Voicemail-To-Email - Polycom VVX 300 User Manual

This helpful tool enables you to manage your phone and settings through an easy-to-use Web based portal.
LOGGING IN
1. Go to https://phone.epbFi.com
2. Enter your phone number.
3. Enter your password (same as your voicemail PIN).
DASHBOARD PAGE
This displays new voice messages, recent received and missed calls, contacts and settings you have applied to
your phone.
MESSAGES & CALLS
• The Messages tab displays new and saved voice messages. Play, delete or mark as heard/unheard.
• Missed Calls, Dialed Calls and Received Calls show you all your recent call activity.
CALL MANAGER
• The Summary tab of Call Manager provides a description of what will happen to your incoming calls.
• The other tabs enable you to change the settings of your call coverage, including Call Forwarding, Do Not
Disturb and Find Me/Follow Me.
CHANGE PASSWORD
1. Go to Settings page.
2. Click Change Password next to Account Password.
3. Enter your new password in the Confirm Password box.
4. Re-enter your new password.
5. Click Change Password.
CONFIGURE PHONE KEYS
1. Select the Settings page.
2. Click on the Set Keys link.

VOICEMAIL-TO-EMAIL

1. Log into CommPortal.
2. Click the Settings tab.
3. Click Messages tab under settings.
4. Check the Forward Messages as Emails check box.
5. Click on the text Add an Email Address.
6. Enter your email address. If you want to leave the message in the inbox, check the Leave Original in Inbox check
For more information, visit epb.com/customer-support/business-support or call 423-648-1500, option 2
COMMPORTAL WEB INTERFACE
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