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Epson WF-B4533 User Manual

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WF-B4533 User's Guide

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Summary of Contents for Epson WF-B4533

  • Page 1 WF-B4533 User's Guide...

  • Page 3: Table Of Contents

    Printer Parts - Back........................19 Two-Sided Printing, Scanning, Copying, and Faxing ................. 19 Connecting to a Wireless Network From the Control Panel..............20 Using the Epson iPrint Mobile App ..................... 22 Cleaning Your Product ........................23 Loading Paper ............................25 Loading Paper in the Cassette ......................
  • Page 4 Starting a Scan Using the Product Control Panel ................68 Scan to USB Device Options ....................70 Changing Default Scan Button Settings ..................71 Starting a Scan Using the Epson Scan Icon .................. 71 Starting a Scan from a Scanning Program..................73 Selecting Epson Scan Settings ......................75 Scan Modes...........................
  • Page 5 Selecting a Scan Area - Home Mode ..................79 Available Image Adjustments - Home Mode ................82 Selecting a Scan Size - Home Mode..................83 Scanning in Office Mode........................ 85 Selecting a Scan Area - Office Mode ..................87 Available Image Adjustments - Office Mode ................89 Scanning in Professional Mode .....................
  • Page 6 Fax Report Options......................... 123 Restore Default Settings Options.................... 124 Setting Up Fax Features Using the Fax Utility - Windows............124 Setting Up Speed Dial and Group Dial Lists ..................126 Setting Up Speed/Group Dial Lists Using the Product Control Panel .......... 127 Creating Speed Dial List Entries .....................
  • Page 7 Checking the Nozzles Using the Product Software ..............160 Print Head Cleaning ........................161 Cleaning the Print Head Using the Product Control Panel ............161 Cleaning the Print Head Using the Product Software.............. 163 Ink Tube Flushing ........................165 Flushing the Ink Tubes Using the Product Software ............... 165 Print Head Alignment ........................
  • Page 8 Incorrect Colors ........................... 201 Solving Scanning Problems ......................202 Scanning Software Does Not Operate Correctly ................. 202 Cannot Start Epson Scan ......................202 Solving Scanned Image Quality Problems ..................203 Image Consists of a Few Dots Only..................... 203 Line of Dots Appears in All Scanned Images................204 Straight Lines in an Image Appear Crooked ................
  • Page 9 Scanned Image Edges are Cropped ................... 207 Solving Faxing Problems........................207 Cannot Send or Receive Faxes ....................207 Cannot Receive Faxes with a Telephone Connected to Your Product ........208 When to Uninstall Your Product Software ..................208 Uninstalling Product Software - Windows ..................208 Where to Get Help..........................
  • Page 10 A Note Concerning Responsible Use of Copyrighted Materials........... 231 Default Delay Times for Power Management for Epson Products ..........232 Copyright Attribution ........................232...

  • Page 11: Wf-B4533 User's Guide

    WF-B4533 User's Guide Welcome to the WF-B4533 User's Guide.

  • Page 12: Product Basics

    Product Parts Locations Two-Sided Printing, Scanning, Copying, and Faxing Connecting to a Wireless Network From the Control Panel Using the Epson iPrint Mobile App Cleaning Your Product Setting Up the Control Panel See these sections to set up the control panel for use.

  • Page 13: Printer Parts - Control Panel Buttons And Lights

    Printer Parts - Control Panel Buttons and Lights power light power button Fax button Scan button Copy button Auto Answer button The LCD screen The arrow buttons The OK button The number pad Stop/Reset button The Error light Speed Dial button Redial/Pause button Setup button Help button...

  • Page 14: Changing Lcd Screen Language

    Menu button Back button The B&W Start button The Color Start button Parent topic: Setting Up the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the Setup button. 2. Press the arrow buttons to select Printer Setup and press the OK button. 3.

  • Page 15: Printer Parts - Paper Path

    Printer Parts - Back Parent topic: Product Basics Printer Parts - Paper Path Edge guides on paper cassette Paper stopper Output tray extension Output tray Edge guides on rear MP tray Rear MP (multipurpose) tray Feeder guard...
  • Page 16 Automatic document feeder (ADF) cover Edge guide Automatic document feeder Paper cassette Parent topic: Product Parts Locations...

  • Page 17: Printer Parts - Front

    Printer Parts - Front Document cover Scanner glass Control panel USB port for external devices Parent topic: Product Parts Locations...

  • Page 18: Printer Parts - Inside

    Printer Parts - Inside Ink system Front cover Print head Parent topic: Product Parts Locations...

  • Page 19: Printer Parts - Back

    Printer Parts - Back LINE port EXT port USB port Ethernet LAN port Maintenance box Duplexer (rear unit) AC inlet Parent topic: Product Parts Locations Two-Sided Printing, Scanning, Copying, and Faxing You can print on both sides of the page automatically, using the product's built-in duplexer. By loading your pages in the automatic document feeder (ADF), you can also scan, copy, and fax double-sided documents on plain paper in these sizes: Letter (8.5 ×...

  • Page 20: Connecting To A Wireless Network From The Control Panel

    Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 21 4. Select Wi-Fi Setup Wizard and press the OK button. Note: If you need to disable the wireless network to set up your product on an Ethernet network, select Disable Wi-Fi instead. Then install the necessary software from the product CD. The installer program guides you through network setup.

  • Page 22: Using The Epson Iprint Mobile App

    Product Basics Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network.

  • Page 23: Cleaning Your Product

    4. Connect your mobile device to the same wireless network that your product is using. 5. Print from your mobile device to your Epson product. Parent topic: Product Basics Cleaning Your Product To keep your product working at its best, you should clean it several times a year.
  • Page 24 8. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Product Basics...

  • Page 25: Loading Paper

    Loading Paper in the Cassette Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Setting the Paper Size for Each Source Setting Additional Paper Options Loading Paper in the Cassette You can load Letter (8.5 ×...
  • Page 26 2. Pull out the paper cassette. 3. Slide the edge guides outward. Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.
  • Page 27 4. Load a stack of paper, printable side down, in the cassette as shown.
  • Page 28 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking out from the end of the cassette.
  • Page 29 Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette. 6. Gently replace the paper cassette. 7. Extend the output tray and open the paper stopper.

  • Page 30: Loading Paper In The Rear Mp (Multipurpose) Tray

    Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Loading Paper in the Rear MP (Multipurpose) Tray You can print documents on a variety of paper types and sizes.
  • Page 31 2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward.
  • Page 32 4. Insert paper, glossy or printable side up and short edge first, in the center of the tray. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the tray.

  • Page 33: Loading Envelopes

    Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the following sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 ×...
  • Page 34 2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward.
  • Page 35 4. Insert envelopes, short edge first and with the flap facing down, in the center of the tray. 5. Slide the edge guides against the envelopes, but not too tightly. Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.

  • Page 36: Paper Loading Capacity

    (Letter (8.5 × 11 inches [216 × 279 mm])) 250 sheets 1 sheet (Legal (8.5 × 14 inches [216 × 357 mm])) Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two-sided printing Epson Presentation Paper Matte —...

  • Page 37: Available Epson Papers

    — 10 envelopes Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
  • Page 38 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...

  • Page 39: Paper Or Media Type Settings

    Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy...

  • Page 40: Setting The Paper Size For Each Source - Control Panel

    Setting the Paper Size for Each Source - Windows Parent topic: Loading Paper Setting the Paper Size for Each Source - Control Panel You can change the default paper size for each source using the control panel on the product. 1.

  • Page 41: Setting The Paper Size For Each Source - Windows

    8. Press the Copy button to exit. Parent topic: Setting the Paper Size for Each Source Setting the Paper Size for Each Source - Windows You can change the default paper size for each source in Windows. 1. Do one of the following: •...
  • Page 42 4. Select the paper size you loaded in each paper source as the Paper Size Loaded. If your paper doesn't match any of the sizes listed for the rear MP tray, select Others. This setting is recommended for the rear tray. Note: If you have not installed a second paper cassette, you cannot change the settings for Cassette 2.

  • Page 43: Setting Additional Paper Options

    8. Close the Printer Settings window. Parent topic: Setting the Paper Size for Each Source Setting Additional Paper Options When printing or copying on special paper, you can adjust these options to ensure your documents print correctly. 1. Press the Setup button.

  • Page 44: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...

  • Page 45: Placing Originals In The Automatic Document Feeder

    Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them. Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.
  • Page 46 3. Insert the originals into the ADF faceup and top-edge first. 4. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown:...
  • Page 47 Parent topic: Placing Originals on the Product...
  • Page 48 Related references Automatic Document Feeder (ADF) Specifications Related topics Copying Scanning Faxing...

  • Page 49: Copying

    Loading Paper Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.

  • Page 50: Paper Type Settings - Copying

    Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Matte Epson Ultra Premium Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Premium Photo Paper Semi-gloss...

  • Page 51: Paper Size Settings - Copying

    Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded. • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • 8 × 10 inches (203 × 254 mm) •...
  • Page 52 Copying option Available settings Description Reduce/Enlarge Custom Size Automatically sizes the image by the percentage you select Actual Size Copies at 100% size, unless you select a different percentage as the Custom Size setting Auto Fit Page Automatically sizes the image to fit the selected paper size setting Legal->Letter and Automatically converts from one size to another...

  • Page 53: Printing From A Computer

    Printing From a Computer Before printing from your computer, make sure your product is set up and its software is installed. Printing with Windows Cancelling Printing Using a Product Button Printing with Windows You can print with your product using any Windows printing program, as described in these sections. Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
  • Page 54 4. Select the Paper Source setting that indicates where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document SizeDocument Size setting. Note: You can also select the User Defined setting to create a custom paper size. 6.

  • Page 55: Paper Source Options - Windows

    9. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 10. To print on both sides of the paper, select the 2-Sided Printing checkbox and select the options you want.

  • Page 56: Print Quality Options - Windows

    Note: If your product only has one paper cassette, the Paper Cassette 2 option will not be available. Parent topic: Selecting Basic Print Settings - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type you have chosen.
  • Page 57 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select the 2-Sided Printing checkbox. 2. If the Auto checkbox is not automatically selected, do one of the following: •...
  • Page 58 4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button. You see this window:...

  • Page 59: Double-Sided Printing Options - Windows

    7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 8. If you selected the User-Defined document type, select the Adjustments options you want to use. 9.

  • Page 60: Print Density Adjustments - Windows

    Print Density Adjustments - Windows When you select the User-Defined setting, you can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing.

  • Page 61: Custom Color Correction Options - Windows

    1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document SizeDocument Size setting, and the size of your paper as the Output Paper setting.
  • Page 62 Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. If you select the Adobe RGB color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.

  • Page 63: Additional Settings Options - Windows

    Parent topic: Selecting Additional Layout and Print Options - Windows Additional Settings Options - Windows You can select any of the Additional Settings options to customize your print. Some options may be pre- selected or unavailable, depending on other settings you have chosen. Rotate 180º...

  • Page 64: Printing Your Document Or Photo - Windows

    2. Place your cursor over one of the Printing PresetsPrinting Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5.

  • Page 65: Selecting Default Print Settings - Windows

    2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.

  • Page 66: Cancelling Printing Using A Product Button

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with Windows Cancelling Printing Using a Product Button...

  • Page 67: Scanning

    To save scanned images on a USB thumb drive or other USB device, you must first connect the device to your product. Note: Epson cannot guarantee the compatibility of your drive. 1. Make sure the product is turned on but not printing.

  • Page 68: Starting A Scan

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 69 3. Press the arrow buttons to select a scan option and press the OK button. • Scan to USB Device saves your scan file on a USB flash drive or other device and lets you select the file format, resolution, and other settings. •...

  • Page 70: Scan To Usb Device Options

    5. To select 2-sided scanning to your computer (for documents in the ADF), press the Menu button, press the OK button to select Scan Settings, then press the OK button to select 2-Sided Scanning. Select On, then press the OK button. Press the Menu button to exit.

  • Page 71: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Double-click the EPSON Scan icon on your computer desktop...
  • Page 72 Parent topic: Starting a Scan Related topics Selecting Epson Scan Settings...

  • Page 73: Starting A Scan From A Scanning Program

    Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.)
  • Page 74 Note: Epson Scan may start in a mode other than Home Mode when you first access it. Parent topic: Starting a Scan Related topics Selecting Epson Scan Settings...

  • Page 75: Selecting Epson Scan Settings

    Note: You have to place your original on the scanner glass when using Home Mode. Parent topic: Selecting Epson Scan Settings Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window:...

  • Page 76: Scanning In Home Mode

    Scanning in Home Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 77 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 78 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.

  • Page 79: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 80 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 81 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...

  • Page 82: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.

  • Page 83: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 84 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it.

  • Page 85: Scanning In Office Mode

    Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 86 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided. Note: If you are using the ADF, remove any documents from the scanner glass. 4.

  • Page 87: Selecting A Scan Area - Office Mode

    11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
  • Page 88 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 89: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.

  • Page 90: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 92 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.

  • Page 93: Available Image Types - Professional Mode

    Image Preview Guidelines Related tasks Selecting Scan File Settings Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
  • Page 94 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
  • Page 95 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...

  • Page 96: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 97 Click the + (Windows) or (Mac OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers.

  • Page 98: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 99 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it.
  • Page 100 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image.

  • Page 101: Image Preview Guidelines

    • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting (Home and Professional modes only), you do not need to increase the Resolution setting.

  • Page 102: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the...

  • Page 103: Available Scanned File Types And Optional Settings

    7. Click OK. Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan.

  • Page 104: Scanning Special Projects

    PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen). TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software.
  • Page 105 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK. Epson Scan scans your document and you see this window:...
  • Page 106 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the document, if desired.

  • Page 107: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.

  • Page 108: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 109 1. Connect the phone cable to your telephone wall jack and to the LINE port on your product. Note: If your telephone line included a DSL Internet connection, you must connect a DSL filter to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL provider for the necessary filter.
  • Page 110 Telephone wall jack DSL filter DSL modem 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.

  • Page 111: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.

  • Page 112: Setting Up Fax Features Using The Product Control Panel

    Setting Up Fax Features Using the Product Control Panel See these sections to set up fax features using the product control panel. Selecting Your Country or Region Selecting the Date and Time Entering Fax Header Information Entering Numbers and Characters for Faxing Selecting Fax Send and Receive Settings Selecting Fax Communication Settings Printing Fax Reports...

  • Page 113: Selecting The Date And Time

    3. Select Country/Region and press the OK button. 4. Select your country or region and press the OK button. You see a confirmation screen. 5. If the setting is correct, select Yes and press the OK button. (If not, select No and retry.) Note: Changing the country or region will restore the fax settings to the default settings.
  • Page 114 3. Select Date/Time and press the OK button. You see this screen: 4. Select the date format you want to use and press the OK button. 5. Use the number buttons on the control panel to enter the current date, then press the OK button. 6.

  • Page 115: Entering Fax Header Information

    9. Select the setting that applies to your area and press the OK button: • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) • Winter: it is fall or winter or your region does not use Daylight Saving Time (DST) After making a selection, you return to the Printer Setup screen.

  • Page 116: Entering Numbers And Characters For Faxing

    6. Use the keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 7. Select Done and press the OK button to return to the Header menu. 8.

  • Page 117: Selecting Fax Send And Receive Settings

    • Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it. • To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or Symbol and press the OK button.

  • Page 118: Selecting Fax Communication Settings

    3. Select Send Settings or Receive Settings and press the OK button. 4. Change any of the available settings. 5. Press the Copy button to exit. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Sending Options Fax Receive Options Fax Send Options Selecting Fax Communication Settings...

  • Page 119: Printing Fax Reports

    3. Select Communication and press the OK button. 4. Change any of the available settings. 5. Press the Copy button to exit. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Communications Options Printing Fax Reports You can run a variety of reports on your fax transmissions and print your speed and group dial lists.
  • Page 120 2. Press the Fax button. 3. Press the Menu button. 4. Press the arrow buttons to select Fax Report and press the OK button. You see this screen: 5. Select one of the available reports and press the OK button. 6.

  • Page 121: Restoring Default Fax Settings

    Restoring Default Fax Settings You can restore your fax settings to their default options, if necessary. 1. Press the Setup button. 2. Press the arrow buttons to select Restore Default Settings and press the OK button. You see this screen: 3.

  • Page 122: Fax Receive Options

    Setting Options Description Contrast –4 to +4 Adjusts the contrast for faxes; negative settings make faxes lighter and positive settings make faxes darker. 2-Sided Faxing Lets you fax 2-sided originals placed in the ADF. Last Transmission Does not print a report on the last transmitted fax after Report you send a fax.

  • Page 123: Fax Report Options

    Setting Options Description If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number as the Triple DRD setting so your product can receive faxes on the...

  • Page 124: Restore Default Settings Options

    Fax Log View or print a report on recent fax transmissions. Last Transmission Print a report on your last fax transmission. Speed Dial List Print a list of your speed dial entries. Group Dial List Print a list of your group dial entries. Reprint Faxes Reprint the most recent incoming fax.
  • Page 125 • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.) You see this window:...

  • Page 126: Setting Up Speed Dial And Group Dial Lists

    4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Setting Up Speed Dial and Group Dial Lists You can set up a speed dial list of fax numbers so you can quickly select them for faxing.

  • Page 127: Setting Up Speed/Group Dial Lists Using The Product Control Panel

    Setting Up Speed/Group Dial Lists Using the Product Control Panel You can set up your speed dial and group dial lists using the control panel on your product. Creating Speed Dial List Entries Printing Your Speed Dial List Creating Group Dial List Entries Printing Your Group Dial List Parent topic: Setting Up Speed Dial and Group Dial Lists...
  • Page 128 3. Press the arrow buttons to select Speed Dial Setup and press the OK button. 4. Select Create and press the OK button. You see this screen: 5. Select the number you want to use for the fax number you are adding and press the OK button. 6.

  • Page 129: Printing Your Speed Dial List

    8. Use the keypad to enter a name for the speed dial entry. You can enter up to 30 characters. 9. Select Done and press the OK button. You return to the Speed Dial Setup screen. 10. Do the following as necessary: •...
  • Page 130 2. Press the Fax button. 3. Press the Menu button. You see this screen: 4. Press the arrow buttons to select Fax Report and press the OK button. You see this screen:...

  • Page 131: Creating Group Dial List Entries

    5. Select Speed Dial List and press the OK button. 6. Press either of the Start buttons to print the report. Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Panel Creating Group Dial List Entries You can create a group dial list after creating a speed dial list. Each group dial list can include up to 30 fax numbers.
  • Page 132 2. Press the Menu button. You see this screen: 3. Select Group Dial Setup. 4. Select Create and press the OK button. You see this screen: 5. Select the number you want to use for the group dial entry you are adding and press the OK button. You see this screen:...
  • Page 133 6. Use the keypad to enter a name for the group dial entry. You can enter up to 30 characters. 7. Select Done and press the OK button. You see a screen similar to this: 8. Highlight the speed dial entry you want to add to the group and press the right arrow to select it. 9.

  • Page 134: Printing Your Group Dial List

    11. Do the following as necessary: • To create additional entries, select Create and repeat the steps above. • To edit an existing entry, select Edit, select the entry, and change the information. • To delete an entry, select Delete, select the entry, press the OK button, and confirm the deletion. Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Panel Related tasks...

  • Page 135: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows

    Note: You can create up to 60 speed dial and group dial entries combined. 1. Do one of the following: • Windows 8: Navigate to the Start screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window:...
  • Page 136 3. Select Fax Settings for Printer. (Select your product, if prompted.) You see this window:...
  • Page 137 4. Select Speed Dial/Group Dial List. You see this window:...
  • Page 138 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. •...

  • Page 139: Sending Faxes

    Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Manually Dialing or Redialing Fax Numbers Selecting Fax Numbers From Speed or Group Dial Lists Dialing Fax Numbers from a Connected Telephone...

  • Page 140: Selecting Fax Numbers From Speed Or Group Dial Lists

    3. Do one of the following: • Use the numeric keypad to enter the fax number. You can enter up to 64 characters. • Press the Redial/Pause button to redial the last dialed fax number. 4. If you need to change any fax settings, press the Menu button, select Send Settings, press the OK button, and select your settings.

  • Page 141: Dialing Fax Numbers From A Connected Telephone

    3. Press the Speed Dial button. 4. If you want to select a group dial entry, press the Menu button. 5. Select the speed dial or group dial entry you want to use, then press the OK button. 6. If you need to change any fax settings, press the Menu button, select Send Settings, press the OK button, and select your settings.

  • Page 142: Broadcasting A Fax

    3. Dial the fax number from the connected telephone. You see this screen: 4. Using your product control panel, select Send and press the OK button. Note: Your product now communicates with the recipient's fax machine. 5. If you need to change any fax settings, press the Menu button, select Send Settings, press the OK button, and select your settings.
  • Page 143 Note: You can only send faxes in black-and-white when you use this option. 1. Place your original on the product for faxing. 2. Press the Fax button. 3. Press the Menu button, press the arrow buttons to select Broadcast Fax, and press the OK button.

  • Page 144: Sending A Fax At A Specified Time

    Note: If the number is busy or there is a communication problem, your product displays a redialing message and will redial the number in a few minutes. Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice.

  • Page 145: Fax Send Options

    Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the number and sends the fax at the specified time. You cannot send additional faxes until the timed fax has been sent. Note: If the number is busy or there is a communication problem, your product displays a redialing message and will redial the number in a few minutes.
  • Page 146 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.

  • Page 147: Receiving Faxes

    7. Add a cover sheet, input a fax number, or set up a phone book of numbers for future use, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. If you added a cover sheet to your fax, select a cover sheet style, enter your subject and comment information, then click Next.

  • Page 148: Fax Reception

    Receiving Faxes Automatically (Auto Answer) Receiving Faxes Manually Parent topic: Faxing Fax Reception Your product will automatically receive and print faxes when you set fax reception to Auto Answer mode. If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually.
  • Page 149 You see this message on your product's LCD screen: 2. If you hear a fax tone, select the Receive option and press the OK button. Note: Leave the answered call active as you receive the fax transmission. 3. Follow the instructions on the screen to receive the fax. When fax transmission is finished, you see the previous LCD screen.

  • Page 150: Replacing Ink And Maintenance Boxes

    Replacing Ink and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When ink is expended or the maintenance box is at the end of its service life, you need to replace it. Check Ink and Maintenance Box Status Checking Ink Levels on the LCD Screen Checking Ink and Maintenance Box Status With Windows...

  • Page 151: Checking Ink And Maintenance Box Status With Windows

    Note: The display is different depending on which ink packs are low or expended, if any. Displayed ink levels are approximate. 3. Press the Copy button to exit. Parent topic: Replacing Ink and Maintenance Boxes Checking Ink and Maintenance Box Status With Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink or maintenance box status at any time using a utility on your Windows computer.
  • Page 152 2. Replace or reinstall the maintenance box as indicated on the screen. Contact Epson if ink needs replacing. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences. You see this window:...

  • Page 153: Replacing Ink

    4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Replacing Ink and Maintenance Boxes Related topics Replacing Ink and Maintenance Boxes Replacing Ink To have ink replaced, call 888-201-4696.
  • Page 154 3. Press the buttons on the sides of the duplexer (rear unit) and remove it. 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart.
  • Page 155 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink.
  • Page 156 7. Press the buttons on the sides of the duplexer (rear unit) and reattach it. Parent topic: Replacing Ink and Maintenance Boxes...

  • Page 157: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
  • Page 158 2. Press the Setup button. 3. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 4. Press the OK button. You see this screen: 5. Press either of the Start buttons. After the nozzle pattern prints, you see this screen:...
  • Page 159 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select Finish Nozzle Check and press the OK button. Press the Copy button to exit.

  • Page 160: Checking The Nozzles Using The Product Software

    Parent topic: Print Head Nozzle Check Checking the Nozzles Using the Product Software You can check the print head nozzles using a utility on your Windows computer. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3.

  • Page 161: Print Head Cleaning

    Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Replacing Ink and Maintenance Boxes Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
  • Page 162 2. Press the Setup button. 3. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 4. Select Head Cleaning and press the OK button. You see this screen: 5. Press the OK button.

  • Page 163: Cleaning The Print Head Using The Product Software

    6. Select the cleaning cycle you want to run, then press either of the Start buttons to clean the print head. You see a message on the LCD screen during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it. When the cleaning cycle is finished, you see this screen: 7.
  • Page 164 4. Select the cleaning cycle you want to run, based on the nozzle check pattern. 5. Click Start to begin the cleaning cycle. The light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6.

  • Page 165: Ink Tube Flushing

    If you don’t see any improvement, turn off the product and wait at least 6 hours. Then check the print quality again. If quality still does not improve, contact Epson for support. Parent topic: Ink Tube Flushing...

  • Page 166: Aligning The Print Head Using The Product Control Panel

    Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using the Product Software Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1.
  • Page 167 5. Press either of the Start buttons to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 6. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set.

  • Page 168: Aligning The Print Head Using The Product Software

    Aligning the Print Head Using the Product Software You can align the print head using a utility on your Windows computer. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3.

  • Page 169: Cleaning The Paper Path

    6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 170: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems...

  • Page 171: Running A Product Check

    An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support. Cannot recognize USB Make sure the USB thumb drive or other device has been inserted correctly.
  • Page 172 3. Press the Setup button. 4. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 5. Press the OK button. You see this screen: 6. Press either of the Start buttons. After the nozzle pattern prints, you see this screen:...

  • Page 173: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 174: Solving Setup Problems

    You see this screen: 3. Select one of these options and press the OK button: • Fax Send/Receive Settings: Resets all settings for sending and receiving faxes • Fax Data Settings: Deletes the speed and group dial lists, header, and fax log •...

  • Page 175: Noise After Ink Installation

    15 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. • Make sure the ink tube locks are open and the cap is properly installed.

  • Page 176: Solving Network Problems

    Related tasks Changing LCD Screen Language Turning Off Control Panel Sounds Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Cannot Print Over a Network Cannot Scan Over a Network...

  • Page 177: Network Software Cannot Find Product On A Network

    • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • If you need to set up the product with a static IP address, use the EpsonNet Config utility. Parent topic: Solving Network Problems Network Software Cannot Find Product on a Network...

  • Page 178: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.

  • Page 179: Printing A Network Status Sheet

    Scan > EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network.

  • Page 180: Solving Copying Problems

    Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Solving Network Problems Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Parent topic: Solving Problems...

  • Page 181: Paper Feeding Problems

    Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the tray or cassette. Reload it against the right side, then adjust the edge guides.
  • Page 182 3. Remove any paper inside, including torn pieces. 4. Close the front cover.

  • Page 183: Paper Jam Problems In The Cassette

    5. If any jammed paper remains near the output tray, carefully remove it. 6. Press either of the Start buttons to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Paper Jam Problems in the Cassette If paper has jammed in the cassette, try this solution: 1.
  • Page 184 3. Remove any jammed paper inside the cassette. 4. Remove any paper jammed inside the paper cassette slot.

  • Page 185: Paper Jam Problems In The Duplexer

    5. Carefully follow all paper loading instructions when you load new paper. 6. Replace the paper cassette. 7. Press either of the Start buttons to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Paper Jam Problems in the Duplexer If paper has jammed in the duplexer (rear unit), try these solutions:...
  • Page 186 3. Carefully remove the jammed paper. 4. If paper is jammed in the duplexer, remove the paper as shown.
  • Page 187 5. Press the buttons on the duplexer as you press it into place on your product. 6. Press either of the Start buttons to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette...

  • Page 188: Document Jams In The Automatic Document Feeder

    Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), try these solutions: 1. Remove your originals from the ADF. 2. Open the ADF cover. 3. Remove any jammed pages.
  • Page 189 Caution: Do not remove pages jammed inside the ADF without opening the cover or you could damage the ADF. 4. Leave the ADF cover open, then raise the document cover. 5. Remove any jammed pages.
  • Page 190 6. Lower the document cover. 7. Raise the ADF input tray. 8. Carefully remove the jammed pages.

  • Page 191: Paper Ejection Problems

    9. Lower the ADF input tray and reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.

  • Page 192: Solving Problems Printing From A Computer

    Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.

  • Page 193: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the Shortcut Icon box. 8. Click OK to close the open program windows.

  • Page 194: Printing Is Slow

    Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.

  • Page 195: Solving Page Layout And Content Problems

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.

  • Page 196: Blank Pages Print

    Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software.

  • Page 197: Incorrect Image Size Or Position

    • In Windows, delete all print jobs from the Windows Spooler: • Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary.

  • Page 198: Solving Print Quality Problems

    • Align the print head. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Alignment Related tasks Selecting Basic Print Settings - Windows Related topics Loading Paper Solving Print Quality Problems...

  • Page 199: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 200: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Double-sided Printing Settings - Windows...

  • Page 201: Grainy Printout

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...

  • Page 202: Solving Scanning Problems

    • Make sure Epson Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan. • Check the connection setting and test the connection using Epson Scan Settings:...

  • Page 203: Solving Scanned Image Quality Problems

    Scan > EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 204: Line Of Dots Appears In All Scanned Images

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.

  • Page 205: Image Colors Are Patchy At The Edges

    You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.

  • Page 206: Scanned Image Colors Do Not Match Original Colors

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.

  • Page 207: Scanned Image Edges Are Cropped

    Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.

  • Page 208: Cannot Receive Faxes With A Telephone Connected To Your Product

    If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Receiving Faxes Automatically (Auto Answer) Connecting a Telephone or Answering Machine Printing Fax Reports Selecting Fax Communication Settings Related topics Loading Paper...

  • Page 209: Where To Get Help

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8: Select Epson Event Manager and click Uninstall.
  • Page 210 Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Computer configuration • Description of the problem Then call: (888) 201-4696, 7 AM to 5 PM, Pacific Time, Monday through Friday.

  • Page 211: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Printing Specifications...

  • Page 212: Printing Specifications

    • Windows Server 2003* * When you use Windows Server, you can only print. Scanning and any additional included software are not supported. Parent topic: Technical Specifications Printing Specifications Paper path Rear MP tray, top entry Paper cassette, front entry Rear MP tray capacity Approximately 80 sheets at 17 to 24 lb (64 to 90 g/m Paper cassette capacity...

  • Page 213: Automatic Document Feeder (Adf) Specifications

    Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter, legal, or A4 size* Paper type Plain paper Paper weight 17 lb (64 g/m ) to 24 lb (95 g/m Sheet feeding capacity Total thickness: 0.12 inch (3 mm) Approximately 30 sheets (US letter or A4) or 10 sheets (legal)

  • Page 214: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 215: Printable Area Specifications

    Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain paper Weight 20 lb (75 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum...

  • Page 216: Dimension Specifications

    Envelopes Left: 0.12 inch (3 mm) minimum Bottom: 0.20 inch (5 mm) minimum Top: 0.20 inch (5 mm) minimum Right: 0.79 inch (20 mm) minimum Parent topic: Technical Specifications Dimension Specifications Note: Dimensions do not include the ink tank. Height Stored: 13.4 inches (341 mm) Printing: 15.1 inches (383 mm) Width...

  • Page 217: Electrical Specifications

    Weight 30.4 lb (13.8 kg) (without ink) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 0.7/0.35 A Power consumption Standalone copying mode: 19 W (ISO/IEC24712) Ready mode: 8 W...

  • Page 218: Interface Specifications

    Interface Specifications Interface type Hi-Speed USB (Device class for computers) Hi-Speed USB (Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications External USB Device Specifications Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended.

  • Page 219: Safety And Approvals Specifications

    • Manufacturer: Marvell Semiconductor Inc. • Type: SP88W8786-MD0-2C2T00 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 220: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. General Product Safety Instructions FCC Compliance Statement...
  • Page 221 • Make sure the back of the product is at least 4 inches (10 cm) away from the wall. • Allow space behind the product for the cables, and space above the product so that you can fully raise the document cover. •...

  • Page 222: Ink Pack Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.

  • Page 223: Wireless Connection Safety Instructions

    When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
  • Page 224 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 225 In order to program this information into your fax machine, follow the instructions in "Entering Fax Header Information". According to the FCC's electrical safety advisory, we recommend that you may install an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem.

  • Page 226: Software Notices

    L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.
  • Page 227 dpkg_1.10.18 hostname_2.10 ifupdown_0.6.4 inetutils-ftpd_1.4.2 initscripts_2.85 libc6_2.3.6 libgcc1_4.1.1 login_4.0.3 module-init-tools-1.60.9 net-tools_1.60 netbase_4.14 procps_3.1.14 sysvinit-2.85 telnetd_0.17.21 udhcp 0.9.8cvs20050124-5 util-linux-2.12 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: inetutils-ftpd_1.4.2 libc6_2.3.6...
  • Page 228 Apple Public Source License Programs: Bonjour Net-SNMP license This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the "Net-SNMP". OpenSSL License/Original SSLeay License This printer product includes t he open source software program "OpenSSL toolkit" which applies the license terms of OpenSSL License and Original SSLeay License.
  • Page 229 netkit-ping_0.10 portmap_5-2.1 glibc license This printer product includes the open source software program "glibc" which applies the terms and conditions provided by owner of the copyright to the "glibc". The list of "glibc" Programs: libc6_2.3.6 TCP Wrappers license This printer product includes the open source software program "TCP Wrappers" which applies the terms and conditions provided by owner of the copyright to the "TCP Wrappers".

  • Page 230: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 231: Libtiff Software Acknowledgment

    Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation.
  • Page 232 Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. The time interval has been set at the factory to ensure that the product meets Energy Star standards of energy efficiency, and cannot be modified by the consumer.

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