Warranty Terms - Empire Comfort Systems OP36FP32MN-3 Installation Instructions And Owner's Manual

Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the
periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated
safely, in accordance with the instructions in the owner's manual. This warranty applies to the original purchaser only and
is not transferable. All warranty repairs must be accomplished by a qualified gas appliance technician.
Limited Five-Year Parts Warranty – All Components
(Except Remote Controls, Thermostats, Accessories
and Replacement Parts)
• Should any part fail because of defective workmanship
or material within five years from the date of purchase,
Empire will repair or replace at Empire's option.
Limited One-Year Parts Warranty – Remote Controls,
Thermostats, Accessories, and Parts
• Should any remote control, thermostat, accessory, or
other part fail because of defective workmanship within
one year from the date of purchase, Empire will repair or
replace at Empire's option.
Duties of the Owner
• The appliance must be installed by a qualified installer
and operated in accordance with the instructions furnished
with the appliance.
• A bill of sale, cancelled check, or payment record should
be kept to verify purchase date and establish warranty
period.
• Ready access to the appliance for service.
33858-1-0615

WARRANTY TERMS

What Is Not Covered
• Damages that might result from the use, misuse, or
improper installation of this appliance.
• Travel, diagnostic costs and freight charges on
warranted parts to and from the factory.
• Claims that do not involve defective workmanship or
materials.
• Unauthorized service or parts replacements.
• Removal and reinstallation cost.
• Inoperable due to improper or lack of maintenance.
How To Get Service
• To make a claim under this warranty, please have your
receipt available and contact your installing dealer. Provide
the dealer with the model number, serial number, type
of gas, and purchase verification. The installing dealer
is responsible for providing service and will contact the
factory to initiate any warranted parts replacements.
Empire will make replacement parts available at the
factory. Shipping expenses are not covered.
• If, after contacting your Empire dealer, service received
has not been satisfactory, contact: Consumer Relations
Department, Empire Comfort Systems Inc., PO Box
529, Belleville, Illinois 62222, or send an e-mail to info@
empirecomfort.com with "Consumer Relations" in the
subject line.
Your Rights Under State Law
• This warranty gives you specific legal rights, and you
may also have other rights, which vary from state to state.
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