If You Have A Problem - HP Vectra SERIES Quick User Manual

Warranty Entitlement Information
P P P P r r r r odu oduc c c c t t t t odu odu
HP Brio BA410
All models except DxxxxB
HP Vectra VL
HP Brio BA410
DxxxxB models only

If You Have a Problem:

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Paper not bleached with chlorine
(affix label here for other warranty options)
R R R R e e e e g g g g i i i i o o o o n o n o n o n of f f f P P P P u u u u r r r r c c c c h h h h a a a a s s s s e e e e
3 3 3 3 - - - - Y Y Y Y e e e e a a a a r r r r i i i i n n n n t t t t e e e e r r r r n n n n a a a a t t t t i i i i on on on ona a a a l li l li l li l lim m m m i i i i t t t t e e e e d d d d h h h h a a a a r r r r d d d d w w w w a a a a r r r r e e e e w w w w a a a a rr rr rr rra a a a n n n n t t t t y y y y
3-Year Free Parts Exchange Service for the keyboard and mouse
Worldwide
Latin America and Asia
Pacific, except China
China
North America, Europe,
European Eastern
Countries, Russia, Middle
East and Africa
1 1 1 1 - - - - Y Y Y Y e e e e a a a a r r r r i i i i n n n n t t t t e e e e r r r r n n n n a a a a t t t t i i i i on on on ona a a a l li l li l li l lim m m m i i i i t t t t e e e e d d d d h h h h a a a a r r r r d d d d w w w w a a a a r r r r e e e e w w w w a a a a rr rr rr rra a a a n n n n t t t t y y y y
1-Year Free Parts Exchange Service for the keyboard and mouse
All Latin America and India
F F F F o o o o r r r r H H H H P P P P C C C C u u u u s s s s t t t t o o o o m m m m e e e e r r r r C C C C a a a a r r r r e e e e C C C C e e e e n n n n t t t t e e e e r r r r s s s s , , , , r r r r e e e e f f f f e e e e r r r r t t t t o o o o t t t t h h h h e e e e p p p p a a a a ge ge ge ge 18
Check you have your product receipt
Run HP e-DiagTools (refer to page 14)
Check your Warranty Entitlement (see above)
Contact your local Customer Care Center (refer to page 18) or
your HP Authorized Service Provider
W W W W a a a a rr rr rr rra a a a n n n n t t t t y y y y T T T T e e e e r r r r m m m m s s s s a a a a nd nd nd nd C C C C o o o o nd nd nd ndi i i i t t t t i i i i on on on ons s s s
F F F F i i i i r r r r s s s s t t t t y y y y ea ea ea ear r r r : Next Business Day Onsite
S S S S e e e e c c c c ond ond ond a a a a n n n n d d d d t t t t h h h h i i i i r r r r d d d d y y y y ea ea ea ear r r r : Free Parts Exchange ond
F F F F i i i i r r r r s s s s t t t t y y y y ea ea ea ear r r r : Next Business Day Onsite
S S S S e e e e c c c c ond ond a a a a n n n n d d d d t t t t h h h h i i i i r r r r d d d d y y y y ea ea ea ear r r r : Free Parts Exchange
ond ond
F F F F i i i i r r r r s s s s t t t t y y y y ea ea ea ear r r r : Next Business Day Onsite
S S S S e e e e c c c c ond ond a a a a n n n n d d d d t t t t h h h h i i i i r r r r d d d d y y y y ea ea ea ear r r r : Return to Bench
ond ond
3 3 3 3 - - - - Y Y Y Y ea ea ea ear r r r Next Business Day Onsite Service
1 1 1 1 - - - - Y Y Y Y ea ea ea ear r r r Next Business Day Onsite
18. . . . 18 18
Part Number 5970-5020-EN
Printed 04/2000