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• In Windows, delete all print jobs from the Windows Spooler:
• Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select
Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name,
select See what's printing, and select your product name again, if necessary. Right-click the
stalled print job, click Cancel, and click Yes.
• Windows 7: Click
what's printing, and select your product name again, if necessary. Right-click the stalled print job,
click Cancel, and click Yes.
• Windows Vista: Click
right-click your product name, and select Open. Right click the stalled print job, click Cancel, and
click Yes.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your
product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
• Make sure your product is selected as the printer in your printing program.
• If your product is connected to a USB hub, connect it directly to your computer instead.
Parent topic:
Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic:
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Slanted Printout
If your printouts are slanted, try these solutions:
• Select a higher print quality setting in your printer software.
and select Devices and Printers. Right-click your product name, select See
and select Control Panel. Click Printer under Hardware and Sound,
Solving Page Layout and Content Problems
Solving Page Layout and Content Problems
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