Avaya B179 SIP Installation And Administration Manual
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Avaya B179 SIP Installation And Administration Manual

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Avaya B179 SIP Conference Phone
Installation and Administration Guide
Issue 1
March 2016

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  • Page 1 Avaya B179 SIP Conference Phone Installation and Administration Guide Issue 1 March 2016...

  • Page 2: About This Document

    Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.
  • Page 3 Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil, offense under the applicable law.

  • Page 4: Related Resources

    For information about setting up B179 in IP Office, see Office B179 SIP Conference Phone. The use of the conference phone is described in the Avaya B179 SIP Conference Phone - Quick Reference Guide (16-603916) and the Avaya B179 SIP Conference Phone - User Guide (16- 603918).

  • Page 5: Table Of Contents

    Avaya B179 SIP Conference Phone Installation and Administration Guide CONTENT Related resources ..................4 Description Display screen ....................4 Navigation and selection in menus ............5 Using the web interface ................7 Connecting ..................... 8 Installation Obtaining a network address ..............9 Software upgrade and basic settings ..........

  • Page 6: Description

    Alphanumerical buttons Hold Hold down a button for 2 seconds to open the phonebook Line selection  Some Avaya B179 have a different keypad with other symbols. This does not affect the functions of the buttons.

  • Page 7: Display Screen

    Avaya B179 SIP Conference Phone Installation and Administration Guide DISPLAY SCREEN On Hook Press to display this screen. Date Time Display text (can be changed) Registered Not registered Account name (can be changed) Off Hook Press to display this screen.

  • Page 8: Navigation And Selection In Menus

    Avaya B179 SIP Conference Phone Installation and Administration Guide Menu Press to switch to and from a menu. Current menu Submenu Marked option – open by pressing OK button Scrolling list (indication of where the marked option is in the list or menu)
  • Page 9 Installation and Administration Guide Menu tree Menu tree, advanced settings The advanced settings are protected by administrator’s PIN code. The default value is 1234. The simplest way to make settings and edit contacts is using a PC and the Avaya B179 web interface.

  • Page 10: Using The Web Interface

    PIN codes by using the web interface. All settings on the Avaya B179 can also be managed via the web interface. You can also view logs, update software, and create a configuration file to use for other phones.

  • Page 11: Connecting

    Place the conference phone in the middle of the table. The Avaya B179 must obtain a network address and be registered in a SIP PBX before it can be used. The easiest way to register an account and make the settings in the Avaya B179 is using...

  • Page 12: Obtaining A Network Address

    Avaya B179 SIP Conference Phone Installation and Administration Guide OBTAINING A NETWORK ADDRESS Connecting to a network with DHCP After the B179 Conference Phone connects to a DHCP network, the phone requests for the network parameters. To enable DHCP: ...
  • Page 13 Avaya B179 SIP Conference Phone Installation and Administration Guide Connecting to a network with static IP addresses You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The host name can be set freely. The domain and secondary DNS can be left blank.
  • Page 14 Use this address to log into the web server in the conference phone. Login  Log into the web server in Avaya B179 by entering the phone’s network address in your computer’s web browser.  Select Admin as Profile and enter your PIN. The default PIN for Admin is 1234.

  • Page 15: Software Upgrade And Basic Settings

    Avaya B179 SIP Conference Phone Installation and Administration Guide SOFTWARE UPGRADE AND BASIC SETTINGS The following settings should be done during installation.  See Device management, if you are responsible for installing or upgrading many phones. Note that all settings on the Basic tab also affect the user profile Default. Other user profiles can be changed individually.
  • Page 16  If you want to upgrade, select the desired version in the list box and click on Upgrade. The browser window and the display on the Avaya B179 shows that the upgrade has begun.  The download and installation can take several minutes. Do not interrupt the upgrade and do not disconnect plugs to the Avaya B179 during the upgrade.

  • Page 17: Changing The Language

    Avaya B179 SIP Conference Phone Installation and Administration Guide Changing the language  Select Settings > Basic.  Select the desired language in the list box after Language and save the setting. The B179 Phone supports the following languages: English...
  • Page 18 Avaya B179 SIP Conference Phone Installation and Administration Guide French Dutch Cyrillic Polish Turkish Greek Simplified Chinese Japanese Korean  Note, selecting a language only affects the phone language, not the language on the web interface.

  • Page 19: Registering An Account

     Save the settings by clicking the Save button. The Avaya B179 responds by showing REGISTERING. If registration is successful, your selected account name will appear at the bottom of the display screen next to a shaded square. Media settings ...

  • Page 20: Basic

    See “NAVIGATION AND SELECTION IN MENUS” for using the menu system. For safety reasons, recordings can only be managed directly on the Avaya B179. All other settings can be changed via the web interface. The web interface also allows you to import and export contacts and conference groups, rename user profiles and change PIN codes.
  • Page 21  Select On or Off and click on the Save button. For security reasons, recordings can only be managed directly on the SD card on Avaya B179.  Do not remove the SD card during call recording or playback.

  • Page 22: Date Format

    > SETTINGS > BASIC > EQUALIZER (6,1,4). Screen text The text on the display screen is shown when the Avaya B179 is in stand-by mode (on hook).  Enter your new text in the text box and click on the Save button.
  • Page 23 Avaya B179 SIP Conference Phone Installation and Administration Guide Language String length allowed English Swedish Danish Norwegian Finnish Italian German Spanish Portuguese (Br) Portuguese (Eu) French Dutch Cryllic Polish Turkish Greek Simplified Chinese Japanese Korean...
  • Page 24 Avaya B179 SIP Conference Phone Installation and Administration Guide  Select Settings > SIP.
  • Page 25 Registration Interval This is a request to the SIP server for when the registration should expire. Avaya B179 automatically renews the registration within the time interval if the phone is still on and connected to the server. The default value is 1800 seconds.
  • Page 26 3rd-party network server (STUN server). STUN should be activated if an external SIP server cannot connect to the Avaya B179 behind a firewall NAT function and the SIP server supports STUN. A suitable STUN server is usually provided by the VoIP service provider.
  • Page 27 Note that if you choose to use a secure connection, both units must support it. Otherwise they cannot negotiate a connection. If an incoming call demands a secure TLS or SIPS connec- tion, the Avaya B179 uses the appropriate protocol even if you have set the phone to use UDP. Protocol UDP (User Datagram Protocol) is a protocol on the transport layer in the Internet Protocol Suite.
  • Page 28 SIP messages. To use SIPS, however, both VoIP devices and the SIP server must support it.  Even if Transport is set to TLS or SIPS, the Avaya B179 still accepts incoming UDP or TCP signalling. On phone: >...
  • Page 29 If Verify server is set to On, the Avaya B179 closes the connection if the server certificate is not valid. Certificate Here you can upload a certificate to the Avaya B179 to be used for TLS or SIPS communication. A certificate is a file that combines a public key with information about the owner of the public key, all signed by a trusted third party.

  • Page 30: Network

    Avaya B179 SIP Conference Phone Installation and Administration Guide NETWORK  Select Settings > Network.
  • Page 31 DHCP should be set to On if no other information is given. When set to On, all information on this page will be set automatically. IP address IP address of the device (Avaya B179). The address is provided by the network administrator or service provider if DHCP is not in use. Hostname Set to avaya as default.
  • Page 32 The public key in the root certificate is used to verify other certificates when using TLS. Private key Here you can upload a private key to the Avaya B179 to be used for authentication when using TLS. TLS password The password used for encryption of the private key when using TLS.

  • Page 33: Media

    Avaya B179 SIP Conference Phone Installation and Administration Guide MEDIA  Select Settings > Media. The media settings determine how audio is sent between the devices. The devices nego- tiate via SIP before a call is connected. All devices must support the same media types,...
  • Page 34 Codecs are used to convert an analog voice signal to a digitally encoded version and vice versa. Codecs vary in the sound quality they deliver and the bandwidth required. The Avaya B179 supports the most common codecs and each codec can be given a precedence depend- ing on your requirements for high quality audio or low bandwidth use.
  • Page 35 SRTP If set to disabled, the media is sent using RTP. Note that despite this setting, the Avaya B179 will still use a secure channel if the opposite device demands it. If set to optional or mandatory, a padlock will be shown in the bottom right-hand corner of the screen.
  • Page 36 Avaya B179 SIP Conference Phone Installation and Administration Guide Advanced First RTP port If the RTP packets must be directed to a specific port series, the first port number is set here.

  • Page 37: Ldap

     Select Settings > LDAP. Avaya B179 has support for an external phone book, which means it can communicate with a directory server using LDAP (Lightweight Directory Access Protocol). The built in search func- tion dynamically filters the content from the LDAP database, based on the search characters the user enter.
  • Page 38 Avaya B179 SIP Conference Phone Installation and Administration Guide Username Leave this field blank if the LDAP server does not require a username. Password Leave this field blank if the LDAP server does not require username and password. Max hits The maximum number of hits to return for each LDAP search.

  • Page 39: Lldp

    Avaya B179 SIP Conference Phone Installation and Administration Guide LLDP  Select Settings > LLDP Link Layer Discovery Protocol (LLDP) is a data link layer protocol. LLDP defines a standard for Ethernet network devices to broadcast and receive information about other devices in the same network.
  • Page 40 Avaya B179 SIP Conference Phone Installation and Administration Guide The B179 Conference Phone supports LLDP on primary Ethernet interfaces. The following table lists the TLVs that the B179 Conference Phone supports: CATEGORY TLV NAME (TYPE) STRING TLV INFO STRING (VALUE)
  • Page 41 Avaya B179 SIP Conference Phone Installation and Administration Guide CATEGORY TLV NAME (TYPE) STRING TLV INFO STRING (VALUE) LENGTH TIA LLDP MED NETWORK POLICY TIA OUI = 00-12-BB (HEX); (VOICE) NETWORK POLICY SUBTYPE = 2; APPLICATION TYPE = 1 (VOICE)

  • Page 42: Web Interface

    WEB INTERFACE  Select Settings > Web interface. The web server in the Avaya B179 supports secure connections using HTTPS. Enable HTTPS Set Enable HTTPS to On if you need a secure communication between the PC used for setup and the phone.

  • Page 43: Time & Region

    Avaya B179 SIP Conference Phone Installation and Administration Guide TIME & REGION  Select Settings > Time & Region. Time Enable NTP NTP (Network Time Protocol) is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable-latency data networks.

  • Page 44: Provisioning

    Avaya B179 SIP Conference Phone Installation and Administration Guide Daylight saving Select the Yes radio button if DST (Daylight Saving Time or Summer Time) is currently used in your country. Note that this setting only adjusts the time by one hour and does not change the time automati- cally when the DST starts and ends.
  • Page 45 On phone: > SYSTEM > REBOOT (7,2). Factory reset The Reset button resets the Avaya B179 to factory default settings. All personal settings, including account information, are erased. On phone: > SYSTEM > FACTORY RESET (7,3). Hard reset to factory settings...

  • Page 46: Connecting A Wireless Headset

    Please refer to the headset manual for further information. Turning off the internal speakers when using a headset The internal speakers can be turned off temporarily if you wish to use the Avaya B179 as a personal telephone with a headset.

  • Page 47: Connecting A Pa Interface Box

    Avaya B179 SIP Conference Phone Installation and Administration Guide HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A PA INTERFACE BOX The Avaya B179 can be connected to an external PA system using a PA interface box. 2.5 m connection cable To mixer/microphone To amplifier/speakers...
  • Page 48 It is possible to calibrate the duplex performance of the conference phone when it is con- nected to a PA system. The calibration level can be set automatically by the Avaya B179 or adjusted manually to any value between 0 and 5 (0 being full duplex).
  • Page 49 Avaya B179 SIP Conference Phone Installation and Administration Guide...

  • Page 50: Hard System Recovery

    Power over Ethernet.  Press and hold the button while you connect the cable again (Restarts the Avaya B179). Hold the button pressed until the SYSTEM RECOVERY menu is shown on the display.  You can press any other button than 1, 2, or 3 to start the phone without resetting.

  • Page 51: Provisioning - Upgrade And Configuration

      Press 2 to select SD-card upgrade. The Avaya B179 is upgraded with the firmware file on the SD card and starts when the upgrade is done. After upgrading If DHCP is used in the network, the IP address may have been changed. If the web browser loses contact with Avaya B179, check the IP address on the conference phone, see USING THE WEB INTERFACE.

  • Page 52: Disabling Firmware Upgrade From Sd Card

    Avaya B179 SIP Conference Phone Installation and Administration Guide DISABLING FIRMWARE UPGRADE FROM SD CARD To disable the firmware upgrade from the SD card, set the <sd_upgrade_disabled> tag in the global configuration file to true. Note: You cannot enable the firmware upgrade from the SD card after it is disabled.
  • Page 53 <dhcp> Specify if DHCP should be used to obtain network settings. If so, the other network settings won’t be used. <ip> Specify the IP address of the Avaya B179. <netmask> The netmask of the IP address. <gateway> Specify the default gateway to be used.
  • Page 54 Avaya B179 SIP Conference Phone Installation and Administration Guide <enable> <password> <eap_tls> <enable> <password> <qos> <dscp_sip> <dscp_media> <time> <ntp> <timezone> <daylight_save> <ntps> <sip> <udp_transport> Specify if UDP shall be used as transport. <udp_port> Specify the UDP port to listen to.
  • Page 55 Avaya B179 SIP Conference Phone Installation and Administration Guide <require_100rel> Specify whether support for reliable provisional response (100rel and PRACK) should be required by default. Note that this setting can be further customized in account configuration. <use_srtp> Specify default value of secure media transport usage. Note that this setting can be further customized in account configuration.
  • Page 56 Avaya B179 SIP Conference Phone Installation and Administration Guide <name> User defined name of the account <id> The full SIP URL for the account. <registrar> This is the URL to be put in the request URI for the registration. <publish_enabled>...
  • Page 57 <https_check_srv_cert> Controls server certificate, true or false. <https_protocol> Possibility to set https protocol if open-ssl auto detection fails. <www> <enable_https> Secure communication to the Avaya B179 web server. Default is false. <pa> <enable_pa> PA enabled, true or false <enable_internal_mic> Internal mic enabled when PA set to true.
  • Page 58 Avaya B179 SIP Conference Phone Installation and Administration Guide <exact_length_for_no_ext_prefix /> <number_prefix_for_no_ext_prefix /> <number_attributes> <display_name> <sort_results> <lldp> <latitude></latitude> <longitude></longitude> <altitude></altitude> <datum></datum> <language></language> <country_subdivision></country_subdivision> <county></county> <city></city> <city_division></city_division> <block></block> <street></street> <direction></direction> <trailing_street_suffix></trailing_street_suffix> <street_suffix></street_suffix> <number></number> <number_suffix></number_suffix> <landmark></landmark> <additional></additional> <name></name> <zip></zip> <building></building> <unit></unit> <floor></floor>...
  • Page 59 Avaya B179 SIP Conference Phone Installation and Administration Guide The configuration file is shown in the web browser.  Choose to save the page as an xml file. The xml file is as default saved in your folder for downloaded files.

  • Page 60: Using A Device Management Server

    The settings in this file takes precedence over the settings in the global configuration file. The default name for this file is avaya-<MAC>.xml, where <MAC> is the MAC address of the specific conference phone. The MAC address should be written without colons.
  • Page 61 Avaya B179 searches for configuration files in the following order: Firmware binary Contains the firmware binary that will be downloaded and installed by Avaya B179 if the metadata file shows that this is a newer version than the present installed. The binary file can be downloaded from support.avaya.com.

  • Page 62: Device Management Configuration In Avaya B179

    Avaya B179 SIP Conference Phone Installation and Administration Guide DEVICE MANAGEMENT CONFIGURATION IN AVAYA B179  Select Settings > Provisioning. Device management Enable On enables Device management. Use DHCP option Set to on if you want to use DHCP option for DM server address.

  • Page 63: Setting Up Device Management Server

    The public key in the root certificate is used to verify other certificates when using Device management. Private key Here you can upload a private key to the Avaya B179 to be used for authentication when using Device management. Setting up a Device management server This is a description of a manual method to create the configuration files.

  • Page 64: How To Do A Downgrade

    UPGRADING IN IP OFFICE Avaya B179 supports the IP Office check-sync message with file ID 4 for firmware upgrades. Please see the IP Office documentation for more information. HOW TO DO A DOWNGRADE The only way to “downgrade”...

  • Page 65: Importing And Exporting Contacts

    Open your CSV file.  Click on Import.  The name is limited to 15 characters, since the Avaya B179 screen cannot display more than 15 characters. You can export contact books stored in your PC in CSV format. ...

  • Page 66: Importing And Exporting Conference Groups

    IMPORTING AND EXPORTING CONFERENCE GROUPS The conference group feature requires that your system allows multiple call appearances. Avaya Aura Communication Manager supports this while Avaya IP Office and Communication Server 1000 do not. The conference groups can be imported and exported in the same way as the contacts in the phone book, but use a three column csv instead of a two column csv.

  • Page 67: Communication Server 1000 Based Conference

    Installation and Administration Guide COMMUNICATION SERVER 1000 BASED CONFERENCE You can configure the B179 Conference Phone to use a Avaya Communication Server 1000 (CS1000) for conference calls. A user can press the Conference button on the phone to invoke the CS1000 server for the conference call.

  • Page 68: Technical Data

    Avaya B179 SIP Conference Phone Installation and Administration Guide TECHNICAL DATA Size Diameter 240 mm, height 77 mm Weight 1 kg Color Liquorice black Display screen Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume...
  • Page 69 Avaya B179 SIP Conference Phone Installation and Administration Guide Directory Internal phone book 1,000 entries per profile (4 password protected profiles) Export/import of directory Call list External directory Support for LDAP Sound Technology OmniSound Wideband ® Microphone Omni-directional Reception area Up to 30 metres , >10 people...

  • Page 70: Appendix A: Registering B179 Conference Phones

    Installation and Administration Guide APPENDIX A: REGISTERING B179 CONFERENCE PHONES To register a B179 Conference Phone to the Avaya network, you must create a communication profile for the phone. The communication profile contains a Avaya Aura Communication Manager endpoint profile and a Avaya Aura Session Manager profile.
  • Page 71 Avaya B179 SIP Conference Phone Installation and Administration Guide Configure the Communication Profile tab. When you add a user in Session Manager, System Manager automatically creates a station in Communication Manager.

  • Page 72: Configuring The Communication Manager Profile

    Avaya B179 SIP Conference Phone Installation and Administration Guide CONFIGURING THE COMMUNICATION MANAGER PROFILE About this task To use the conference feature of the B179 Conference Phone, the phone must have atleast 4 call appearances. To assign the call appearances to the B179 phone, configure the station associated with the Communication Manager endpoint profile of the phone.
  • Page 73 Avaya B179 SIP Conference Phone Installation and Administration Guide Upgrade log Logs the upgrade procedure. Next Steps On the phone, check that the square icon next to the extension number is solid. An empty square indicates that the phone is not registered.

  • Page 74: Appendix B: Configuring Cs1000 Server For B179

    • SIP Line telephone corresponding to the B179 SIP Conference Phone Procedure 1. Open Element Manager. a. Log in to the web UI of Avaya Unified Communications Management (UCM) web interface by using the IP address of the CS1000 call server. The UCM page is displayed.
  • Page 75 Avaya B179 SIP Conference Phone Installation and Administration Guide b. Click the Element Name corresponding to the Element Type CS1000. The System Overview page is displayed.
  • Page 76 Avaya B179 SIP Conference Phone Installation and Administration Guide 2. Enable SIP Line Service a. In the left pane of the System Overview page, click Customers. b. On the Customers page, click the Customer Number link. c. On the Customer Details page, click SIP Line Service.
  • Page 77 Avaya B179 SIP Conference Phone Installation and Administration Guide d. Check the SIP Line Service checkbox, enter an appropriate User Agent DN prefix, and click Save. 3. Enable SIP Line Service on Telephony Node. a. On the Element Manager page, go to System > IP Network > Nodes: Servers, Media Cards.
  • Page 78 Avaya B179 SIP Conference Phone Installation and Administration Guide d. On the Node Details page, click Voice Gateway (VGW) and Codecs, and select the required codecs. For G.722 and G.729 support, select Enabled next to Codec G.722 and Codec G.729.
  • Page 79 Avaya B179 SIP Conference Phone Installation and Administration Guide After the transfer is complete, the Synchronize Configuration Files (Node ID <ID>) page is displayed. g. Select the CS1000 call server and click Start Sync. The screen automatically refreshes till the synchronization is complete.
  • Page 80 Avaya B179 SIP Conference Phone Installation and Administration Guide e. Click to expand the Basic options (BSCOPT) link. f. Click the Edit button to configure Remote Capabilities. g. On the Remote Capabilities page, select Message waiting interworking with DMS-100 (MWI) and...
  • Page 81 Avaya B179 SIP Conference Phone Installation and Administration Guide h. Click Return-Remote Capabilities. i. On the D-Channel Property Configuration page, click Submit. 5. Configure Application Module Link a. On the Element Manager page, click System > Interfaces > Application Module Link > Add. The New Application Module Link page is displayed.
  • Page 82 Avaya B179 SIP Conference Phone Installation and Administration Guide 6. Configure Value Added Server (VAS) a. On the Element Manager page, click System > Interfaces > Value Added Server > Add. b. On the Add Value Added Server page, click Ethernet LAN Link.
  • Page 83 Avaya B179 SIP Conference Phone Installation and Administration Guide 8. Configure SIP Line Route Data Block (RDB) a. On the Element Manager page, click Routes and Trunks > Routes and Trunks. b. Click the Add route button for the customer number.
  • Page 84 Avaya B179 SIP Conference Phone Installation and Administration Guide 9. Configure SIP Line Virtual Trunk a. On the Element Manager page, click Routes and Trunks > Routes and Trunks. b. To add new trunk members to the new SIP line route, click Add trunk.
  • Page 85 Avaya B179 SIP Conference Phone Installation and Administration Guide 10. Configure Media Gateway Controller a. On the Element Manager page, click IP Network > Media Gateways. b. In the IPMG column, click the option that supports the digital and analog phones in the com- munication system.
  • Page 86 Avaya B179 SIP Conference Phone Installation and Administration Guide f. For G.729 Annex B (silence suppression), select Voice Activity Detection (VAD). Ensure that the VAD setting on Element Manager is consistent with the VAD setting in the B179 phone. g. Click Save.
  • Page 87 Avaya B179 SIP Conference Phone Installation and Administration Guide c. On the New Phones page, select the Customer. d. Select the Phone Type radio button, and from the list of options, select UEXT-SIPL – Universal Extension SIPL. e. Click Preview.

  • Page 88: Appendix C: Using Certificates

    Avaya B179 SIP Conference Phone Installation and Administration Guide APPENDIX C: USING CERTIFICATES Follow these steps to authenticate the Avaya B179 SIP Conference Phones using TLS/SIPS and EAP-TLS: Download the root certificate from the Certificate Server. Create the server certificate from the Certificate Server.
  • Page 89 Avaya B179 SIP Conference Phone Installation and Administration Guide 2. Get the server certificate a. On the Microsoft Server Certification Authority page, click Request a certificate. b. On the Request a certificate page, click advanced certificate request. c. Enter the information required to create the certificate, and click Submit.
  • Page 90 Avaya B179 SIP Conference Phone Installation and Administration Guide d. The certificate is saved to the location specified while setting up the CA. 3. Install the certificate a. Import the certificate to the web browser. 4. Export private key a. Go to Internet Options > Content > Certificates, select the certificate you installed, and click Export.

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