Solving Printer Software Installation Problems - Lexmark Z700 series User Manual

Is the printer set as the default printer?
Is your printer connected directly to your computer through an external device, such as a
USB hub, switch box, scanner, or fax machine? If it is, follow these steps:
1
2
3

Solving printer software installation problems

If the printer software does not install properly, a communications error message appears when you
try to print. You may need to remove the printer software, and then reinstall it.
When I insert the printer software CD, nothing happens.
1
Close all open software programs.
2
Restart your computer.
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To set the printer to be the default printer:
1 Click Start Settings
2 Right-click the Lexmark Z700 Series and make sure that Set as Default is
selected.
Disconnect your printer from any external devices.
Connect your printer directly to your computer with a USB cable.
Follow these instructions to print a test page.
a Open the Lexmark Solution Center. For help, see page 11.
b From the Maintenance tab, click Print a Test Page.
• If the test page prints, the problem may be with your external devices, not
your printer. Check the documentation that came with your external devices
for help.
• If the test page does not print, refer to the printer software Help for further
troubleshooting information.
Solving printer software installation problems
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