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Avaya B199 Manual

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Using Avaya Conference Phone B199
Release 1.0.2
Issue 3
August 2020

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Summary of Contents for Avaya B199

  • Page 1 Using Avaya Conference Phone B199 Release 1.0.2 Issue 3 August 2020...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
  • Page 4 • Please only use the connecting cables, power cord, and U.S. Federal Communications Commission (FCC) Statements AC adapters shipped with the equipment or specified by Compliance Statement Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, or fire.
  • Page 5 Device Usage Consent generates, uses and can radiate radio frequency energy and, if not By using the Avaya device you agree that Avaya, from time to time, installed and used in accordance with the instructions, may cause may collect network and device data from your device and may use harmful interference to radio communications.

  • Page 6: Table Of Contents

    Chapter 4: Settings configuration and management............ 30 .............. 30 Configuration of Avaya Conference Phone B199 .................... 30 Viewing the IP address ...........  31 Setting the password for Avaya Conference Phone B199 August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...
  • Page 7 Contents .................... 31 Changing the password ........ 32 Logging in to the web interface of Avaya Conference Phone B199 ..............  32 Logging out from Avaya Conference Phone B199 .................. 33 Configuration of the basic settings .............. 33 Configuring the basic settings on the phone .............
  • Page 8 Contents .............  61 Finding documents on the Avaya Support website .......................... 61 Support ................ 61 Using the Avaya InSite Knowledge Base ................... 62 Viewing Avaya Mentor videos August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 9: Chapter 1: Introduction

    Chapter 1: Introduction Purpose This document describes the procedures for using Avaya Conference Phone B199 and is intended for the end users. Change history Issue Date Summary of changes Release 1.0.2 July 2020 • Added new section Sleep mode on page 18.

  • Page 10: Chapter 2: Overview

    Chapter 2: Overview Phone overview Avaya Conference Phone B199 is a SIP conference phone that you can use to make calls and hold conferences with a great audio quality. It provides an improved user experience and ensures an easier connection to audio conference bridges. The phone is based on a multi-connectivity platform to leverage the “Bring your own device”...
  • Page 11 Important: In case B199 Conference Phone and the corresponding accessories are damaged, the device does not operate normally or exhibits a distinct change in performance, refer for servicing to the qualified service personnel.

  • Page 12: Physical Layout

    Overview Physical layout Figure 1: Front view of Avaya Conference Phone B199 The following table lists the buttons and the other elements of B199 Conference Phone. Callout number Description Mute buttons Volume down button Volume up button NFC tag Touch screen...

  • Page 13: Connection Layout

    Connection layout Connection layout Figure 2: Connection layout of Avaya Conference Phone B199 The following table lists the sockets and ports available on B199 Conference Phone for connection. Callout number Description PoE/Ethernet connection socket USB Type A Micro-USB Type B Audio expansion ports ®...

  • Page 14: Icons

    Width 326.41 mm Length 369.87 mm Height 74.7 mm Icons Icons on the home screen of Avaya Conference Phone B199 Icon Name Description Recent To check the call list. The phone provides the following information about the calls: • Number. You can view the phone number of the contact.
  • Page 15 Icons Other icons of B199 Conference Phone Icon Name Description Make Call or To indicate the phone off-hook status and answer an incoming call. Answer Hang Up To indicate the phone on-hook status and end a call. Incoming To show an incoming call.

  • Page 16: Led Status Indicators

    USB Connected To indicate an active USB connection. ® ® Avaya Conference To show the connection of the phone to Avaya Conference Assistant. Assistant connected Daisy Chain Mode To indicate that the phone is in a daisy chain mode. Loading To show that the phone is loading the new version of the firmware or new setting from DES server.

  • Page 17: Specifications

    Active Bluetooth connection. Flashing blue The phone is in Bluetooth pairing mode. LEDs off The phone is inactive. Specifications Avaya Conference Phone B199 supports the following specifications: Name Description Power • PoE 802.3af • PoE 802.3at • PoE injector available as an accessory Connectivity •...

  • Page 18: Sleep Mode

    • Zang Office Sleep mode B199 Conference Phone supports the sleep mode feature, which saves power by turning the screen off after a specified period of inactivity. By default, the sleep mode is in disabled state. The phone administrator can enable the sleep mode and configure the time-out value.

  • Page 19: Chapter 3: Telephony Operations

    Chapter 3: Telephony operations Regular phone calls You can make and manage regular phone calls with Avaya Conference Phone B199. Regular call is a traditional telephony option when two persons are speaking over the phone. B199 Conference Phone supports the following regular phone call operations: •...

  • Page 20: Answering A Call

    Answer: To answer the second call, and put the first call on hold. b. Hang Up: To ignore the second call, and continue the first call. 2. Go on with the call. B199 Conference Phone stops ringing. Muting and unmuting the microphone during a call About this task Use this procedure to mute the microphone during a call.

  • Page 21: Placing A Call On Hold

    The phone displays the following information about the call: • Number • Date or time • Direction 3. Tap the Make Call icon to redial the number. The phone dials the selected number. August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 22: Conference Calls

    • Splitting a conference call • Dropping a participant from a conference call. Note: B199 Conference Phone supports a conference of maximum 5 participants, out of whom 4 are external. The number depends on the used codecs. Setting up a conference call About this task Use this procedure to set up a conference call on your phone.

  • Page 23: Adding A Participant To A Conference Call

    2. Tap the On Hold icon to put the participant on hold. The phone activates the On Hold icon to demonstrate the procedure is complete. August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 24: Talking To A Participant Of A Conference Call Privately

    The phone drops the participant from the conference call. Splitting a conference call About this task Use this procedure to split an ongoing conference call into several calls. August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 25: Bluetooth Calls

    • To connect all the separate calls to the conference call, tap the Conference icon. Bluetooth calls You can use Avaya Conference Phone B199 to handle the phone calls coming to your mobile device. This functionality is available when you pair the phone with your mobile device and the two devices are in a connected state.

  • Page 26: Handling Incoming Bluetooth Calls

    Handling incoming Bluetooth calls About this task You can use Avaya Conference Phone B199 to handle calls coming to your mobile device if the two devices are in a paired and connected state. When you receive an incoming call on your mobile device, the LEDs on B199 Conference Phone start flashing green, the phone rings and displays the caller ID and the following message: Incoming Call.

  • Page 27: Phone Book

    Phone book Before you begin Ensure that B199 Conference Phone and your mobile device are in paired and connected state. • To cancel the call before the other person answers, tap the Hang Up icon. • To end an ongoing call, tap the Hang Up icon.

  • Page 28: Making A Call To A Contact

    Match Found. You can try to find the contact again by typing the name differently. Making a call to a contact About this task Use this procedure to make a call to a contact from your phone book with Avaya Conference Phone B199. Before you begin The administrator must activate and configure the LDAP feature for your Avaya Conference Phone B199.
  • Page 29 • Other details that the administrator configured for the LDAP database. 2. (Optional) Select the phone number you need and proceed with a call. 3. (Optional) Repeat the contact search procedure to find a contact card. August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 30: Chapter 4: Settings Configuration And Management

    Viewing the IP address About this task Use this procedure to view the IP address of your Avaya Conference Phone B199. You can use this address to log into the web interface of the conference phone and manage the settings in the device through the web browser.

  • Page 31: Setting The Password For Avaya Conference Phone B199

    Setting the password for Avaya Conference Phone B199 About this task Use this procedure to set the password for your B199 Conference Phone when you first activate the phone or after a reset to the factory settings. Before you begin Connect the PoE cable to ensure the phone power supply.

  • Page 32: Logging In To The Web Interface Of Avaya Conference Phone B199

    Logging in to the web interface of Avaya Conference Phone B199 About this task Use this procedure to log in to the web interface of your B199 Conference Phone. You can access the web interface only if you set the administrator password for your phone.

  • Page 33: Configuration Of The Basic Settings

    You are forwarded to the Login page and see the prompt that you are not logged in. Configuration of the basic settings You can configure the basic settings directly on Avaya Conference Phone B199 or through the web interface. Any user can configure the following basic settings of B199 Conference Phone: •...

  • Page 34: Configuring The Settings Through The Web Interface

    4. Click Save. Basic settings description The following are the basic settings of Avaya Conference Phone B199 available through the web interface in the Basic tab or on the phone in Settings > Phone and Settings > Admin Login >...
  • Page 35 • French • Spanish • Portuguese • Dutch • Simplified Chinese The characters on the B199 keyboard match the selected language for all languages except Simplified Chinese. For Simplified Chinese, B199 uses English keyboard layout. Security To change the administrator password.
  • Page 36 You can use this function only through the web interface. Daisy Chain To choose a mode, in which your B199 Conference Phone operates in case of a daisy chain arrangement. The options are: • Master. This is the default setting.
  • Page 37 To enable or disable the Daylight Saving Time (DST) mode based on the DST) selected geographical timezone. By default, DST is disabled. Note: You can use this function only through the web interface. Table continues… August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...
  • Page 38 To save changes on the phone, you must return to the home screen, and the phone restarts the application or reboots to apply them. August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 39: Chapter 5: Connectivity

    Avaya Conference Assistant application installed. You can connect up to two expansion microphones to your B199 Conference Phone by using the available audio expansion ports. You can also connect up to three conference phones in a daisy chain to expand the phone coverage.

  • Page 40: Managing Voip Calls Through A Pc

    Before you begin • Turn on the PC. • Connect B199 Conference Phone with the USB receptacle to the PC. • Select B199 Conference Phone as the audio device in the computer settings. • Run the VoIP software. Procedure 1. In the VoIP software, select the contact to call.

  • Page 41: Pairing And Connecting Bluetooth Devices

    Distribution Profile (A2DP). Note: You cannot use Bluetooth LE and Bluetooth Classic connection simultaneously. If you connect B199 Conference Phone to a Bluetooth device, you cannot connect it to a ® mobile device with the Avaya Conference Assistant application until you end the connection to the Bluetooth device.

  • Page 42: Connection Between Paired Bluetooth Devices

    Tap Cancel to cancel pairing, for example, if you do not want to make the phone discoverable. In this case, you return to the Bluetooth menu. 2. On your Bluetooth device, find B199 Conference Phone in the list of devices available for Bluetooth connection and tap the phone name.

  • Page 43: Disconnecting Bluetooth Devices

    Bluetooth connection Reconnection You can reconnect your Bluetooth device to B199 Conference Phone if the two devices are in a paired state. You can reconnect B199 Conference Phone to the paired Bluetooth device only from the paired Bluetooth device. Disconnecting Bluetooth devices About this task You can disconnect Avaya Conference Phone B199 from your Bluetooth device.

  • Page 44: Bridge Connection

    You can connect B199 Conference Phone to SIP server using Ethernet and also connect B199 Conference Phone to a laptop, a deskphone or a PC using USB. B199 Conference Phone can bridge all these connections together into a combined call.

  • Page 45: Chapter 6: Phone Management Application

    Chapter 6: Phone management application ® Avaya Conference Assistant You can manage your Avaya Conference Phone B199 from a mobile phone or a tablet if you have ® ® Avaya Conference Assistant installed on the device. You can download and install Avaya Conference Assistant free from App Store and Google Play like any other application.

  • Page 46: Disconnecting Devices

    • If your mobile device displays B199 Conference Phone you want to connect, tap Connect on the mobile device screen. • If your mobile device does not display B199 Conference Phone you want to connect, tap Skip and then tap the connection symbol in the upper left corner of your mobile device screen.

  • Page 47: Deleting Pairing

    About this task ® Use this procedure to check your calendar on your mobile device with Avaya Conference Assistant installed. Then you can arrange calls with the paired Avaya Conference Phone B199 ® and Avaya Conference Assistant. Before you begin ®...

  • Page 48: Participating In A Conference Call From The Calendar

    About this task Use this procedure to start a call that is not scheduled in the calendar. You will have complete ® control over Avaya Conference Phone B199 during the call from your mobile device with Avaya Conference Assistant installed. August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 49: Managing Contacts

    Avaya Conference Assistant Before you begin ® Ensure that Avaya Conference Phone B199 is paired with Avaya Conference Assistant. Procedure 1. Do one of the following to choose a number to call: • Select a number from your Contacts list.

  • Page 50: Configuring The Avaya ® Conference Assistant Settings

    3. Tap Settings and proceed with configuration. ® Avaya Conference Assistant settings ® You can set the following parameters for Avaya Conference Phone B199 from the Avaya Conference Assistant interface: Name Description Connection To enable or disable the connection to Avaya Conference Phone B199. The options are: •...
  • Page 51 • 10 minutes before • 15 minutes before • Never ® Calendars to show To select the calendars in the mobile phone from which you want Avaya Conference Assistant to take the information. ® Tell a colleague To share information about Avaya Conference Assistant with a person that you want.

  • Page 52: Chapter 7: Features And Accessories

    You can arrange a daisy chain with your conference phone and another B199 Conference Phone or connect Smart Mic expansion microphones. The maximum number of devices connected in a daisy chain is 3. One B199 phone acts as a central device (a “master”) and one or two other units act as expansion devices (“slaves”).

  • Page 53: Arranging A Daisy Chain

    Mics when these are connected. The power available from each port is around 5 W. Arranging a daisy chain About this task Use this procedure to arrange a daisy chain of one master B199 phone and one or two slave conference phones or expansion microphones. Before you begin If you arrange the daisy chain made of several conference phones, prepare the connection cables.

  • Page 54: Disabling The Daisy Chain Mode

    The phone restarts the application to apply the changes. • To define the mode of your B199 Conference Phone through the web interface, do the following: 1. On the web interface, click Basic.

  • Page 55: Upgrading Smart Expansion Microphone

    2. Check the microphone version by doing one of the following: • On the phone screen, tap Settings > Status. • On the web interface, go to the Status tab. August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 56: Chapter 8: Maintenance

    Chapter 8: Maintenance Device status You can find the information about Avaya Conference Phone B199 status, including its current settings, through the web interface. This information can be useful for troubleshooting. The following table describes the type of the information available in each of the Status tab sections.

  • Page 57: Viewing The Phone Status

    You can not change settings in the Status tab. Viewing the phone status About this task Use this procedure to view the status and settings of Avaya Conference Phone B199 through the web interface. Procedure 1. Log in to the web interface.

  • Page 58: Licenses

    • Zlib. This is the license which defines the terms under which the zlib software library can be distributed. • MPL v2.0. This is the simple copyleft Mozilla Public License (MPL) version 2.0. Note: You can get the license information only through the web interface. August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 59: Viewing Licenses

    Licenses Viewing licenses About this task Use this procedure to view the status and settings of Avaya Conference Phone B199 through the web interface. Procedure 1. Log in to the web interface. 2. Select the Licenses tab. 3. Select the license that you want to view from the list of licenses available.

  • Page 60: Chapter 9: Related Resources

    Chapter 9: Related resources Documentation See the following related documents at http://support.avaya.com: Title Use this document to: Audience Deploying ® ® Administering Avaya Aura System Get an understanding of Avaya Aura Implementation Manager System Manager. personnel and administrators ® ®...
  • Page 61 • Links to other pertinent information If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number.
  • Page 62 Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. • To find videos on the Avaya Support website, go to https://support.avaya.com/...
  • Page 63 ................10 connection deskphone ..............laptop ................39 other devices ..............personal computer ............39 password ................using Bluetooth .............40 changing ............... connection layout ..............13 setting ................phone book ................August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...
  • Page 64 ....sleep mode ................Smart Mic ................52 upgrading ..............55 specifications ............... status ................... viewing ................57 support .................61 time and region settings ............34 USB cable connection ............August 2020 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

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