Troubleshooting; Lcd Messages; Error Messages - Brother HL-6050 User Manual

6

Troubleshooting

If you do not follow the instructions for using the printer, you may be responsible for all repairs.

LCD messages

If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the
resulting message on the LCD to alert you. Take the appropriate action, referring to the following tables.
If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service.
The LCD names for the paper trays are as follows.
Upper paper tray
Multi-purpose tray
Optional Lower tray

Error messages

Error message
BACK TRAY CLOSED
BACK TRAY OPEN
BUFFER ERROR
CARD ERROR
CARTRIDGE ERROR
CHECK NET BOARD
CHECK NET VER.
CLEAN DRUM UNIT
DIMM ERROR
DOWNLOAD FULL
DX LEVER ERROR
ERROR FUSER
FONT FULL
6 - 1 TROUBLESHOOTING
Downloaded from ManualsPrinter.com Manuals
TRAY 1
MP TRAY
TRAY 2
Action
Open the back output tray. Push down the two blue levers, and then press Go.
Close the back output tray located at the back of the printer.
Check the Interface settings.
Make sure of the following:
TM
The CompactFlash card is installed properly.
The installed CompactFlash
Turn off the printer. Wait a few seconds, then turn it on again. If this error message
appears again, replace the CompactFlash
Take out the toner cartridge and put it back into the printer again. See Replacing the
toner cartridge on page 5-3.
The istalled network board is not compatible. Please install the recommended network
board.
The firmware version of the installed network board is not up to date. Please update the
firmware by accessing the Brother Solutions Center at http://solutions.brother.com
Open the front cover. Take out the drum unit assembly. Gently slide the blue tab of the
drum unit across several times.
Re-install the DIMM correctly.
Turn off the printer. Wait a few seconds, and then turn it on again. If this error message
appears again, replace the DIMM with a new one.
Add more memory. See Installing additional memory on page 4-12.
Move the lever at the back of the printer to the correct paper size position; A4, Letter or
Legal
Turn the power switch off, wait a few seconds and then turn it on again.
Leave the printer for 15 minutes with the power on.
Add more memory. See Installing additional memory on page 4-12.
TM
card is formatted properly
TM
card with a new one.