Viking FDBB5361 Service Manual
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Service
®
Preferred Service
Manual
This manual is to be used by qualified appliance technicians only. Viking
does not assume any responsibility for property damage or personal
injury for improper service procedures done by an unqualified person.
Built-In
Bottom-Mount
Refrigerator /
This Base Manual covers general and
specific information including, but not
limited to the following models:
Freezer
FDBB5361
VCBB5361
SMR-0018
MAY 2012

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Summary of Contents for Viking FDBB5361

  • Page 1 Service ® Preferred Service Manual This manual is to be used by qualified appliance technicians only. Viking does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person. Built-In Bottom-Mount Refrigerator /...
  • Page 2: Table Of Contents

    Drain Pan Heater ..........29 Schematic .............. 53 Service Procedures ........30 Wiring Diagram ............54 Program Modes ............. 30 Program Mode A ............ 30 Display Ref Temperature ........30 Display Frz Temperature ........30 Defrost mode selection ........30 ©2012 Viking Preferred Service...
  • Page 3: Important Information

    CAUTION This symbol alerts you to hazards that can kill VIKING will not be responsible for any injury or or hurt you and others. All safety messages will property damage from improper service procedures.
  • Page 4: Warnings

    Keep doors closed until appliance is completely installed and secured per installation instructions. Use two or more people to move and install appliance. Failure to do so can result in death or serious injury. ©2012 Viking Preferred Service...
  • Page 5: General Information

    VIKING RANGE CORP. LISTED HOUSEHOLD GREENWOOD, MISSISSIPPI 38930 REFRIGERATOR 35NN MODEL/MODELE VCBB5361LSS 4.50 R134a NUMBER/NUMERO SERIAL/SERIE 021512R10000264 115 VAC/60 HZ NUMBER/NUMERO AMPS: 9.9 PE920095 ©2012 Viking Preferred Service...
  • Page 6: Operation

    To activate the confirmation beep press and CONTROLS” pad is pressed. Once activated, hold "ACTIVATE CONTROLS" pad for three pad remains programmable for at least ten seconds, three long beeps will be heard, minutes confirming activation. ©2012 Viking Preferred Service...
  • Page 7: Fast Cool

    Max Frz is enabled by pressing This causes the control to ACTIVATE and releasing the "ACTIVATE temporarily (factory setting is 4 hours) change CONTROLS CONTROLS" pad and then Pressing the current refrigerator set point to 33 ©2012 Viking Preferred Service...
  • Page 8: Forced Pull-Down (Forced Compressor Start)

    "dEF" in the seven segment displays, as immediately energize the shown above. When defrost is complete the appropriate outputs in an effort to reach both displayed "dEF" will again be replaced with of the cut-out temperatures (refrigerator and displayed temperature numerals. freezer). ©2012 Viking Preferred Service...
  • Page 9: Showroom Mode

    To enter Sabbath mode, press and audibly displayed. ACTIVATE hold "ACTIVATE CONTROLS" pad CONTROLS then press and hold "DISPLAY OFF" pad, together for three DISPLAY seconds this will cause an audible three beeps, signifying that Sabbath mode has been entered. ©2012 Viking Preferred Service...
  • Page 10: Fahrenheit To Celsius

    Fahrenheit, to change to Celsius, ACTIVATE CONTROLS press and hold "ACTIVATE CONTROLS" and then press and hold "DISPLAY OFF" for three DISPLAY seconds and F will change to To change back to Fahrenheit, repeat same steps. ©2012 Viking Preferred Service...
  • Page 11: Display Panel Operation

    “ALARM OFF” pad for 3 sec- onds. "DISPLAY OFF" Pad Deactivates control panel except for Press “DISPLAY OFF” pad to de- "ACTIVATE CONTROLS" and "DIS- activate display. Press “ACTIVATE PLAY OFF" pads CONTROLS” pad to reactivate ©2012 Viking Preferred Service...
  • Page 12: Temperature Control Operation

    Cut-out and cut-in temperature values must be reached and maintained for 15 seconds before output state will change (digital delay). Refrigerator and freezer control calibration can be adjusted in Program Mode A. ©2012 Viking Preferred Service...
  • Page 13: Disassembly

    Ensure all ground wires are connected before certifying unit as repaired and/or operational. Parts Location–Control Panel Upper Grill Assembly Control Panel Overlay Switch High Voltage Board Power Disconnect Switch Low Voltage Board Inverter ©2012 Viking Preferred Service...
  • Page 14: Upper Grille Assembly

    2. Pull control panel from securing tabs. Remove 1/4" screw on each side Securing tab Securing tab 3. Lower the control panel. Take caution with 3. Remove the grille assembly the ribbon cable to prevent damage. ©2012 Viking Preferred Service...
  • Page 15: Control Panel (Continued)

    (see Air Grille and Control Panel Removal sections, Page 14). 2. Disconnect overlay switch from control. Overlay Switch Release tab and pull connector out of socket. ©2012 Viking Preferred Service...
  • Page 16: Overlay Switch (Continued)

    To check low voltage board, refer to chart on Page 48. 3. Reverse procedure to reinstall High voltage board is now accessible. To check high voltage board, refer to chart on Page 47. 3. Reverse procedure to reinstall. ©2012 Viking Preferred Service...
  • Page 17: Power Disconnect Switch

    “0” position and 0 VAC Molex A should be measured when in the “|” position. Molex 2. Switch bracket is mounted on electronics box with two 1/4" hex head screws. 3. Reverse procedure to reinstall. Molex C ©2012 Viking Preferred Service...
  • Page 18: Inverter (Continued)

    Condenser Fan relay closes to E4 on the High Voltage Board. 1. To access the condenser fan assembly, remove upper air grill assembly, remove Condenser Fan control panel assembly (see Air Grill and Control Panel Removal sections, Page 14). ©2012 Viking Preferred Service...
  • Page 19: Parts Location-Refrigerator Compartment

    To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test procedures require power to be connected. Ensure all ground wires are connected before certifying unit as repaired and/or operational. Parts Location–Refrigerator Compartment Light Assembly Plasma Cluster Fan Assembly Fresh Food Thermistor ©2012 Viking Preferred Service...
  • Page 20: Light Assembly

    Fresh Food Fan Assembly The unit uses a fan to circulate air through the refrigerator compartment. Fresh FoodFan 1. To access, remove shelves, remove covers in upper left and right rear corners. 4. Reverse procedure to reinstall. Corner covers ©2012 Viking Preferred Service...
  • Page 21: Fresh Food Thermistor

    Damage to membrane func- airborne bacteria tion stops the cell from multiplying Plasma Cluster™ The Plasma Cluster™ ion air purifier uses ions to eliminate airborne bacteria, mold spores, and food odors without having to be replaced. ©2012 Viking Preferred Service...
  • Page 22: Parts Location - Freezer Compartment

    Ensure all ground wires are connected before certifying unit as repaired and/or operational. Parts Location – Freezer Compartment Icemaker Freezer thermistor Evaporator fan Water Valve Drain pan heater Service fan ©2012 Viking Preferred Service...
  • Page 23: Ice Maker (Shown Here With Cover Off)

    Shutoff arm the ice. As soon as the ice is loose enough to move, the ejector pushes the ice out of the mold during the second half of the first ©2012 Viking Preferred Service...
  • Page 24 If voltage is present and water is not dispensed verify water supply and fill rate. Poor water quality can cause ice maker to fail or produce unacceptable cubes. Install a water filter ©2012 Viking Preferred Service...
  • Page 25 Attached to support Motor Separate from heater 16,100 Module Voltage checks with motor or test light power to icemaker Test Points Component Line Voltage 0 Volts Module Power On Power Off Bimetal Open Closed Heater Motor Water valve ©2012 Viking Preferred Service...
  • Page 26: Thermal Cut Out (Tco)

    Evaporator fan is now accessible. 1. To access the evaporator fan motor, open and remove freezer door (press release clips forward on door glides to disengage door). Evaporator fan Freezer Door Release clip Defrost heater ©2012 Viking Preferred Service...
  • Page 27: Defrost Heater

    The defrost terminator is a bimetal switch that is normally open. Below 20º +/- 8.5º F, the terminator is closed. In order to test, first switch the main power switch to OFF, then locate the brown wire on E5 of the HV ©2012 Viking Preferred Service...
  • Page 28: Freezer Thermistor

    To access the freezer thermistor, open and remove freezer door (see Evaporator Fan Access section, Page 26). The freezer thermistor is now accessible. Remove screws and disconnect wiring. Freezer Thermistor ©2012 Viking Preferred Service...
  • Page 29: Drain Pan Heater

    If the switch is closed and no voltage is supplied, verify wiring, power disconnect switch has not been turned “ON”, and supply voltage. If voltage is supplied, the float switch is closed, and the heater does not energize, replace the heater. ©2012 Viking Preferred Service...
  • Page 30: Service Procedures

    (maximum) in one hour increments. This readout will reflect instantaneous temperature changes on the freezer Conventional defrost must first be selected as thermistor as shown in illustration, next shown in previous step. column. ©2012 Viking Preferred Service...
  • Page 31: Compressor Low Speed Frequency

    "REFRIGERATOR" on display. Next Press and release "HIGHER or LOWER" which will result in HIGHER displaying degrees in Fahrenheit. For the refrigerator section this LOWER should be set to 6 F (see Table 1 ©2012 Viking Preferred Service...
  • Page 32: Adjust Cut-Out Hysteresis

    "ALARM OFF" and then"LOWER" release "ACTIVATE CONTROLS" one time pad at the same time for three which will result in "PrA" being displayed. You seconds, the display will change to are now back in Mode A. HIGHER "COH". ©2012 Viking Preferred Service...
  • Page 33: Display Software Version

    Mode A and returned to normal operation. Failure to do this will cause system to time out after 10 minutes and any changes will be lost. ©2012 Viking Preferred Service...
  • Page 34: Adjust Refrigerator Temperature Offset

    2 hours. Range is 1 to 20 hours in 1 hour increments. in 1 hour increments. HIGHER HIGHER The duration is adjusted using the The duration is adjusted using the "HIGHER and LOWER" pads. "HIGHER and LOWER" pads. LOWER LOWER ©2012 Viking Preferred Service...
  • Page 35: Adjust Door Open Alarm Delay

    This actions. is a factory only adjustment. If you see "Cdt" in the display, immediately exit Mode B by holding "ACTIVATE CONTROLS" for three seconds until you get three audible beeps. Return to your previous actions. ©2012 Viking Preferred Service...
  • Page 36: Exiting Mode B

    This indicates that you have left Mode B and returned to normal operation. Failure to do this will cause system to time out after 10 minutes and any changes will be lost. ©2012 Viking Preferred Service...
  • Page 37: Program Mode C

    "REFRIGERATOR" indicator because it is an All Refrigerator) While in Mode C, press and hold "MAX FRZ" and and then hold the "LOWER" pad for three seconds, this will result in the display LOWER changing to "FLL". ©2012 Viking Preferred Service...
  • Page 38: Adjust Refrigerator Upper Temperature Limit

    LOWER" pads will increase exit Mode C by holding "ACTIVATE HIGHER or decrease the set point, which CONTROLS" for three seconds until you get should be set at 47 three audible beeps. Return to your previous LOWER actions. ©2012 Viking Preferred Service...
  • Page 39: Defrost Start Delay

    This adjustment is not a field adjustment and should not be performed by technicians. This is a factory only adjustment. If you see "Pt" in the display, immediately turn power switch to OFF. Turn power back on and start over. ©2012 Viking Preferred Service...
  • Page 40: Alarms

    "ALARM OFF" once will 15 seconds of the open thermistor condition being clear the "HIGH TEMP" off the screen and the zone corrected and temperature control reverts back to indicator will stop flashing. normal operation. ©2012 Viking Preferred Service...
  • Page 41: Shorted Thermistor Alarm

    15 seconds of the open thermistor condition being These actions will not clear the visual "DOOR" corrected and temperature control reverts back to alarm, that can only be cleared by shutting the normal operation. doors and allowing the control to reset it. ©2012 Viking Preferred Service...
  • Page 42: Table 1 - Model Types

    Service Procedures TABLE 1 - Model types Model Model Freq user user Offset Offset Cut-In Cut- Cut-In Cut- Type Code default default temp temp BM36 SxS42 SxS42D SxS48 SxS48D AF30 AF36 AR30 AR36 ©2012 Viking Preferred Service...
  • Page 43: Door Stop Adjustment

    Note: The clear section of the light cover is considered the back section. Reconnect power or turn power disconnect switch to the “ON” position. Door Hinge Adjustment Removal of the upper grill assembly allows access to door hinge for adjustment. ©2012 Viking Preferred Service...
  • Page 44: Height Adjustment

    6. Reverse procedure for reinstallation. Height Adjustment Removal of the kickplate allows access to rollers and stabilizing legs for height Note: DO NOT use an electric device. Over adjustment. tightening can cause damage. ©2012 Viking Preferred Service...
  • Page 45 Service Procedures 4. Using a 5/16” head wrench, turn the rear (R) adjustment screws to raise or lower the rear of the refrigerator. Note: DO NOT use an electric device. Overtightening can cause damage. 5. Reinstall kickplate. ©2012 Viking Preferred Service...
  • Page 46: Diagnostics

    12 minutes. • If inverter still shows no flash code and compressor is OFF, change the inverter. • If the inverter shows no flash code and the compressor is ON, diagnostic function is not working properly. ©2012 Viking Preferred Service...
  • Page 47: High Voltage Board

    E10-E11 115 VAC E5 Defrost Terminator Ground E6 Defrost Heater Neutral In (lights) E12-E11 N/A Neutral Out (lights) E13-E11 115 VAC E12 Neutral in Aux Heater (Dis- E14-E11 115 VAC penser units only) E13 Light Relay ©2012 Viking Preferred Service...
  • Page 48: Low Voltage Board

    P4-15 Light enable relay 17.8 vdc - 38 See Note 2 vdc, ref to chas- below sis ground NOTE 1 : Requires an oscilloscope to measure NOTE 2 :DC voltage- load of meter can affect measurement ©2012 Viking Preferred Service...
  • Page 49: Troubleshooting Guide

    Frost on evaporator Defrost thermostat Verify thermostat is closing Evaporator fan Check connection and possible short open condition Defrost heater Unit running and no lights Sabbath Mode Verify operation of Sabbath Mode Open circuit Repair/replace wiring ©2012 Viking Preferred Service...
  • Page 50 Adjust water fill screw, level ice maker or refrigerator, reduce water pressure, or replace water valve or ice maker Leaky water valve Tighten connections or replace water valve Temperature Problems Action Freezer too warm Adjust freezer setting or repair refrigerator ©2012 Viking Preferred Service...
  • Page 51 Closed thermostat (won’t open above 32˚F) Replace thermostat Thermostat out of calibration Replace thermostat Heater not staked in mold Replace ice maker Won’t cycle test with power available Replace ice maker Won’t eject ice with power available Replace ice maker ©2012 Viking Preferred Service...
  • Page 52: Wiring Diagrams And Schematics

    Wiring Diagrams Wiring and Component Testing High Voltage Board Chart for cable view layout ©2012 Viking Preferred Service...
  • Page 53: Schematic

    Defrost Heater Automatic Defrost Ice Maker Terminator Bottom Mullion Heater Service connection for service Float Switch Water Fill Freezer Section Valve Door / Light Bottom of Switch Cabinet Service Fan Drain Pan Heater Drain Pan 24 VDC ©2012 Viking Preferred Service...
  • Page 54: Wiring Diagram

    Wiring Diagrams UPPER SECTION © 2012 Viking Preferred Service...
  • Page 55 Wiring Diagrams LOWER SECTION © 2012 Viking Preferred Service...

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Vcbb5361

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