 Class A
EN 55024
KCC Class A
CE
Environmental: Reduction of Hazardous Substances (ROHS) Directive 2011/65/EU
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