Troubleshooting - Canon VIXIA HV30 Instruction Manual

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Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealer
or a Canon Service Center if the problem persists.
Power Source
Problem Solution
QJ
• Camcorder will not turn on.
Battery pack is exhausted. Replace or charge the battery pack.
18
• The camcorder switches off
by itself.
Attach the battery pack correctly.
• The cassette compartment
cover will not open.
• The LCD/viewfinder switches
on and off.
The charge indicator flashes Charging has stopped because the compact power adapter or
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rapidly (about twice per the battery pack is faulty.
second).
• Battery pack will not charge. Charge the battery pack in temperatures between 0 °C and
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• The charge indicator flashes
40°C (32 OF and 104 OF).
very slowly (about once every
Battery packs become hot with use and may not charge. When -
2 seconds).
the battery pack is outside the charging temperature range, the
CHARGE (charge) indicator will flash irregularly. The charging
will start once the battery pack temperature is below 40°C
(104 OF).
The battery pack is damaged. Use a different battery pack. -
Recording/Playback
Problem Solution
QJ
Buttons will not work. Turn on the camcorder.
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Load a cassette. 20
Abnormal characters appear on Disconnect the power source and reconnect it after a short time.
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the screen. The camcorder
If the problem still persists, disconnect the power source and
does not operate properly.
press the RESET button with a pointed item. Pressing the
RESET button resets all settings.
"~ " flashes on the screen. Load a cassette.
20
"<Cs;J"
flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack.
18
"[i] "
flashes on the screen. Condensation is detected. See reference page.
95
The lens cover is not
Turn the camcorder off and then on again.
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completely open.
"~" flashes red on the screen. The camcorder malfunctions. Consult a Canon
Service Center.
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"REMOVE THE CASSETTE"
Remove the cassette and reinsert it.
20
appears on the screen.
The wireless controller will not
Set [WL.REMOTE] to [ON]. 44
work.
The battery of the wireless controller is exhausted. Replace the 21
battery.
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