box. (This will NOT clear when you check your email messages, you will have to go and delete them thru the
phone or CommPortal).
7. Click Apply for your changes to work.
DELETE MESSAGES FROM IN BOX
1. Login to CommPortal.
2. Click the Messages & Calls tab. Here you can listen, delete or forward messages to another voicemail box or an
email. You can even reply if you have microphone set up on your computer.
3. To delete, click the X to the right of each message you want to delete. That message will be sent to the Deleted
tab, where it will stay for a specified amount of time.
4. To permanently delete messages, go to the Deleted tab and click the X to the right of message.
5. Under both the Messages & Deleted tabs you have the option to delete all at one time. Click the Delete All tab
at bottom left of each screen.
For more information, see the Help Section under the gear icon in the upper right hand corner of the
CommPortal screen.
SET THE LANGUAGE
Your phone supports several languages that you can choose to display. Check with your system administrator to find
out which languages are supported on your phone.
To change the language:
1. Navigate to Settings > Basic > Preferences > Language.
2. From the Language screen, select a language. The language on your phone updates automatically.
SET THE TIME AND DATE DISPLAY
To update the time and date display:
1. Navigate to Settings > Basic > Preferences > Time & Date.
2. From the Time & Date screen, do one of the following:
a. Select Clock Date to change the date format.
b. Select Clock Time to change the time format.
c. Select Clock Order to change the order of the time and date display.
3. From the Clock Date, Clock Time, or Clock Order screen, select the format you want.
SELECT A BACKGROUND PICTURE
To change the background picture:
1. Navigate to Settings > Basic > Preferences > Background. The Background screen is displayed. Depending
how your system is set up, you might have to navigate to Settings > Basic > Preferences > Background > Select
Background. The Select Background screen is displayed instead.
For more information, visit epb.com/customer-support/business-support or call 423-648-1500, option 2
CUSTOMIZE YOUR PHONE
6
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