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Starcom Systems Kylos User's Manual Manual

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Kylos & Compact User's Manual Guide
Starcom GPS Global Solutions
Kylos & Kylos Compact
User's Manual Guide
Version 2.0

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Summary of Contents for Starcom Systems Kylos

  • Page 1 Kylos & Compact User’s Manual Guide Starcom GPS Global Solutions Kylos & Kylos Compact User’s Manual Guide Version 2.0...
  • Page 2 Kylos and Kylos Compact Users Guide October 2015 COPYRIGHT © STARCOM GPS GLOBAL SOLUTIONS, ALL RIGHTS RESERVED. Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder. Distribution of this work, or of a derivative thereof, in any standard (paper) book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder.

  • Page 3: Table Of Contents

    Inserting the SIM card (Kylos) Attaching the battery (Kylos) Connecting the unit to the computer (Kylos) Inserting the SIM card (Kylos Compact) Connecting the unit to the computer (Kylos Compact) Configuring the unit Network settings Transmission Rates settings Hardware settings Saving the configuration...
  • Page 4 Kylos and Kylos Compact Users Guide Unit Status 6 Installation Kylos Installations Kylos Compact 7 Monitoring Home Resources Units Groups Users Perimeters Plans Monitor Reports Scheduled reports Profile Help Appendix A – Unit Communication in Starcom Systems Appendix B – Contacts www.starcomgpsglobal.com...

  • Page 5: 1 Introduction Kylos

    As a small, stable, autonomous device Kylos gives you full control of all possible events. Thanks to its built in sensors, you have a complete knowledge of your merchandise condition and location at any given moment.

  • Page 6: Introduction Kylos Compact

    Kylos and Kylos Compact Users Guide Introduction Kylos Compact The Kylos Compact device by Starcom Systems is a sophisticated portable GPS tracker, designed for the purpose of keeping track and determining the location of assets and possessions as well as keeping your family members and pets safe.

  • Page 7: Package Contents Kylos

    2 Package Contents Kylos 1. Kylos unit 2. Kylos USB programming cable 3. Unit key 4. AC charger WARNING: Use only the charger provided by SGS to charge the Kylos battery. Using any other charger could damage your device or battery. www.starcomgpsglobal.com...

  • Page 8: Package Contents Kylos Compact

    Package Contents Kylos Compact 1. Kylos Compact unit 2. Kylos Compact USB programming cable 3. AC charger WARNING: Use only the charger provided by Starcom Systems to charge the Kylos Compact battery. Using any other charger could damage your device or battery. www.starcomgpsglobal.com...

  • Page 9: Product Description Kylos

    Kylos device. Sensors Kylos incorporates several sensors to monitor and report various event types. Kylos also allows connecting external sensors of the same version as its internal sensors. Light sensor – detects a change of light inside the container (e.g.

  • Page 10: Audible Signals (Kylos)

    Kylos and Kylos Compact Users Guide Audible signals The unit uses audible signals (beeps) to announce its activity. When you insert the battery in the device, it will sound one (1) audible signal (beep), to indicate that it was activated.

  • Page 11: Technical Specifications (Kylos)

    Kylos and Kylos Compact Users Guide Technical specifications Battery Type Lithium-ion Power 3.7V 1,1800mAh Temperature Operational -20°C to 60°C Storage -40°C to 85°C Operating Humidity Up to 90% Measurement 75 x 62 x 31, 75 grams Cellular Modem Quad Band (850, 900, 1800, 1900).

  • Page 12: Product Description Kylos Compact

    3. LED 4. Power button 5. Micro USB connector Sensors Kylos Compact incorporates several sensors to monitor and report various event types. Light sensor – detects a change of light around the unit (e.g. breaking into the package). Acceleration sensor – detects impacts to the unit.

  • Page 13: Buttons And Led (Kylos Compact)

    Kylos and Kylos Compact Users Guide Buttons and LED Emergency button – button which sends an emergency alert. Power button – button which serves to turn the device on and off, and to test the battery status. LED indicators – the LED indicator will light up when the unit is charging or operating.

  • Page 14: Technical Specifications (Kylos Compact)

    Kylos and Kylos Compact Users Guide Technical specifications Battery Type Lithium-ion Power 3.7V, 400 mAh Temperature Operational -20°C to 60°C Storage -40°C to 85°C Operating Humidity Up to 90% Measurement 60 x 33 x17 mm, 60 grams Cellular Modem GSM/GPRS (default)

  • Page 15: Industry Approvals And Certifications

    Kylos and Kylos Compact Users Guide Industry approvals and certifications For available certificates, see: https://trello.com/b/YrNJfXNd/certificates www.starcomgpsglobal.com...

  • Page 16: Configuration

    Kylos and Kylos Compact Users Guide Configuration Downloading the Software Download the Installer application setup file and update available at: https://trello.com/c/k8Z8QHzZ/1-installer-application-download Installing the Software Locate the folder where you saved the installer setup file. Double-click the InstallSetup.exe. The Open File dialog box appears.
  • Page 17 Kylos and Kylos Compact Users Guide Click Next. The Select Destination Location window appears www.starcomgpsglobal.com...
  • Page 18 Kylos and Kylos Compact Users Guide Click Next. The Select Components window appears. Click Next. The Select Start Menu Folder window appears. www.starcomgpsglobal.com...
  • Page 19 Kylos and Kylos Compact Users Guide NOTE: Select Don’t create a Start Menu folder checkbox, if you do not want to create a start menu folder. Click Next. The Ready to install window appears. Click Install. The installation starts and a progress bar appear in the window, indicating the progress of the installation.

  • Page 20: Installing The Update

    Kylos and Kylos Compact Users Guide When the installation is complete, the Completing the Starcom Installer Application Setup Wizard window appears. Click Finish. Installing the Update To install the Installer update software, locate the folder where you saved the update file. Double-click IUpdate.exe. The Open File dialog box appears.
  • Page 21 Kylos and Kylos Compact Users Guide Click Run. The Starcom Installer Update window appears. Verify that the Destination folder points to the location where the Starcom Installer software is installed and click install. A Windows Security dialog box appears. Click Yes. The Confirm file replace dialog box appears.

  • Page 22: Installing The Cable Driver

    Kylos and Kylos Compact Users Guide The Starcom Installer Update window closes, when the update is complete. Installing the cable driver The Kylos Compact cable driver can be downloaded from the following link: http://www.ftdichip.com/Drivers/VCP.htm Download the driver for the proper Windows version.

  • Page 23: Inserting The Sim Card Kylos

    Kylos and Kylos Compact Users Guide Inserting the SIM card Kylos Remove the plastic cover from the unit. Gently push and pull back the plastic SIM card holder to release and open the SIM card slot. Raise it to an upright position.
  • Page 24 Kylos and Kylos Compact Users Guide Insert the SIM card in the SIM card slot with its gold contacts facing down and its cut-off corner facing out the SIM card slot, as shown in the following image. Lower the SIM card holder back to the horizontal position. Gently press and push the SIM card holder forward to snap it back into place.

  • Page 25: Attaching The Battery Kylos

    Kylos and Kylos Compact Users Guide Attaching the battery Kylos NOTE: Before installation, please verify that the battery is fully charged. Charge the battery for at least 12 hours prior to first use. After that, charge the battery for at least 6 hours before each use.

  • Page 26: Connecting The Unit To The Computer Kylos

    Kylos and Kylos Compact Users Guide Connecting the unit to the computer Kylos Connect the USB cable connector to the USB port on your computer. Connect the 5 pin connector to the unit, so that the 2 pins on the cable are pointed towards the upper part of the unit and the 3 pins on the cable point towards the battery.

  • Page 27: Inserting The Sim Card Kylos Compact

    Kylos and Kylos Compact Users Guide Inserting the SIM card Kylos Compact Use a 1.5 mm Allen wrench (hex key) to remove the 4 screws from the Kylos Compact back cover. Remove the back cover. Carefully lift the battery and place it aside.
  • Page 28 Kylos and Kylos Compact Users Guide Gently push and pull back the Micro-SIM card holder to release and open the SIM card slot. Raise it to an upright position. Place the Micro-SIM card in the Micro-SIM card slot with its gold contacts facing down, as shown in the following image.

  • Page 29: Connecting The Unit To The Computer (Kylos Compact)

    Connecting the unit to the computer Press the Operation button to turn the unit on. Connect the Kylos Compact programming USB cable to the Micro USB output on the unit and to the USB port on your computer. Configuring the unit To open the Installer application, from the Start menu select Starcom Systems >...
  • Page 30 Kylos and Kylos Compact Users Guide Enter your company name and click OK. The Installer window appears. Click Technical > Communications, or press the Communications button on the taskbar at the top of the window. www.starcomgpsglobal.com...
  • Page 31 Kylos and Kylos Compact Users Guide Click the Advanced button . The Communications Window will appear. Click the Add button . The Network Selection window appears. Select Helios from the list and press OK to add a Helios network. www.starcomgpsglobal.com...
  • Page 32 Kylos and Kylos Compact Users Guide The Communications Window will now display the new connection in the Available Networks list, which is named Helios 1. (The name "Helios" in this case of the unit connection to the Installer applies globally to all unit types).
  • Page 33 Kylos and Kylos Compact Users Guide Select the COM port number of the Kylos cable port in the Com Port menu. In order to verify the COM port being used by the unit in your computer, go to My Computer > Manage > Device Manager > Ports.
  • Page 34 Kylos and Kylos Compact Users Guide Press on Kylos Parameters and use the settings to configure the unit. Press the Read from unit button to read the parameters already configured in the unit. www.starcomgpsglobal.com...

  • Page 35: Network Settings

    Kylos and Kylos Compact Users Guide Network settings This tab allows you to enter all the parameters necessary for the unit to connect to the network. SMS Destination The unit transmits via GPRS by default and via SMS as a backup, when GPRS connection is not available.
  • Page 36 Kylos and Kylos Compact Users Guide Secondary server – auxiliary routing server, which the units transmit to (by default, it is Starcom Systems server 2). Port – port open for communication on the routing server (default port is 6600). www.starcomgpsglobal.com...

  • Page 37: Transmission Rates Settings

    Kylos and Kylos Compact Users Guide Transmission Rates settings This tab allows you to configure the intervals of regular tracking transmissions, which define how often the unit will transmit its status. Transmission – interval of regular tracking transmissions, which defines how often the unit will transmit its status.
  • Page 38 SMS. The unit transmits by GPRS by default and by SMS as a backup when GPRS connection is not available. For more information, see Appendix A – Unit Communication in Starcom Systems. Roaming GPRS – select this option if you want the unit to transmit messages saved in the memory via roaming GPRS.

  • Page 39: Hardware Settings

    Kylos and Kylos Compact Users Guide Hardware settings This tab allows you to configure various hardware settings. Use 57600 baud rate – if this option is activated, the device will use 57,600 bps to communicate. Light sensor alerts – light sensor enabling option. Once activated, the unit will transmit Light On / Light Off alerts based on the light sensor readings.
  • Page 40 Kylos and Kylos Compact Users Guide The default values configured in the unit are based on the laboratory testing results, they were found to be acceptable in most cases. These values can be tested and changed according to the specifics of your work. To change these values according to specific conditions, you need to test the unit with different values and choose the best option.

  • Page 41: Saving The Configuration

    Kylos and Kylos Compact Users Guide Saving the configuration If you are planning to configure other units with the same parameters, you can save these settings as a *.mem file. Click the Save button the Tetis Parameters window, select the location where you want the configuration file to be saved on your computer, name the file and press Save.

  • Page 42: Testing

    Kylos and Kylos Compact Users Guide 5 Testing It is important to test the unit connection to the network, the correct GPS location, the unit status and inputs response before installing the unit in the vehicle. In order to do this, you need to perform the following steps.

  • Page 43: Gps Test

    Kylos and Kylos Compact Users Guide GPS test NOTE: If you're testing the unit inside the building, it will not be able to get a GPS signal in most cases. In order to get a proper GPS location, the unit has to be placed outside the building, or outside the window, where it can access the satellites.

  • Page 44: Unit Status

    Kylos and Kylos Compact Users Guide If you do not see any response, type \tg1 to turn the GPS on and repeat the test. Unit Status Open the Unit Status window. Enter the unit number in the Unit Number field, select Request status and press Send. The unit information will appear.

  • Page 45: Installation Kylos

    Kylos and Kylos Compact Users Guide 6 Installations Kylos Disconnect the USB cable from the unit. Carefully remove the battery and place it back to reset the unit. Close the unit cover. The unit is now ready to be installed.

  • Page 46: Monitoring

    Kylos and Kylos Compact Users Guide 7 Monitoring After the unit is installed in the vehicle, you can monitor its status on SGS Online. SGS Online is a web based fleet management application with a flexible event generator which allows to set customizable notifications and alerts.

  • Page 47: Home

    Kylos and Kylos Compact Users Guide Home The Home section shows recently accessed units and latest site updates. In the Home section, you can find the following additional links: Live status – displays the current status of all live units, as shown in the following image.

  • Page 48: Resources

    Kylos and Kylos Compact Users Guide Resources The Resources section shows all your units. On the left side, the Resources section features the following tabs: Units – lists the units. Groups – lists the groups of units and helps you create new and modify the existing groups.
  • Page 49 Kylos and Kylos Compact Users Guide To create a new unit, click New (not available for evaluation kit users). The Unit Information page opens. Active – when selected (set by default), makes the unit active on Starcom Online. To make the unit inactive, deselect this checkbox. No data will be collected for inactive units;...
  • Page 50 Kylos and Kylos Compact Users Guide Use the Cellular Notification section to configure the cellular notifications for different events. Notify Address 1-4 – enter the cellular numbers you want to use to send commands to the unit, or to receive notifications on when the events occur.

  • Page 51: Groups

    Kylos and Kylos Compact Users Guide Groups You can create new and modify the existing groups of units. To create a new group, click New. The Group page opens. In the Name field enter the name of the new group.

  • Page 52: Users

    Kylos and Kylos Compact Users Guide In the Users list, select the users you want to include in the group and click Add. The users will be moved to the Available for list. In the Sharing section, click the respective checkbox, if you want the group to Share Perimeters, Share Events, or Share Drivers.
  • Page 53 Kylos and Kylos Compact Users Guide Besides entering the user information, you can select the following options: Show all my units on the map –all the user’s units will be displayed on the Map page. If this option is disabled, only the selected unit will be displayed.
  • Page 54 Kylos and Kylos Compact Users Guide Google Maps access – enables Google Maps access on the Maps page. Profile section access – enables the user to view his Profile section. Editing units – enables the user to edit the unit details.

  • Page 55: Perimeters

    Kylos and Kylos Compact Users Guide Perimeters You can create new and modify the existing perimeters. To create a new perimeter, click the Button at the bottom left corner of the map to open the Perimeter function www.starcomgpsglobal.com...
  • Page 56 Kylos and Kylos Compact Users Guide To create a new perimeter, click Create New Perimeter. The Create New Perimeter box will change color to Orange. The cursor changes to a + and allows you to drag a rectangle over the area you want to demarcate as a perimeter.
  • Page 57 Kylos and Kylos Compact Users Guide In the Text field, enter the name of the perimeter. From the Color palette, choose a color for the perimeter. Click Save. The new perimeter is saved and appears on the map. www.starcomgpsglobal.com...

  • Page 58: Plans

    Kylos and Kylos Compact Users Guide Plans The Plans section enables you to create usage plans and to view plans that already exist. On the left side, the Plans section features the following tabs: Basic – allows to set up basic plans for LCU500 units. Do not use.
  • Page 59 Kylos and Kylos Compact Users Guide To create a new event type, click New. Enter the name of the event type in the Name field. Leave Day of the week and Time Range as "Changeable", later you will be able to change these settings in the event itself.
  • Page 60 Kylos and Kylos Compact Users Guide Most of the types listed here relate to the Helios units. The event types that can be used for Tetis are: Perimeter, Roaming and GPRS. Set the necessary Value. You can leave the Condition as "Changeable", later you will be able to change it in the event itself.
  • Page 61 Kylos and Kylos Compact Users Guide Enter the cellular number and email address to receive the event notification. If you select the Monitor checkbox, the event will be displayed on the Monitor page (see below) in real time. Click the Add Event button and select the type of the event you want to create from the dropdown list.
  • Page 62 Kylos and Kylos Compact Users Guide For example, let’s create an event, which will send an alert when the vehicle goes over a certain speed in a specific location. For this, we will use a Location event type already created in the system and create a new event based on this type.

  • Page 63: Monitor

    Kylos and Kylos Compact Users Guide Enter the name of the event in the Name field. Select the necessary time and date range. Select the necessary perimeter in the Perimeter list. Select Entering in the Condition list. Click Apply. The new event, which will send an alert when the unit enters a specific location, is created.
  • Page 64 Kylos and Kylos Compact Users Guide Select Watchlock /Kylos in the Unit Type list. In the Units list, select the units you want to include in the event and click Add. The units will be moved to the Available for list.
  • Page 65 Kylos and Kylos Compact Users Guide Power On – alert that is sent when the unit turns on. Light On/Light Off – event which alerts upon a change of light inside the container. The Tetis light sensor readings are indicated by numerical values (when the unit is located in a well-lighted place the light sensor value will be higher than in a dark place).

  • Page 66: Map

    Kylos and Kylos Compact Users Guide The Map page displays the location of a single unit, or a group of units. It also shows the unit information and commands. You can select unit, or a group of units in the dropdown list on the left.
  • Page 67 Kylos and Kylos Compact Users Guide Once you select the unit, its location will be displayed on the map and its information will appear on the left. The following unit information is displayed: Code – the unit name Location – the address of the last GPS position of the unit Received –...
  • Page 68 Kylos and Kylos Compact Users Guide  Location – the GPS coordinates of the last position of the unit  Heading – the vehicle moving direction Altitude – the last altitude of the unit  IO – unit input and output information Commands Request Status –...
  • Page 69 Kylos and Kylos Compact Users Guide The following is an example of the map page showing Google Roadmaps. On the left bottom there are Map Options. Clicking on the Options menu will reveal the following options. Search As you type the name of a search criterion in the search field, a list of matching names, from which you can select the required name, appears.
  • Page 70 Kylos and Kylos Compact Users Guide Measuring the Distance between Two Points Using the Distance Measurement tool, you can measure the distance between two points on the map. To measure the distance between two points on the map: 1. On the map select the Distance Measurement tool, and move the mouse to the position on the map from which you want to measure the distance to another point.
  • Page 71 Kylos and Kylos Compact Users Guide Viewing a Satellite Image You can view a satellite image instead of the map view. To view a satellite image, click on the Satellite button. The Map now shows a satellite image of the area in view.
  • Page 72 Kylos and Kylos Compact Users Guide Searching the Map You can search a map using the Search tool. To search a map: 1. Go to the Search map tool. 2. Enter the City and Street in the respective fields, and click the Search arrow.

  • Page 73: Reports

    Kylos and Kylos Compact Users Guide Reports The Reports section allows you to generate different unit reports and to schedule automatically generated reports. On the left side, the Reports section features the following tabs: Instant – allows to generate reports on demand for a single unit or a group of units for a specific time period (date and time range).
  • Page 74 Kylos and Kylos Compact Users Guide The following is an example of a report generated for one unit on one day and for a specific time period. The report includes a map area and tracking details area. The map area shows a map of the area in which the unit is located showing points of movement of the unit.

  • Page 75: Scheduled Reports

    Kylos and Kylos Compact Users Guide To save the report, click Save . The report is saved as an *.htm file in a zip file in your default downloads folder. To export a report, click Export . The report is exported as a *.csv file, which can be viewed in Excel, to your default downloads folder.
  • Page 76 Kylos and Kylos Compact Users Guide From the Report dropdown list, select the type of report you want to create. Tick the CSV only checkbox, if you do not want a map provided with the report. From the Unit dropdown list, select the unit or group of units for the report.

  • Page 77: Profile

    Kylos and Kylos Compact Users Guide Profile The Profile section shows your profile details that were created when you purchased your units. You can view and modify these details as required. To view or modify your profile, click the Profile tab, and modify the information as required.
  • Page 78 Kylos and Kylos Compact Users Guide Using Map Tooltip Format The Map Tooltip Format field lets you configure the information that will appear in the info window on the Map page when you select a unit. To see all the parameters that can be configured in the Map Tooltip Format field, click on the green question mark located to the right of the field.

  • Page 79: Help

    Kylos and Kylos Compact Users Guide Help The Help section contains answers to some frequently asked questions, Starcom Online tutorials, and vehicle wiring database. Click on the appropriate tab to access the necessary information. www.starcomgpsglobal.com...

  • Page 80: Appendix A - Unit Communication In Starcom Systems

    Appendix A – Unit Communication in Starcom Systems Kylos Compact is the mobile component of SGS’s advanced tracking and monitoring system. The system uses advanced software algorithms for field tracking of units and provides customers with a selection of real-time information about the tracked device.
  • Page 81 Kylos and Kylos Compact Users Guide The unit saves all the information that could not be sent in its memory. Once it is able to connect to the network again, it will transmit all the stored data. The device sends encrypted data to the routing server. When the routing receives it, it is decoded and encoded at the same time and sent to all the recipients configured in the system.

  • Page 82: Appendix B - Contacts

    Kylos and Kylos Compact Users Guide B – Contacts Appendix For more information about Starcom GPS Global Solutions Company, please visit: http://www.starcomgpsglobal.com For more information about Starcom GPS Global Solutions products, please visit: https://trello.com/b/NjmQefGw/product-info-clients Support Should you have any questions regarding our system, please contact SGS technical support.

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